Ok...... So we've just bought a new laptop that has Windows 10 installed and have used a Microsoft account I have for my xbox when setting it up (Let's call this Account 1). All is good and when switching it on it logs in using the Microsoft account perfectly fine. Now my employer is part of the "Microsoft Home Use Program" which means I can get Office365 at a reduced price but i accidently linked the Home User Program to an old Microsoft account i used to have which i no longer use, (Lets call this Account 2), instead of the one i use with the xbox and on the laptop so this means that i only get the discounts when i purchase Office365 using the old account and not my currently used account.

 

What I'm wanting to know is could I use the discount to purchase Office365 with the old account (Account 2), then install Office365 on the laptop and log in to office365 using Account 2 whilst logged on the laptop as Account 1?

 

i.e. Does the laptop logon account and the Office365 account being used on that laptop have to match? Or can you have two separate Windows logon and Office365 accounts on the same laptop?

 

 

 

Does that make sense?

 

 

I guess worse case scenario is that I'll have to ditch using the present Microsoft account with the laptop and change it to use the older account that I had stopped using but which is associated to the Home Use Program.

Edited 22 October, 20196 yr by WaveyDavey

Hi,

 

yes you can use the old MS account to access O365 on the laptop It will mean that you will need to log on using the old account and creds when accessing it. It will also mean that you email address for Outlook will be the old one so mails you send and receive will be from this address. I think you can log onto the HUP website using your work credentials and then change your personal information to the new laptop mail address.

 

I think this link should take you to the HUP site

LEARN MORE ABOUT OFFICE 365

 

John

1 hour ago, jjc said:

Hi,

 

yes you can use the old MS account to access O365 on the laptop It will mean that you will need to log on using the old account and creds when accessing it. It will also mean that you email address for Outlook will be the old one so mails you send and receive will be from this address. I think you can log onto the HUP website using your work credentials and then change your personal information to the new laptop mail address.

 

I think this link should take you to the HUP site

LEARN MORE ABOUT OFFICE 365

 

John

 

Hi,

 

Cheers for that...... We don't use Outlook so that wouldn't be an issue.

 

Will be a pain though having to use two different logins on the laptop depending on whether we are using Office365 or not..... I will see if I can work out how to change the personal account that is associated with HUP using that link you have given and if not will have to consider whether or not to use the discount or just pay a tenner more and buy Office365 in the usual way rather than with HUP. 

Looks like I'm stuffed..... If I try and log on to the HUP with the Microsoft account that I now use it says I'm already enrolled with another account, (Obviously the old account I entered accidently), If I then log in to HUP with the older account that I accidently used to link it to HUP it shows me the discounts etc but there doesn't seem to be a way to un-associate this old personal account with HUP and associate the correct account to it.

 

I've had a quick search online and found someone else who posted on the Microsoft help boards with the same issue and Microsoft were of no help to them at all just saying they needed to speak to their employer to get the correct work e-mail...... This is what Microsoft told me earlier today even after telling them four times that the issue was that I had accidently associated the incorrect personal Microsoft account to the HUP after the work e-mail had been confirmed / approved and was nothing to do with the work e-mail I had entered to check if I was eligible for HUP in the first place.

 

I'm thinking I may have thrown my chance of using the HUP discount down the pan by entering the old account by accident and will have to just purchase Office365 without the HUP discount for a tenner a year more (Through Amazon rather than direct with Microsoft).

 

 

***EDIT***

 

Although an option I can think of would be to stop using my new Microsoft account when logging on to the laptop and to just log on to the laptop with the old Microsoft account all the time instead. Being new to Windows 10 though would this mess up anything with me having been using the new Microsoft account when Windows 10 activated on the laptop????

 

Basically on the laptop I would create a new login with the old Microsoft account then delete/remove the login I originally set the laptop up with that uses the new Microsoft account and keep the laptop as a standalone device separate from my Microsoft account that has the Xbox on it etc....

Edited 22 October, 20196 yr by WaveyDavey

You could ask MickySoft to merge the two accounts, explaining why you need it ...

TBH 365 accounts are f..kin mess. I had none of the complications you had and still had to jump through esoteric hoops of nonsense to get my mail account to work. Everything else worked but not Outlook. In the end I had to do various weird machine password resets.

Turns out that your 365 account isn't one thing. It's many different accounts all hanging together with wet string.

You can try an online chat with MS to try to sort it out but they'd much rather you just paid for yet another copy.

 

I pay for 365 to get the 1Tb of storage since I back up pictures to it. The Office applications are just an extra.

On 22/10/2019 at 14:40, WaveyDavey said:

Although an option I can think of would be to stop using my new Microsoft account when logging on to the laptop and to just log on to the laptop with the old Microsoft account all the time instead. Being new to Windows 10 though would this mess up anything with me having been using the new Microsoft account when Windows 10 activated on the laptop????

 

Basically on the laptop I would create a new login with the old Microsoft account then delete/remove the login I originally set the laptop up with that uses the new Microsoft account and keep the laptop as a standalone device separate from my Microsoft account that has the Xbox on it etc....

 

You don't need to use a Microsoft Account to login to the laptop. You can create a new "offline account" (just a name and password - no email address) then login using that instead of the original Microsoft Account. 

 

To do this, open "Settings" go to "Accounts", then click "Family & other users" at the left. Now click "Add someone else to this PC" then select "I don't have this person's sign-in information". You now have the option to "Add a user without a Microsoft account". 

 

Once you have created the account, go back and select "Change account type" then select "Administrator" as the account type or you won't be able to install software etc. whilst logged in using the new account.

 

Restart the PC, and look at the left corner for the option to sign in as a different user. This will remove any confusion about multiple Microsoft Accounts.

 

Cheers all...... after more frustrating time trying to talk to Microsoft about what I wanted then to do without success I just gave it up as a bad job and paid the extra £8 and bought a normal Office 365 Personal subscription and used the account I have setup on the laptop and with my xbox. 
 

I just couldn’t be arsed to waste any more time and effort trying to get Microsoft to understand what I wanted. 
 

Mental note...... Microsoft Support are absolute ****e!!!!!
 

 

Aye if you value your time sometimes it's 'cheaper' just to pay.

I have . Work laptop with 365 account. I can sign in via web portal from any computer anywhere to check emails if needed. 

Swmbo has a work 365 account too, using the "academic use" discount (free for teachers and students). She can sign in via web portal and check emails too.

But... if i sign into my account on "our" laptop and look at my emails, i then have to uninstall Chrome and reinstall before swmbo can get the portal to stop defaulting to MY work domain, from which it apparently cant be signed out... but she could sign out of her school domain????

 

Thankfully, she got a work surface pro in sept, so does most of her stuff on that, and i just use my work laptop only, so we dont have the clash of domains anymore.

 

365 has benefits, but yeah... its a dose when theres even a teeny change from MS's idea of what youre going to do with it.

I use Chrome to log into one ms account and edge to log into the other. It seems to work. It's the only thing I use edge for.

On 25/10/2019 at 09:31, mac11irl said:

I have . Work laptop with 365 account. I can sign in via web portal from any computer anywhere to check emails if needed. 

Swmbo has a work 365 account too, using the "academic use" discount (free for teachers and students). She can sign in via web portal and check emails too.

But... if i sign into my account on "our" laptop and look at my emails, i then have to uninstall Chrome and reinstall before swmbo can get the portal to stop defaulting to MY work domain, from which it apparently cant be signed out... but she could sign out of her school domain????

 

Thankfully, she got a work surface pro in sept, so does most of her stuff on that, and i just use my work laptop only, so we dont have the clash of domains anymore.

 

365 has benefits, but yeah... its a dose when theres even a teeny change from MS's idea of what youre going to do with it.

 

You might want to investigate Firefox and its new Container Tabs. You can use them to log into the same services using multiple accounts. They keep each login seperate.

 

https://support.mozilla.org/en-US/kb/containers