I own a Skoda Octavia, M1, 1395cc, 2018, 43500miles.  I have no problems changing into any gear at all,  No sounds or anything unusual.  However, when driving I get the message Transmission in Emergency Mode No Reverse Gear and a triangular warning light  and engine shaped warning light appears.  I stop the car, restart and resume my journey.  This occurrs intermittently

The garage replaced the mechatronic unit.  This took 10 days as they had to order the part from Germany.  Not five minutes from the garage the same error message appeared so I took it back.  2 days later they returned my car and related the problem to something to do with loading software.  I have since travelled 584 miles and the same problem  occurred today.  On my way back home it occurred for second time this time with the engine shape warning light coming on as well.

I am taking it back to garage tomorrow but hoped someone out there may have had same problem and resolved it. Please HELP

@PLEASE Welcome to the forum.

 

The garage has messed up doing the work so there is not much more to it than that.

Maybe they have not diagnosed the fault correctly before getting a MSU, and maybe they had coding issues from fitting that and getting the pump working.

Not unknown for Main Dealerships fitting new MCU's. 

 

 

Is this a Skoda Main Dealership that did the work 

Are you someplace with a 3 year Warranty on the car?

I bought the car in December from a friend of a friend who was going abroad  and whom I cannot locate. 

 

I took the car to a VAG garage who ran diagnostics and gave me the report to a another garage that they referred me too.  This garage was fully booked so I took it to another garage.  Not sure if I am allowed to say their name.   They informed me that the car should still be under warranty...and that's why I have tried to locate the owner and seem to have failed so I will contact Volkswagen in Milton Keynes (though I have already paid).  I'm afraid that I obviously am not good with this sort of thing and just don't know what to do?  So would appreciate any help :( 

 

 

The error report showed the following errors:

 

2 Faults found:

 

10692  -  Shift Fork 4

                P2850 00 [040] - Uncommanded Movement

                Intermittent - Confirmed - Tested since memory clear

                   Freeze frame:

                      Fault status: 00000001

                      Fault priority: 0

                      Fault frequency: 1

 

10724  -  Unable to Engage Gear R/ Synchronization Gear R failed

                P073E 00 [040] -----

                Intermittent - Confirmed - Tested since memory clear

                   Freeze frame:

                      Fault status: 00000001

                      Fault priority: 0

                      Fault frequency: 5

 

Hope that this is useful....though remember that I have never ever had a problem with any gear including the reverse gear.  The message comes up when I am driving and have to pull over switch off then restart

 

I am not sure if it was a main dealer you took it to. If not it needs taking to a Skoda garage as they can use ODIS to do a software reset on the transmission. I would not use any other garages given that it is in warranty. 

 

@PLEASE

 How much have you paid for the work done?

 

A Skoda Dealership could easily have checked if the car was purchased in the UK and was covered by the Skoda Manufacturers Warranty.

 

If the work has been done by a non approved Skoda Repairer and the job paid for by yourself then you are stuck with whoever did it responsible for their work.

 

If it is an Approved VW Group Repairer doing work with a Genuine Part then that has a 2 years part and labour warranty.  Or should do.

I paid £1845 including VAT

Yes, they said the part comes with a 2 year warranty and that even if I sell the car the warranty will pass to the buyer if within 2 years

I guess I will have to get these guys to fix it and then when that is done I will take it to Marshall SKODA, Milton Keynes as they seem to be the nearest approved SKODA near me.

There is also a firmware update that needs to be done - I'm sure that @e-Roottoot told us that on another thread for the DQ200 box.  I suspect the mechatronics card is failing, which is why the fault looks intermittent.

? What are you going to a Skoda Dealership for now.  That is where you should have been with the manufacturer's warranty to have the DSG fixed for free.  Too late for that now.   There could have been an issue with a fork that also needed addressing. 

Edited 8 February, 20215 yr by e-Roottoot

When I first took the car in they thought it might be the Reverse selector and possibly wear on clutch plates and said they have to open her up to confirm the problem.

 

They then informed me it was the Mechatronic and that the clutch plates and reverse sector were in good order and did not need replacing.  I am taking the car back in three days as they currently do not have a replacement car available and I will update you  after.  Though I must say the car doesn't feel good.  Worse in fact and error message (it like the gears are stiff/that is I feel the change especially to 6th gear) is occurring pretty regularly so I will not drive her until they call to take her in.  

 

Wish I had done more homework before...but when you don't know what you need or what to look for it is difficult...hindsight is Grrrr,  though I have learnt a lot more than I knew about cars since.  Thank you for your responses.

 

This reply from @PLEASE was incorrectly sent to the Mod Team when it should have appeared here:-

 

I took car back to garage yesterday and will advise the outcome. Fingers crossed that it is a software matter and not a misdiagnosis :(

Hello

Sorry for the delayed update but the garage has had my car for a while.  So if you recall the garage replaced my Mechatronic  but the problem persisted.  They then replaced the clutch and the car drives even worse so I am returning it to them tomorrow.

The car struggles to move and change gears from 2nd to 3rd and 4th.   Changes fine to fifth but the change to 6th is jerky and where the error message has appeared since the clutch has been replaced.  

They informed me that they took the car to SKODA to have the software installed to ensure that they were installing the latest software.

I understand from SKODA that the warranty expired in December 2020 probably why the person decided to sell.

I would be most grateful for any suggestions as I am at my wits end.  Thanks 

Hi.

Is the car fixede?

What was the problem?

My car does the same thing. Key off and on again. Then it runs fine again.

No problems with gear shifting.

I only have the error code p073e in the gearbox.