Thinking ahead here to the summer when my 3 year guarantee runs out. I've rarely kept a new or newish car until it needs an MOT, or not far beyond that if I have.

Do I stick with the dealer for the 1st MOT and third service, or find a good independent that will treat the car nicely and use genuine parts.

Also, do I take out an extended warranty with Skoda ?  I know they don't cover as much as the original, plus they won't give me a price until nearer the time. Has anyone done this and then had to use the guarantee, and if so, how were you treated ?

What do you think guys, go independent or stick with Skoda main dealer ???

https://insurewithskoda.co.uk/extended-warranty

The T&C's and exclusions are there.

45 minutes ago, e-Roottoot said:

https://insurewithskoda.co.uk/extended-warranty

The T&C's and exclusions are there.

Thankyou, I already knew about these, but for those who've taken out and used the extended warranty, was it worth it ? e.g. did it cover your problem and how were you treated by the dealer ?

I wonder if we become 2nd class citizens once the initial guarantee has expired.

According to the Skoda website, the "ŠKODA Extended Warranty is sold and administered by Lawshield UK and underwritten by Volkswagen Versicherung AG. Terms, conditions, and eligibility criteria apply."  

 

I would treat it like any other insurance product, shop around and find which policy offered the best cover and value for money. Read the exclusions and T&C's of the products to know what you actualy buying. The Skoda logo on the paperwork won't be much use to you if it doesn't cover what you need.

 

PS: Use the search facility on this forum and you will find posts about other members experiences.

 

HTH

The Important clause is about known faults.  That is in the T&C's.

 

They will sell you the Warranty then blow you off saying there were known faults. 

It was Skoda / VW / Audi / SEAT that knew of the faults and sell the cars and sell the extended warranty funnily.

 

I can find many members that had the issues with a Skoda Approved Used Warranty as was with Car Care Ltd or with the latest version.

http://briskoda.net/forums/topic/481621-extended-warranty

 

http://briskoda.net/forums/topic/440772-nightmare-fabia-vrs-engine-replacement-needed

http://briskoda.net/forums/topic/446957-extended-warranty-worth-it

 

 

 

Edited 29 January, 20215 yr by e-Roottoot

Turn the car in and take another one.  They fall apart as soon as the warranty expires.  

 

On the MOT issue, I got my wife's previous Octavia MOTd at a garage a few hundred yards from home just before its 3rd birthday and end of contract.

 

And - it failed on a leaking front shock. I obviously was not expecting any problems at all on a mint low miles car.

 

If I'd taken it to the dealer further away then I could have argued the cost of new front shocks.

 

As it was, I was over a barrel and it cost a bucket for instant new shocks.  And the dealer naturally blew me away when I mentioned my disappointment. Bastid.

 

ps - I've never had Extended Warranty, so can't comment.  A previous Superb ran OK for 6+ years without problem - routine maintenance. After that I've been "renting" cars for 3 years at a time.  The world around us is changing and no one will buy expensive cars privately any more.  Its all PCP, PCP.

 

And I'm running a bike into it's 6th year and it hasn't disintegrated and many bike riders ask all the same questions around Extended Warranties. Often the advice for a long term owner is "put the insurance premium in the bank and fix any repairs as they may arise". 

 

But - I honestly believe that modern cars are NOT built to last, no matter the badge.

Edited 29 January, 20215 yr by BoxerBoy

15 hours ago, BoxerBoy said:

. Often the advice for a long term owner is "put the insurance premium in the bank and fix any repairs as they may arise". 

 

Agreed. Stick the premium in a savings account and self insure. Enjoy the massive 0.5% interest

 

15 hours ago, BoxerBoy said:

I honestly believe that modern cars are NOT built to last, no matter the badge.

 Well said !

16 hours ago, e-Roottoot said:

The Important clause is about known faults.  That is in the T&C's.

 

So not really worth the paper it's printed on !!

I don't take out any warranty after the guarantee period. I have had three new cars and none of them (including my 8 year old Roomster) have presented me with horrendous engine failure or expensive repairs. Just look after it and it will look after you. The worst services I have had have been with Skoda Dealers so I best avoid them. The last dealer service left the airbox secured with one screw with the other two missing and one not screwed down. And they broke the pcv valve when the air filter was replaced.

Edited 30 January, 20215 yr by edbostan

Thanks for all the info guys, especially in the links provided.

I'd hadn't considered looking past the Skoda warranty at other warranties available, mainly because I'd never heard anything good about them.

 

Quote

 I honestly believe that modern cars are NOT built to last, no matter the badge

I read a comment by Honest John several years ago, where he opined that modern cars are built with an average 7 year life in mind. I tend to believe that because car companies need to keep churning out cars.

Having said that, my wife has an 11 year old Suzuki Swift ( which admittedly has had an easy life and is low mileage due to her early retirement) which is still going strong (kiss of death !!) and has never needed anything other than servicing and a new battery just last year.

 

The advice given about not taking out a warranty and saving the premiums was something we did last year with our dog insurance. Because he's knocking on now, the premiums were ridiculous and in the 11 years we'd insured him, any expenditure for his health was always below the excess payment. We wish now we'd never insured him, but that's easy to say in hindsight. 

In 36 years of owning multiple cars most of which have been run for over 13 years and well over 100k miles I've never taken out or needed an extended warranty.

 

You are far better looking after the car and, if your worried about repair costs putting any money you might have paid for a warranty aside.

Edited 30 January, 20215 yr by skomaz

23 hours ago, olderman1 said:

Also, do I take out an extended warranty with Skoda ?  I know they don't cover as much as the original, plus they won't give me a price until nearer the time. Has anyone done this and then had to use the guarantee, and if so, how were you treated ?

What do you think guys, go independent or stick with Skoda main dealer ???

 

I took out an extended warranty on my previous car but never had to claim. If I remember correctly I had a month after the 3yr was up to accept the offer. The price was very good - a no brainer if you're going to take out the extended warranty.

 

I can't understand your questioning  "how were you treated?" or question if the warranty is any good.  Whats your alternative?  You just have to read the T&C to make sure you know what you're buying. The Skoda extended policy was no worse than any other I looked at - it was better than many tho!   And if you look on this forum you'll see many folk who believe they've been treated like 2nd class citizens with the 3yr warranty on new cars. As I say, you just have to sit down and read the T&C to make sure you know what you're buying. 

 

I often read in the press and know people who buy KIA because of it's unrivalled 7 year warranty. What they don't tell you ( probably because they've simply assumed ) is that not all the parts are covered for 7yr.  Take for example the infotainment /  navigation system. How many people realise the warranty on a Kia infotainment / nav system is exactly the same 3yr or 60,000 miles as on our Skoda ?

 

 

Edited 30 January, 20215 yr by Guest

Quote

I can't understand your questioning  "how were you treated?" or question if the warranty is any good

I didn't ask if the warranty was any good. Asking how people were treated meant, I wondered whether, after the dealer had looked after your car for 3 years and now realise that you won't be part exing it for another if they don't treat you as well as they once did (assuming they did). Perhaps a dopey question, because much will depend on your dealer.

This is the third Skoda I've bought from the same dealer and overall their service to be has been good. Since I bought this car, I notice a change of front of house personnel and the friendliness has gone down a few notches.

I purchased an approved Kodiaq which was 3 years old and came with this extended warranty. I have had a few minor issues such as Led puddle light and a faulty sensor. Both of these were repaired by the dealer under this warranty with no issues whatsoever. So i can only speak as i find.

1 hour ago, blakey7 said:

I purchased an approved Kodiaq which was 3 years old and came with this extended warranty. I have had a few minor issues such as Led puddle light and a faulty sensor. Both of these were repaired by the dealer under this warranty with no issues whatsoever. So i can only speak as i find.

Was the extended guarantee purchased when the car was new or when it was 3 years old ??

On 30/01/2021 at 16:40, olderman1 said:

I didn't ask if the warranty was any good. Asking how people were treated meant, I wondered whether, after the dealer had looked after your car for 3 years and now realise that you won't be part exing it for another if they don't treat you as well as they once did (assuming they did). Perhaps a dopey question, because much will depend on your dealer.

This is the third Skoda I've bought from the same dealer and overall their service to be has been good. Since I bought this car, I notice a change of front of house personnel and the friendliness has gone down a few notches.

 

It's beyond dopey. I thought you meant how people were treated with warranty claims as we all use the same insurer. Unless the responder uses the same dealer then what benefit to you is their answer?

 

A dealership will looks after you in the hope you'll buy a new car?  In 35 years of buying cars that's a new one on me.

 

A dealership has two seperate departments - Sales and Servicing. The Servicing dept. couldn't give a toss whether your car is new or old, is bought from their garage or another, all they are interested in is hoping you'll return to have your car serviced / maintined. Servicing is the most profitable part of the business.  Sales? As soon as you drive off the forecourt they have little further interest. In what way does the sales dept look after you? I've rarely ever been in touch with sales after I've bought a car.

 

The idea of customer loyalty died out at least 30 years ago.

33 minutes ago, Scot5 said:

 

It's beyond dopey. I thought you meant how people were treated with warranty claims as we all use the same insurer. Unless the responder uses the same dealer then what benefit to you is their answer?

 

A dealership will looks after you in the hope you'll buy a new car?  In 35 years of buying cars that's a new one on me.

 

A dealership has two seperate departments - Sales and Servicing. The Servicing dept. couldn't give a toss whether your car is new or old, is bought from their garage or another, all they are interested in is hoping you'll return to have your car serviced / maintined. Servicing is the most profitable part of the business.  Sales? As soon as you drive off the forecourt they have little further interest. In what way does the sales dept look after you? I've rarely ever been in touch with sales after I've bought a car.

 

The idea of customer loyalty died out at least 30 years ago.

Whilst I'd generally agree with you about the way dealers treat their customers nowadays, in my 56 years of buying my own cars, I've had some better experiences than you describe.

Maybe I'm just more affable to deal with than you. 

The warranty was when the car was coming up to three years old and is part of the Skoda approved used car scheme. Basically the same as an extended warranty.

1 hour ago, blakey7 said:

The warranty was when the car was coming up to three years old and is part of the Skoda approved used car scheme. Basically the same as an extended warranty.

With SEAT I found even after the warranty had expired (2 years after), they will in some cases contribute to the cost of a repair (e.g. pay for the parts). But the decision to do that seemed to be partly based on whether the car had been serviced at a SEAT dealer ( and thus recorded on their database). The process is basically phone head office, they'll investigate and gives a yes/no, then the dealer can get the work done and just charge for the remainder of the cost. I'd imagine Skoda will be a similar story. 

23 minutes ago, Theo5 said:

With SEAT I found even after the warranty had expired (2 years after), they will in some cases contribute to the cost of a repair (e.g. pay for the parts). But the decision to do that seemed to be partly based on whether the car had been serviced at a SEAT dealer ( and thus recorded on their database). The process is basically phone head office, they'll investigate and gives a yes/no, then the dealer can get the work done and just charge for the remainder of the cost. I'd imagine Skoda will be a similar story. 

Thankyou, this is partly why I asked my question - to see if there's any goodwill forthcoming after the guarantee has expired and it always seems more likely if you've stuck with the dealer for servicing etc.