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Loyal Skoda owner now worried.

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I am new to this forum. I have had 2 Roomsters, 1 Octavia & most recently a 2012 auto 1.2 DSG elegance Yeti, only done 234000 miles. A judder was picked up on the gearbox when warm in January 2019 on service by  independent garage. I had the gear box oil change as suggested but I still have the judder. I am booked in for a diagnostic check next week! Quotes yet to come but talk of £3000. I have a warranty that I bought with the car but they may not cough up. I am now worried about any DSG alternative auto offered by Skoda. So sad as I love this car so much. It suits my needs perfectly.

@SusanMargaret Welcome.

 

Was your DSG one that required the Service Campaign '34F7',  a change of oil to Mineral from Synthetic and a Software Update, which Skoda / VW would have done free?

(if so then the Independent doing it was not a good move.)

 

Or was your DSG one with Mineral Oil from the factory so not part of the Service Campaign?

 

Some of these that were not part of the World Wide Recall or Service Campaign in the UK, 2009-2012, 

& not part of Service Campaign '2013-2015' which is '34H5', a software issues are now failing.

 

This DQ200 DSG in @Sittingbull's good ladies Fabia is one of the ones that required neither '34F7' or '34H5' and are among the growing number of late 2012 DQ200 DSG that are failing. 

Skoda UK know about them, and just how many like this can be affected.  best talk with Skoda UK Customer Services. 

http://skoda.co.uk/about-us/contact-us

If a Communications Manager has never heard of the likes, ask why, where have they been before now.

http://briskoda.net/forums/topic/444617-7sp-dq200-dsg-failure

 

Replaced Clutch Packs are not £3,000 if the Mechatronic Control Unit is not also required.

?

Who is talking about £3,000 without knowing what the fault is,

& does the Independent that did the DSG Oil change have the software to do an update?

Do they have DQ200 DSG experience, and the equipment required?

 

Edited by Skoffski

  • Author

I did not purchase the Yeti from a Skoda dealer & have only had it since January 2018. My previous Skodas had all come from Skoda Dealerships. I will contact Skoda directly this week. Thank you for the heads up!

  • Author

I did mean 23,400 miles.

Mine's a 2011 1.2

 

It started to judder early on in it's life.

 

Took the main dealer a while to acknowledge it but ultimately the clutch pack was replaced under warranty (when it was well withing the 3 year warranty). Mine has done only 32,000 now and is OK ... but it takes the edge off my ownership as it's such a well known issue and you rather dread the judder returning.  Occasionally you can catch it wrong and it'll show signs of wanting to do it again but I treat it with kid gloves and it's fine 99.9 of the time..

 

I can't believe a clutch pack is £3,000.  A Mechatronic unit could well be that - but not a clutch pack.

 

Such a shame .... it hangs like the sword of Damocles.

11 hours ago, SusanMargaret said:

I am new to this forum. I have had 2 Roomsters, 1 Octavia & most recently a 2012 auto 1.2 DSG elegance Yeti, only done 234000 miles. A judder was picked up on the gearbox when warm in January 2019 on service by  independent garage. I had the gear box oil change as suggested but I still have the judder. I am booked in for a diagnostic check next week! Quotes yet to come but talk of £3000. I have a warranty that I bought with the car but they may not cough up. I am now worried about any DSG alternative auto offered by Skoda. So sad as I love this car so much. It suits my needs perfectly.

 

Hi,

 

The important thing to do here is to establish 2 main points to begin with.

 

Firstly, what are the exact symptoms? To do this you will need a diagnostic and visual inspection carried out by someone with good experience of working with a DQ200 7sp gearbox. It's important to get the symptoms spot on, a judder alone may mean the final bill is nowhere near what we ended up paying, which as Offski correctly points out was north of 3k. Do you have any flashing gear symbols or flashing white spanner in the PRNDS area of the dash? When that happens it's not usually a good sign and is more often directly related to the mechatronic unit.

 

Secondly, it's making sure you have warranty in place to help cover the cost of the final bill. This issue is known to Skoda UK but they will flat out deny this, which as others have said badly dents your confidence in the brand moving forward. If you have warranty, it's all about the terms and conditions of that warranty but most companies will also know about the issue, many owners have had similar work covered with little problem. So stick to your guns, and do your best to have the warranty company cover the repairs, getting Skoda UK onboard to try and help with this if you can.

 

In terms of prices, at a main dealer last year the price of the clutch packs was £585 plus vat plus fitting. Our final bill was £3200 as the car (mk2 Fabia vRS with same DQ200 gearbox) needed a new mechatronic unit as well. A new mechatronic unit comes in at £1149 plus vat plus fitting.

 

It is vital that you have someone who knows what they are doing in terms of properly diagnosing the issue, and if need be has the tools and experience to replace/ repair the DSG as required. If a mechatronic unit is required it will come partially coded to your vehicle straight from the factory, it will then be installed to your vehicle and basic settings uploaded. To do this normally requires a main dealer to ensure latest software is being uploaded.

 

One step at a time though as Lena Martell famously sung of. You'll need someone to diagnose the exact nature of the problem. Once done, get warranty involved.

 

As others have said, your confidence in the brand does take a hit. The attitude that comes forth from Skoda UK is very much a part of the reason for that, plus you question your vehicle thereafter. I will admit to still occasionally keeping an eye on the gear indicator.

 

On the plus side? Our car has been like a new car since it returned with the issue resolved.

 

ps. Edited to say it probably wasn't a good idea to have the gearbox oil changed, these are sealed for life units theoretically. So opening one up yourself (if not done at main dealer or warranty approved company) may cause you warranty problems,

Edited by Sittingbull

Fitting a new clutch pack always comes with a hefty labour charge...its not like bunging in a conventional clutch by any means.   Each one comes with sets of shims which have to be selected and fitted to suit your individual vehicle as the tolerances are so fine,  and this requires time, skill and dedicated tooling,  none of which come cheap.  But a properly installed and adjusted clutch pack can transform the DSG's performance.  NOT a job for a non-specialist!

..unfortunately brand loyalty does not seem to count for anything these days. I am on my 4th Skoda in 15 years and my current one will be the last. It would appear that Skoda does not want to take any responsibility for a range of “known” design/manufacturing problems. Shame really as I have loved all the Skoda’s I have owned to date ....

6 hours ago, Stubod said:

..unfortunately brand loyalty does not seem to count for anything these days. I am on my 4th Skoda in 15 years and my current one will be the last. It would appear that Skoda does not want to take any responsibility for a range of “known” design/manufacturing problems. Shame really as I have loved all the Skoda’s I have owned to date ....

So have you had a lot of problems or are you like me, worrying that you might have the problems that other people have had? That was the only reason I swapped my previous Yeti for the current one (diesel to petrol).

The DQ200 dry DSG box is known to be potentially troublesome, its failures are well recorded in every motoring journal and blog. VAG continue with it either because they believe they have solved the problems in the latest version or they are prepared to accept the flak and bad publicity of the failure rate as liveable with!!

I have had 2 Yeti’s with the DQ200 box and, so far, have had no problems. Would I buy a third? Well it wouldn’t be a deal breaker but I will certainly look at the competitors before deciding - and buy the extended warranty if I bought another car with the DQ200 box to cover the first 5 years of ownership then sell after the warranty expired.

I've had 9 VWG cars on the trot and count myself very lucky that I've managed to dodge most of the issues - more by luck than judgement I can tell you!

 

One of my Passats had the injectors recall and another had a faulty mechatronic unit replaced, fortunately within warranty. When looking for a fairly cheap runabout before buying the Yeti I nearly bought a secondhand Octavia 1.8 TSI, fortunately I didn't! And I delayed buying a Yeti and ended up with a Euro 6 diesel so missed the emissions fix debacle. And the TT was after the 1.8/2.0 problems. I've really enjoyed my VWs and Audis and my Skoda though and on the whole they have been great.

 

But it really shouldn't be about luck should it? VWG have made and continue to make some really nice cars but their recent history with regards to engines and DSG can only be described as a disgrace, particularly for subsequent owners with potentially expensive repairs, it was never like this.

 

And now with the 1.5 TSI issues which have put me off buying a Karoq I've decided that enough is enough and as I've said elsewhere I'm jumping ship when it comes to replacing the Yeti. I just refuse to take the risk.

3 hours ago, VAGCF said:

I've had 9 VWG cars on the trot and count myself very lucky that I've managed to dodge most of the issues - more by luck than judgement I can tell you!

 

One of my Passats had the injectors recall and another had a faulty mechatronic unit replaced, fortunately within warranty. When looking for a fairly cheap runabout before buying the Yeti I nearly bought a secondhand Octavia 1.8 TSI, fortunately I didn't! And I delayed buying a Yeti and ended up with a Euro 6 diesel so missed the emissions fix debacle. And the TT was after the 1.8/2.0 problems. I've really enjoyed my VWs and Audis and my Skoda though and on the whole they have been great.

 

But it really shouldn't be about luck should it? VWG have made and continue to make some really nice cars but their recent history with regards to engines and DSG can only be described as a disgrace, particularly for subsequent owners with potentially expensive repairs, it was never like this.

 

And now with the 1.5 TSI issues which have put me off buying a Karoq I've decided that enough is enough and as I've said elsewhere I'm jumping ship when it comes to replacing the Yeti. I just refuse to take the risk.

I believe you are not alone in those sentiments, my neighbours on both sides have said as much to me. One has gone for the Vitara and the other for a Peugeot 3005, both excellent cars with reliable auto gearboxes.

With regards all the doom and gloom, and Pte Frazer from Dad's Army (we're doomed I tell, ya, DOOMED) that's in this thread,  has the OP actually had the diagnosis and the remedial quote back yet, or is it all delayed by the Easter weekend?

  • 2 weeks later...

Must have broken down somewhere and can’t get an internet connection to reply!

  • Author

After much thought & independent mechanic checks I parted with my Auto yeti last Friday & have left the brand after 4 skodas.

@SusanMargaret

Can you share the story please?

Is your Yeti now traded in meaning it will just go back on the market as it is and maybe landing the next owner with a faulty DSG 

or is it with a Dealership that is going to find any fault and repair it?

 

If the former please put up the registration number once your deal is done to forewarn others.

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