Help please

[Rich19]

I am uk based and recently bought my daughter a 2013 3 door Citigo sport and absolutely loves her car, accept for one problem which is the navigon pid, which had not been updated so maps old an would send one around the houses, so looked on the skids website which suggested going to navigon and install update ( this is when we discovered navigon is a part of garmin ) 

anyway we chose the garmin fresh update on the navigon website, this was not a great idea as the pid has now crashed.

Navigon tech support as helpful as a chocolate tea cup, so spoke to our local Skoda dealer who could only offer a replacement part costing £289 but are worried that this unit may be outdated as we al know a 6 year old tech is like going back to the Stone Age in tech terms.

so my question or plea is can anyone of you citigoers suggest a non Skoda approved unit which would fit the dash holder socket that would be a phone clamp just like you get in later post 2017 models ( yes I am aware post 2017 models dash sockets are different to pre 2017 models).

so any ideas would be gratefully accepted

[Ootohere]

Welcome.

 

Does she not have a smart phone and charging cable to use for bang up to date navigation?

[Rich19]

Yes she does, sorry my apologies as I rushed writing the post, what I wanted to do is ideally replace the dash clamp with a new clamp that is a smart phone holder, and most importantly if possible with a clamp which is compatible withe the clamp socket, as the current skoda dash clamp is not comparable with a 2013 model dash socket, and was hoping someone might know a company that makes them?

[KenONeill]

Well, there's still this thing called a "road atlas": that not only shows you "where you are" and "how to get somewhere" type stuff, but things like "places of interest near where you are and where you're going"...  

[freemansteve]

Since you say it merely "crashed", rather than is known to be totally FUBAR....   I would be surprised if the PID did not have a simple means to "factory reset" it, and thus revive it so you can have another go at updating the maps. Make sure it is charged up or connected to a power source though - all sorts of issues can occur when resetting or updating if it runs low on power. 

 

I'm guessing it may need holding a button or two as you power it on like a phone, or there will be a tiny hole with a reset button in it.... I've never seen a PID.

 

If you can't find a clamp that fits the slot in the dash, buy a cover for it (I'm a neat freak) and buy either a phone holder or buy a new satnav with its own dash or windscreen mount - no need to spend a lot as they are all basically the same bar features you may never use. And a Satnav will tell you where you are, which a road atlas certainly cannot do, nor give you useful spoken turn instructions when in towns  

 

[KenONeill]

42 minutes ago, freemansteve said:

And a Satnav will tell you where you are, which a road atlas certainly cannot do, nor give you useful spoken turn instructions

OTOH I've never had a road atlas tell me "in 100 yards turn right" (at the sign reading "left turn only").

[peter3197]

Once you have reset it, have a look at this thread. 

 

[Rich19]

11 hours ago, freemansteve said:

Since you say it merely "crashed", rather than is known to be totally FUBAR....   I would be surprised if the PID did not have a simple means to "factory reset" it, and thus revive it so you can have another go at updating the maps. Make sure it is charged up or connected to a power source though - all sorts of issues can occur when resetting or updating if it runs low on power. 

 

I'm guessing it may need holding a button or two as you power it on like a phone, or there will be a tiny hole with a reset button in it.... I've never seen a PID.

 

If you can't find a clamp that fits the slot in the dash, buy a cover for it (I'm a neat freak) and buy either a phone holder or buy a new satnav with its own dash or windscreen mount - no need to spend a lot as they are all basically the same bar features you may never use. And a Satnav will tell you where you are, which a road atlas certainly cannot do, nor give you useful spoken turn instructions when in towns  

 

 

[Rich19]

Cheers steve

 

yes we have tried the reset.....many times just as the navigon trouble shooting page advised, each time it re-boot then we get some kinda computer language appear in the top left corner above the Skoda logo front screen then changes to advising do a re-boot, so going round in circles, as you may of gathered I’m not a techy 

however I like your idea of getting a cover, will check with my local Skoda parts department if they have a cap.

such a obvious idea didn’t think of it.

 

thanks

 

12 hours ago, KenONeill said:

Well, there's still this thing called a "road atlas": that not only shows you "where you are" and "how to get somewhere" type stuff, but things like "places of interest near where you are and where you're going"...  

 

[Rich19]

Cheers Ken

for me I’m older enough to remember the open map on the driver seat, however for a teenager these days, in between Instagram and other media stuff I don’t think she could cope

[Rich19]

3 hours ago, peter3197 said:

Once you have reset it, have a look at this thread. 

 

Ok peter I will have a go, will need to do this with my belligerent daughter as I’m no tech wizard so wish me luck

[Citigopher]

16 hours ago, Rich19 said:

Cheers steve

 

yes we have tried the reset.....many times just as the navigon trouble shooting page advised, each time it re-boot then we get some kinda computer language appear in the top left corner above the Skoda logo front screen then changes to advising do a re-boot, so going round in circles, as you may of gathered I’m not a techy 

however I like your idea of getting a cover, will check with my local Skoda parts department if they have a cap.

such a obvious idea didn’t think of it.

 

thanks

 

 

Have you tried changing the battery in your PID? I had a very similar problem with ours at the end of last year. The fix turned out to be a new battery. There are a few listed on ebay. Navigon/Garmin don't appear to offer them as a service part, so the ebay ones are probably cheap knock-offs, but the one I bought got it back up and running.

 

If you plug your PID into a USB wall charger (not a computer), do you get a battery charge level symbol on the display?

[Stonster]

If you want to find the cover, it's here:

https://www.ebay.co.uk/itm/SEAT-Mii-VW-UP-SKODA-CITYGO-2016-on-DASH-MOUNT-PHONE-HOLDER-BRACKET-1S0035935B/254242046120

 

You can get an adaptor to fit a later phone holder here:

https://www.ebay.co.uk/itm/254369952197?ViewItem=&item=254369952197

and this bit as well:

https://www.ebay.co.uk/itm/SEAT-Mii-VW-UP-SKODA-CITYGO-2016-on-DASH-MOUNT-PHONE-HOLDER-BRACKET-1S0035935B/254242046120?hash=item3b3201c0a8:g:qX8AAOSwEvRc9m2l

 

But I wouldn't bother, just get a cover and a generic phone sat nav adaptor...