If you have scratched through the heating film then nothing you can do. Buffing or polishing will only make it worse. If you can find a clear varnish with a similar tint to the film maybe could be painted into the scratch, but frankly I think you're stuck with it.

Thanks for your help everyone, much appreciated.

You won’t easily polish scratches out of the glass; if at all. 

 

I’ve tried with specialist pads and compound with a random orbital polisher and quite a lot of time/applied pressure...and got nowhere.  

 

The heat and speed required likely needs a much harder pad/attachment, fitted to a drill and then gradually reducing the scratches caused by the drill, with other attachments. 

 

Live with it or a tactical ‘stone chip’ would be my recommendation. 

 

 

From VW website "With the climate windscreen, Volkswagen has found an excellent solution for perfect visibility. In this wire-free system a wafer-thin electrically conductive layer of silver within the laminated glass" The bold is my addition

 

From another site:

Instead of electrical filaments, the main section of the VW windshield incorporates a transparent layer of electrically-conductive silver sandwiched between the laminated layers of glass. Consuming 400 to 500 watts, that middle layer quickly warms up the glass, acting as a defrosting aid. It should be noted that there are heating filaments along the bottom edge of the windshield, which warm the wiper blades to keep them from freezing onto the glass.

As an added bonus, the layer of silver also reflects back up to 60 percent of infrared light shining in from the outside, keeping the interior cooler in the summer.

Edited 11 November, 20187 yr by goath
addition

On 09/11/2018 at 22:10, vade04 said:

Can't help you but I found that the outside screen was easily scratched on my superb

 

I can vouch for that.  Used my handy ice scraper from the petrol cap to remove ice last winter and it left a couple of visible scratches.  Thankfully they are on a side window and not in my normal eyeline.

 

Glass seems soft.

Edited 12 November, 20187 yr by Mickey43

On ‎11‎/‎11‎/‎2018 at 08:06, penguin17 said:

You won’t easily polish scratches out of the glass; if at all. 

 

I’ve tried with specialist pads and compound with a random orbital polisher and quite a lot of time/applied pressure...and got nowhere.  

 

The heat and speed required likely needs a much harder pad/attachment, fitted to a drill and then gradually reducing the scratches caused by the drill, with other attachments. 

 

Live with it or a tactical ‘stone chip’ would be my recommendation. 

 

 

Thank you,  think you are right I have now spent hours on these fine scratches and got nowhere, I'm not sure if I can live with it as it is directly in my vision and looks worse of a night with oncoming headlights from other cars . 

On ‎10‎/‎11‎/‎2018 at 12:48, Sagalout said:

Yep definitely my watch and entirely my fault.  tried several things now and got nowhere.

 

Thank you everyone. It's nice to know that there are plenty of people on his forum to give advice

On 09/11/2018 at 21:32, Robbo12 said:

I have had my (Skoda Superb Mk3 L&K 2018) with the metallic heated windscreen and have managed to scratch the inside of screen with my watch while cleaning the dash.

My question is has anyone else found the inside of their screen easily scratched, I believe that the metallic layer is actually on the surface of the glass and this is what's actually got scratched, perhaps someone can confirm, if this is the case then I think it is a bad design..  If anyone has any ideas how I could perhaps remove the scratches it would be greatly appreciated.

Decent watch with a raised sapphire crystal?  New screen needed as glass does not polish well.

 

The heated/treated layers are coated within the lamination and protected. The only exception I can think of were the Porsche internal coatings in the 90s.

12 hours ago, byteme said:

Decent watch with a raised sapphire crystal?  New screen needed as glass does not polish well.

 

The heated/treated layers are coated within the lamination and protected. The only exception I can think of were the Porsche internal coatings in the 90s.

No it was just a normal watch and will be taking it off in the future when cleaning the dash.    Thanks for the info on the lamination this must be right going on what other are also saying, but the glass is so easily scratched.

8 hours ago, Robbo12 said:

No it was just a normal watch and will be taking it off in the future when cleaning the dash.    Thanks for the info on the lamination this must be right going on what other are also saying, but the glass is so easily scratched.

 

Just thinking, instead of trying to polish it out, could you apply something to “fill” the scratch so that it becomes less visible/intrusive? How about something like this:

https://www.uk-mobilestore.co.uk/crystalusion-liquid-glass-screen-protection.html

Are you sure it wasn't the tint that you dinked? As others have said, the element is embedded in the glass. If its not the glass itself that scratched then its probably just some tint. The rears on mine are definitely tinted and the fronts I think might be a little as well.

On ‎13‎/‎11‎/‎2018 at 20:42, Ivan8192 said:

 

Just thinking, instead of trying to polish it out, could you apply something to “fill” the scratch so that it becomes less visible/intrusive? How about something like this:

https://www.uk-mobilestore.co.uk/crystalusion-liquid-glass-screen-protection.html

Not really sure about sticking anything to the inside of the windscreen, but thanks for the idea

12 hours ago, DBT85 said:

Are you sure it wasn't the tint that you dinked? As others have said, the element is embedded in the glass. If its not the glass itself that scratched then its probably just some tint. The rears on mine are definitely tinted and the fronts I think might be a little as well.

Hi DBT85     You have me thinking again now, first of all I was thinking the metallic heated element was on the surface of the glass but as others have stated it would be between the layers of glass. the screen does have a tint to it but I was thinking that was the heated element !  Do you think the tint is a layer on the surface inside of screen then? if so you could be right that would explain why it was so easily scratched... I've been driving 30+ years and never scratched a screen before they just don't make things the same anymore.

 

Thank You

Thank you everyone your views have been much appreciated.  Have another different problem now concerning the Blind spot & Side assist, which I will post on later.

Just not feeling the love at the moment as I've only had the car from new since May this year.       

6 hours ago, Robbo12 said:

Hi DBT85     You have me thinking again now, first of all I was thinking the metallic heated element was on the surface of the glass but as others have stated it would be between the layers of glass. the screen does have a tint to it but I was thinking that was the heated element !  Do you think the tint is a layer on the surface inside of screen then? if so you could be right that would explain why it was so easily scratched... I've been driving 30+ years and never scratched a screen before they just don't make things the same anymore.

 

Thank You

Yes I believe the tint is applied to the inside of the glass, rather than inside the glass, as it were.

Thanks this may explain why it was so easily scratched then. Just need to see if I can get rid of it now..  Thanks

Had new Screen fitted today I just couldn't put up with the scratches anymore.. will be taking more care in the future.

Genuine Skoda screen and please with it... 

7 hours ago, Robbo12 said:

Had new Screen fitted today I just couldn't put up with the scratches anymore.. will be taking more care in the future.

Genuine Skoda screen and please with it... 

Did you have it fitted by a SKODA dealership or a specialist company? 

 

Hi mfm959,         I did first of all go to the  dealership but they told me that they only deal with Autoglass so I got them do the screen, but did insist that they only put the skoda screen in.... everything went fine and very pleased with the work carried out.    It's had a good clean now but I've now learn my lesson and will be taking my watch off every time I clean the dash. 

Thinking of a good dash cam now any recommendations.

Did you need to have any re-calibration doing regarding the sensors in the screen (I might be talking gibberish!!)

Fingers crossed for its quality. In my experience Skoda windshield is rubbish - one was replaced at delivery due to pitting during transport, I have 11k miles now and seems in around half year I will need another one as there are already multiple new pits on it. Car is great for highways but glass quality is questionnable really.

1 hour ago, jstallan said:

Did you need to have any re-calibration doing regarding the sensors in the screen (I might be talking gibberish!!)

 

Hi,  yes had to have re-calibration of camera's which was also done by Autoglass  and everything working good.   Fingers crossed now I don't get any stones fly up after all the heavy rain we've had in the uk. Kent. 

52 minutes ago, JamesEnfield said:

Fingers crossed for its quality. In my experience Skoda windshield is rubbish - one was replaced at delivery due to pitting during transport, I have 11k miles now and seems in around half year I will need another one as there are already multiple new pits on it. Car is great for highways but glass quality is questionnable really.

 

All good at the moment and hope it stays that way, but I did think the quality may not be so good as I have never scratched a windscreen before... so anyone with a Skoda windscreen be careful around the screen.

 

would like to thank everyone on here for their comments.