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Anyone else ordered a new Kodiaq?

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1 minute ago, Yogi-Bear said:

 

The most revealing bit of that video for me was that the front lights are all one unit, with a bit of body trim lay across the front. Always just assumed that the fog/driving/whatever you want to call them lights below the main ones would be a completely separate unit. Ho hum.

 

Let's hope we don't break or crack one!

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Skoda are doing everything within their powers to get us to cancel by delaying orders and selling later orders with bigger profit margins. 

25 minutes ago, Spivo said:

Skoda are doing everything within their powers to get us to cancel by delaying orders and selling later orders with bigger profit margins. 

See I can understand that thinking but it’s not how it works is it? Skoda don’t take the hit, the dealer or agent or seller does. You negotiate at a dealer because Skoda supply the cars to them via the U.K. distributor Skoda U.K. (or equivalent elsewhere) and it’s up to the dealers how much they are willing to sacrifice to sell you the car.

 

But Skoda, the company that build and manufactures isn’t the company that will take the hit or even know what the hit is. 
 


 

 

Edited by iwb100

6 minutes ago, iwb100 said:

See I can understand that thinking but it’s not how it works is it? Skoda don’t take the hit, the dealer or agent or seller does. You negotiate at a dealer because Skoda supply the cars to them via the U.K. distributor Skoda U.K. (or equivalent elsewhere) and it’s up to the dealers how much they are willing to sacrifice to sell you the car.

 

But Skoda, the company that build and manufactures isn’t the company that will take the hit or even know what the hit is. 
 


 

 

 

So you're telling me Skoda won't now give customers build updates direct, instead telling you to ask the dealer, so the dealer can get your car delivered and sell it at a big profit instead of marginal/a loss and tell you they're still waiting for it?

 

#tinfoilhat

7 minutes ago, AntD said:

 

So you're telling me Skoda won't now give customers build updates direct, instead telling you to ask the dealer, so the dealer can get your car delivered and sell it at a big profit instead of marginal/a loss and tell you they're still waiting for it?

 

#tinfoilhat

Nah not at all. Just that Skoda the manufacturer aren’t the ones who are directly losing out on customer deals, that’s the dealers themselves.  That’s why they decide what to offer and not Skoda U.K. or Skoda globally.

 

I suspect Skoda have stopped giving out updates due to the volume of people…I haven’t looked at other manufacturers beyond VW but isn’t everything really delayed wrt new cars now?

 

 

29 minutes ago, iwb100 said:

See I can understand that thinking but it’s not how it works is it? Skoda don’t take the hit, the dealer or agent or seller does. You negotiate at a dealer because Skoda supply the cars to them via the U.K. distributor Skoda U.K. (or equivalent elsewhere) and it’s up to the dealers how much they are willing to sacrifice to sell you the car.

 

But Skoda, the company that build and manufactures isn’t the company that will take the hit or even know what the hit is. 
 


 

 

The bulk of discount, certainly on the car I ordered, is from Skoda and not the dealer

55 minutes ago, Spivo said:

The bulk of discount, certainly on the car I ordered, is from Skoda and not the dealer

 

How do you know?

3 hours ago, Tarqy said:

It's through leasing options and its legit, I have the SLI number for the order.

 

I was able to track it with Skoda chat until they went silent last year. They even told me the order was placed via DM Keith Leeds so i know who the middleman is.

 

I've also been able to extended my current VWFS lease by providing the SLI number as proof of an order for a new VW group vehicle.

 

Most of the people who jumped on the same deal have received their vehicles as it was discussed quite a bit on the pistonheads leasing thread, I guess i just chose the wrong colour or something.

 

 

 

im buying this time round but like you constantly having to extend my VW lease. Have you spoke to them ref warranty on your lease car?

1 hour ago, iwb100 said:

Nah not at all. Just that Skoda the manufacturer aren’t the ones who are directly losing out on customer deals, that’s the dealers themselves.  That’s why they decide what to offer and not Skoda U.K. or Skoda globally.

 

I suspect Skoda have stopped giving out updates due to the volume of people…I haven’t looked at other manufacturers beyond VW but isn’t everything really delayed wrt new cars now?

 

 

 

see one hand i worry and think as i got what i believe is a very very good deal they now dont want to know. But my order has been accepted and waiting a build week, surely the factory wouldnt know the price nor care just assign the build week etc....... the dealer also would have no control over the build week either at the factory surely all they see is the job card an what stage it is at?

 

either way its still a total mess, i dont even know how long is too long to wait which is worrying also,

29 minutes ago, AntD said:

 

How do you know?

Nothing new. Ask Skoda. They will tell you. Are manufacturers apply discounts for promotions. Then dealers tweek their smaller margins.

2 hours ago, iwb100 said:

See I can understand that thinking but it’s not how it works is it? Skoda don’t take the hit, the dealer or agent or seller does. You negotiate at a dealer because Skoda supply the cars to them via the U.K. distributor Skoda U.K. (or equivalent elsewhere) and it’s up to the dealers how much they are willing to sacrifice to sell you the car.

 

But Skoda, the company that build and manufactures isn’t the company that will take the hit or even know what the hit is. 
 


You are forgetting something, the price Skoda charge the dealer is only held for a certain time.   So as example (using round numbers for example, not real prices). Suppose a car has list price of £33k but you got discount and were paying £30k.  And Skoda charging dealer £29k.  So dealer would have made £1k profit.

 

Now let’s assume in 2022 Skoda now want £31k (a price rise of £2k), so now dealer won’t be very keen on selling to you at £30k as now losing on deal, but as prices have risen (and discounts fallen), might be able to sell it to someone else for nearer £33-34k. (As £2k price rise means list price is now £35k)

 

The manufacturer, Skoda, has little incentive to supply a car to a dealer and get paid £29k, when they could build a later one and get paid £31k

 

You will see it is in everyone’s interest (except final customer) to sell to those paying more, because price has gone up, and leave others with old lower price waiting, hoping they eventually cancel.  


Just in case you were thinking doesn’t sound very moral or ethical to dump those waiting ages, they are probably already upset, so why upset a newer customer and have two upset customers instead of one.    
 

So seems to me if you are in the unfortunate group with old lower price, and no sign of building the car, then could still be in same position in few months time.  If can’t fulfill current orders then what incentive is there to clear the old backlog when over time many will be cancelled eventually.

 

 

38 minutes ago, SurreyJohn said:


You are forgetting something, the price Skoda charge the dealer is only held for a certain time.   So as example (using round numbers for example, not real prices). Suppose a car has list price of £33k but you got discount and were paying £30k.  And Skoda charging dealer £29k.  So dealer would have made £1k profit.

 

Now let’s assume in 2022 Skoda now want £31k (a price rise of £2k), so now dealer won’t be very keen on selling to you at £30k as now losing on deal, but as prices have risen (and discounts fallen), might be able to sell it to someone else for nearer £33-34k. (As £2k price rise means list price is now £35k)

 

The manufacturer, Skoda, has little incentive to supply a car to a dealer and get paid £29k, when they could build a later one and get paid £31k

 

You will see it is in everyone’s interest (except final customer) to sell to those paying more, because price has gone up, and leave others with old lower price waiting, hoping they eventually cancel.  


Just in case you were thinking doesn’t sound very moral or ethical to dump those waiting ages, they are probably already upset, so why upset a newer customer and have two upset customers instead of one.    
 

So seems to me if you are in the unfortunate group with old lower price, and no sign of building the car, then could still be in same position in few months time.  If can’t fulfill current orders then what incentive is there to clear the old backlog when over time many will be cancelled eventually.

 

 

That’s is exactly what’s happening. My car is build week 15 and if a buyer comes along paying top dollar it will go to that person and I get the next available slot. It’s hard on us and unethical, but simple cost recovery to them. Simply Clever eh?

This is the latest from the dealership.

 

"Builds were taken off by SKODA last year and never replaced. Been sat with no build assigned since. Unfortunately all Kodiaq Sportline in our order bank are in the same position. Unknown ETA at the moment with very little information on when they will be built"

 

I've asked them to escalate it so will see what happens. What's worrying is that they don't seem to be in the slightest bit alarmed that a bunch of orders got removed and have then had no movement for 6 months, like its just totally normal for orders to dissapear into a black hole while newer orders are being fulfilled.

 

I suspect they are in on it and have no faith in a resolution but i can but try.

5 minutes ago, Tarqy said:

This is the latest from the dealership.

 

"Builds were taken off by SKODA last year and never replaced. Been sat with no build assigned since. Unfortunately all Kodiaq Sportline in our order bank are in the same position. Unknown ETA at the moment with very little information on when they will be built"

 

I've asked them to escalate it so will see what happens. What's worrying is that they don't seem to be in the slightest bit alarmed that a bunch of orders got removed and have then had no movement for 6 months, like its just totally normal for orders to dissapear into a black hole while newer orders are being fulfilled.

 

I suspect they are in on it and have no faith in a resolution but i can but try.

 

Definitely sounds like my position!

 

My order is in a lost folder on someone's desktop, while all the new orders are being built...

16 hours ago, Tarqy said:

This is the latest from the dealership.

 

"Builds were taken off by SKODA last year and never replaced. Been sat with no build assigned since. Unfortunately all Kodiaq Sportline in our order bank are in the same position. Unknown ETA at the moment with very little information on when they will be built"

 

I've asked them to escalate it so will see what happens. What's worrying is that they don't seem to be in the slightest bit alarmed that a bunch of orders got removed and have then had no movement for 6 months, like its just totally normal for orders to dissapear into a black hole while newer orders are being fulfilled.

 

I suspect they are in on it and have no faith in a resolution but i can but try.

 

My concern is these orders are now in a black hole, not maliciously, but because there wasn't capacity when they should have been built.

 

Dealers continue to check and get "No build week allocated" from the database, because that's where they're at.

 

But no-one at Skoda has actually realised that these orders are stuck and dealers don't actually have a means of communicating that to them.

30 minutes ago, AntD said:

 

My concern is these orders are now in a black hole, not maliciously, but because there wasn't capacity when they should have been built.

 

Dealers continue to check and get "No build week allocated" from the database, because that's where they're at.

 

But no-one at Skoda has actually realised that these orders are stuck and dealers don't actually have a means of communicating that to them.

 

I've made that suggestion to the dealership and asked them to raise it with the factory to get confirmation that there isn't an issue with the order system.

 

Will see what happens.

17 minutes ago, Tarqy said:

 

I've made that suggestion to the dealership and asked them to raise it with the factory to get confirmation that there isn't an issue with the order system.

 

Will see what happens.

 

I've asked the same, will let you know.

i've asked my dealer to chase also, i want to know why i had a confirmed build week then 3 days before it never happened only to get put back to stage 00 again it just doesnt make sense. Cant help alos but think my dealer is playing this and choosing who he serves as hes miles and miles away.

 

We got what i think is a great price sub 30k for a  sportline so new prices i worry they'll just keep me at the bottom. What makes it worse is VWFS dont want to know and just say if i dont want my current lease car hand it back!

5 minutes ago, AlienAl said:

i've asked my dealer to chase also, i want to know why i had a confirmed build week then 3 days before it never happened only to get put back to stage 00 again it just doesnt make sense. Cant help alos but think my dealer is playing this and choosing who he serves as hes miles and miles away.

 

We got what i think is a great price sub 30k for a  sportline so new prices i worry they'll just keep me at the bottom. What makes it worse is VWFS dont want to know and just say if i dont want my current lease car hand it back!

One of the weaknesses of no central information on order progress is it does leave it up to dealers. You have no way of knowing whether an unscrupulous dealer has simply had your car and given it to another customer. Not saying that’s happened but it does expose the weakness of no online order tracking and no central response either. 
 

Its hard to believe in this day and age that Skoda don’t have online build tracking. I get they are cheaper than BMW or whatever but they aren’t that cheap that you’d imagine such a basic tool isn’t available for a customer. 

Edited by iwb100

12 minutes ago, iwb100 said:

One of the weaknesses of no central information on order progress is it does leave it up to dealers. You have no way of knowing whether an unscrupulous dealer has simply had your car and given it to another customer. Not saying that’s happened but it does expose the weakness of no online order tracking and no central response either. 
 

Its hard to believe in this day and age that Skoda don’t have online build tracking. I get they are cheaper than BMW or whatever but they aren’t that cheap that you’d imagine such a basic tool isn’t available for a customer. 

 

can they do this though? my car is assigned to a sli number, if that car gets built and the delaer sells it to someone else when i check then surely that sli number has closed?

2 minutes ago, AlienAl said:

 

can they do this though? my car is assigned to a sli number, if that car gets built and the delaer sells it to someone else when i check then surely that sli number has closed?

 

Well they can at the moment, as the only people able to check SLI info are the dealers.

20 minutes ago, AlienAl said:

i've asked my dealer to chase also, i want to know why i had a confirmed build week then 3 days before it never happened only to get put back to stage 00 again it just doesnt make sense. Cant help alos but think my dealer is playing this and choosing who he serves as hes miles and miles away.

 

We got what i think is a great price sub 30k for a  sportline so new prices i worry they'll just keep me at the bottom. What makes it worse is VWFS dont want to know and just say if i dont want my current lease car hand it back!

That’s exactly what is going on, more profit in orders placed later after ours. They will never admit it but it is the only possible explanation. They want us to cancel, as the cars are now loss makers!

4 minutes ago, AlienAl said:

 

can they do this though? my car is assigned to a sli number, if that car gets built and the delaer sells it to someone else when i check then surely that sli number has closed?

That’s the point I’m making. They couldn’t do it if you could track it or if Skoda U.K. gave the tracking information. But there is no tracking and Skoda U.K. stopped providing information so it’s entirely up to the dealer.

 

I doubt this happens or if it does it’s rare but you simply can’t know. And I do think a lack of tracking is a very poor state of affairs. Especially for cars that are mostly £30K mark or higher. To have no tracking beyond the dealer is I don’t think very good. Is it like that across the whole VW group does anyone know?

whilst i cant find out if my dealer is giving my build spot away each time, i've checked and my sli number is active adn awaiting a build week 100% so my dealer hasnt sold my car on at least :)

2 minutes ago, AlienAl said:

whilst i cant find out if my dealer is giving my build spot away each time, i've checked and my sli number is active adn awaiting a build week 100% so my dealer hasnt sold my car on at least :)

 

How have you checked?

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