I have a MY21 Kodiaq with the MIB3 Columbus system.  I arrived 25mins early for my 11am appointment this morning so stayed in the car listening to 5live with the engine off.  I'd been listening for a while, glanced at the clock on Columbus and it read 10:35. Thought that must be wrong as my watch said 11:49. I went to alter the clock but of course to do so you have to turn on the ignition. As soon as I turned it on, the clock on the drivers display read 11:49. And then so did the clock on the Columbus!

 

So when I got back from my appointment I tried it again. Seems that whenever you turn off the ignition, even if the Columbus is powered up, the clock display sticks, it just displays the time when you switched  off the ignition. The clock on the drivers display seems to change, but the one on the Columbus doesn't move. I'm wondering if it's a software bug?

 

Is it just my car or does that happen with other peoples cars too? As i say it's a MY21 with MIB3 Columbus.

27 minutes ago, kodiaqsportline said:

Is it just my car or does that happen with other peoples cars too? As i say it's a MY21 with MIB3 Columbus.

 

Oh, that's a pretty funny bug. Pretty sure it didn't happen in the old Kodiaq with MIB2... I'll try it out this afternoon in the new one and see what happens.

It's the same in recent Karoqs, so seems to be an MIB3 'feature'! 

Yup, same here.

4 hours ago, kodiaqsportline said:

I'd been listening for a while, glanced at the clock on Columbus and it read 10:35. Thought that must be wrong as my watch said 11:49.

 

My car was serviced recently, just wondered if it had been a new software upgrade but guess that bug has always been there.

 

BTW, I meant to say my watch read 10:49 !

Yes, it's the same in my car, I thought it was odd when I first noticed it.  Hope you weren't late for your appointment but at least you're now aware of it.

Just tested mine and the clock changes. Turned the engine off and waited and the clock changed and also opened and closed the door and turned the info system on and the clock changed time. 

3 hours ago, Billywizzo said:

Just tested mine and the clock changes. Turned the engine off and waited and the clock changed and also opened and closed the door and turned the info system on and the clock changed time. 

 

You defo have the MIB3 headunit ? ( i.e. you don't have a CD player ). Turning the info system on/off would change the time but the first part - just turning the engine off without opening the door freezes my clock.

 

I also have a Karoq with the MIB2 Columbus ( i.e. it does have a CD player ) and that car works as it should - the clock display changes when the engine is switched off but the door isn't opened.

Edited 20 November, 20214 yr by kodiaqsportline

1 hour ago, kodiaqsportline said:

 

You defo have the MIB3 headunit ? ( i.e. you don't have a CD player ). Turning the info system on/off would change the time but the first part - just turning the engine off without opening the door freezes my clock.

 

I also have a Karoq with the MIB2 Columbus ( i.e. it does have a CD player ) and that car works as it should - the clock display changes when the engine is switched off but the door isn't opened.

Yes definitely an MIB3 head unit, car is a 70 plate. 

I just  turned the engine off and sat there for about 5 mins and the clock was working as it should. 
 

3 hours ago, Billywizzo said:

Yes definitely an MIB3 head unit, car is a 70 plate. 

I just  turned the engine off and sat there for about 5 mins and the clock was working as it should. 
 

 

OK next question ( you're going to be thinking I'm doubting you   Honestly I'm not, just trying to nail down that you have the exact same system )

 

Note: you can have a MIB2 system on a 70 plate car. Cars registed up to around sept 2020 will be the pre-facelift. MIB3 systems were fitted to 70 plate cars, those post sept 2020 - the ones with the latest style steering wheel.

 

If you have a MY21 SE L, then I believe standard headunit is Amundsen - that's 8" one with the two knobs ( one is for volume ).  You'd have needed to upgrade to the Columbus ( 9.2" full touchscreen ) on an SE-L to replicate what myself and others are experiencing.  Is it definitely the 9.2" touchscreen on a MY21 SE-L you have?

Edited 20 November, 20214 yr by kodiaqsportline

All I can say here is I had the same thing happen, very intermittently, on a 2014 Ford  Focus.

16 hours ago, kodiaqsportline said:

 

OK next question ( you're going to be thinking I'm doubting you   Honestly I'm not, just trying to nail down that you have the exact same system )

 

Note: you can have a MIB2 system on a 70 plate car. Cars registed up to around sept 2020 will be the pre-facelift. MIB3 systems were fitted to 70 plate cars, those post sept 2020 - the ones with the latest style steering wheel.

 

If you have a MY21 SE L, then I believe standard headunit is Amundsen - that's 8" one with the two knobs ( one is for volume ).  You'd have needed to upgrade to the Columbus ( 9.2" full touchscreen ) on an SE-L to replicate what myself and others are experiencing.  Is it definitely the 9.2" touchscreen on a MY21 SE-L you have?

I have the columbus system in my car.

I have added a video, is that what you were meaning.

The sound at the end when the clock changes is just my dash cam turning off.

Edited 21 November, 20214 yr by Billywizzo

Really appreciate your reply.  I had to visit dealer for something else today, asked if I could have a look at a used 2021 Kodiaq on their forecourt whilst I was waiting and it's exactly the same as mine, the clock freezes. How weird.

 

Only thing I can think of is software version. Is your's the same as this?

 

 

14 hours ago, kodiaqsportline said:

Really appreciate your reply.  I had to visit dealer for something else today, asked if I could have a look at a used 2021 Kodiaq on their forecourt whilst I was waiting and it's exactly the same as mine, the clock freezes. How weird.

 

Only thing I can think of is software version. Is your's the same as this?

 

 

This is my system

 

2 hours ago, Billywizzo said:

This is my system

 

 

 

Off topic a bit, but I see that you have the latest mapping available i.e. 21.8. Did you get that over the air or did you do a manual update from the Portal ?

The car had a service last month so maybe they updated it, the only OTA updates recently have stated they were for the shop.

This car cannot be manually updated only either in the garage or over the air.

5 hours ago, Billywizzo said:

This is my system

 

 

Now that's very interesting. You have updated software and Nav Db.  My car was serviced a few weeks ago but no updates were carried out.  Think I may have to have a word with my dealer.

 

Many thanks again, appreciated.

3 hours ago, olderman1 said:

Off topic a bit, but I see that you have the latest mapping available i.e. 21.8. Did you get that over the air or did you do a manual update from the Portal ?

 

Mine has 21.9, and software 03something. It did an OTA update about a week or so ago (told me there was an update, I didn't check), but no idea what version it was running before that.

5 hours ago, kodiaqsportline said:

 

Now that's very interesting. You have updated software and Nav Db.  My car was serviced a few weeks ago but no updates were carried out.  Think I may have to have a word with my dealer.

 

Many thanks again, appreciated.

 

Your car should get over the air updates and the mapping updates should arrive twice a year around July and November time. You need to be signed up to Skoda Connect to receive the updates.

There is more to this story though.

5 hours ago, Billywizzo said:

The car had a service last month so maybe they updated it, the only OTA updates recently have stated they were for the shop.

This car cannot be manually updated only either in the garage or over the air.

Thankyou for the reply. I no longer have a Kodiaq, which was a 2018 with MIB2 and I used to update maps from the Portal manually with no bother.

I now have a 2021 Kamiq with MIB3 which should also receive OTA updates. The car was a demo registered in May and I bought it in July and being a demo, nobody had taken proper ownership of it and registered for Skoda Connect, therefore it still has 19.11 mapping.

I didn't realise initially that map updates were done OTA, so I tried the manual method using the Portal, which didn't work. I contacted Skoda UK via the chat line and they told me about OTA, by which time I'd missed the July update. I've since reactivated my Connect membership and had been hoping to get the November update, which hasn't happened yet.

In the interim, there was chat that Skoda would make the manual update available again, possibly this year but no guarantee.

I have since conversed with two members on the Kamiq forum, one in Australia and the other in the UK, who both state that it's possible to manually update the maps and claim they've both done it.

The Portal has been updated since July and does now contain instructions on how to manually update maps on MIB2 Amundsen and Columbus and also MIB3. I have followed these instruction religiously and have also taken advice from the two guys who've done it and I cannot as yet get my maps to update.

As you have the latest up date installed, I have to assume that I should have had mine by now also, but no such luck, so I'm at a loss to know how I'll get an update and I'm certainly not paying a fee next year to keep Connect running as I think it's an absolute waste of money.

The rub for me, is that VW cars that have the Discover Pro system with MIB3 have to update the maps manually via the VW portal, or even via the Skoda Portal as allegedly they're both the same.

 

Rant over and once again, apologies for hijacking the thread, but I find it hard to comprehend that it's so difficult to do something now which was pretty easy with MIB2.

3 hours ago, olderman1 said:

 

Your car should get over the air updates and the mapping updates should arrive twice a year around July and November time. You need to be signed up to Skoda Connect to receive the updates.

There is more to this story though.

 

Thankyou for your reply but if you're going to hijack threads try and get your facts right. You're confusing MIB2 with MIB3. The whole point of over-the-air is it does away with the twice yearly updates, the map is live. But that's maps, SatNav is an application. what's it got to do with the operating system? I think you need to speak with your retailer. I don't have an issue with my maps, they're almost always up-to-date.

 

I think you're totally wrong about having to pay for Skoda Connect to receive updates. You still receive updates whether or not your licence has expired, what you won't recive is over the air live traffic inforamtion - for that you'd have to subscribe to the service each year. Services such as remote monitoring is another application you have to subscribe to, live petrol prices etc. Don't quote me on this but I think MIB3 will continue to receive updates for 10years.

 

Newer systems are inherently more complicated than the system they replace. It's called technology.

 

PS I have Skoda connect, my system prompts me when an update is available, I install the updates. But when your car is serviced, indeed whenever your car goes to the dealership for any work, they're supposed to hook it up to the system which will download any upgrades. Given my car has just been to the garage, it's for the garage to explain why my system software is behind Billywizzo's identical headunit.

Edited 23 November, 20214 yr by kodiaqsportline

9 hours ago, kodiaqsportline said:

 

Thankyou for your reply but if you're going to hijack threads try and get your facts right. You're confusing MIB2 with MIB3. The whole point of over-the-air is it does away with the twice yearly updates, the map is live. But that's maps, SatNav is an application. what's it got to do with the operating system? I think you need to speak with your retailer. I don't have an issue with my maps, they're almost always up-to-date.

 

I think you're totally wrong about having to pay for Skoda Connect to receive updates. You still receive updates whether or not your licence has expired, what you won't recive is over the air live traffic inforamtion - for that you'd have to subscribe to the service each year. Services such as remote monitoring is another application you have to subscribe to, live petrol prices etc. Don't quote me on this but I think MIB3 will continue to receive updates for 10years.

 

Newer systems are inherently more complicated than the system they replace. It's called technology.

 

PS I have Skoda connect, my system prompts me when an update is available, I install the updates. But when your car is serviced, indeed whenever your car goes to the dealership for any work, they're supposed to hook it up to the system which will download any upgrades. Given my car has just been to the garage, it's for the garage to explain why my system software is behind Billywizzo's identical headunit.

 

Quote

if you're going to hijack threads try and get your facts right. You're confusing MIB2 with MIB3.

It wasn't my intention to hijack a thread, but I saw the pic of Billywizzos system which peaked my interest because I've been unable to get my mapping software updated. I assume you've seen the reply I made to Billywizzo above regarding this. I am NOT confusing MIB2 with MIB3, I'm now fully aware that my MIB3 is different to the MIB2 I had in my Kodiaq, although I freely admit that I didn't know the Kamiq had MIB3 when I bought it. (It was a spur of the moment purchase, so I'd done no research)

The supposed facts I've stated were given to me by Skoda UK online chat, my dealer and various members on Briskoda.

My dealer doesn't seem to know much, I think by dint of the fact the staff seem to be forever changing, so they're not up to speed with all the changes that VAG keep making. The online chat people are reading from a script and generally seem incapable of any variation from that.

I'm also fully aware that when looking for info on forums, the wheat has to be sorted from the chaff, but there are often nuggets to gleaned that are useful.

 

I have this morning once again spoken on the Skoda chat line, who are still adamant that mapping updates can only be done OTA in my car and I should speak to my dealer. I did that afterwards and although the young lady I spoke to wasn't completely conversant with how map updates should be done, she made enquiries and rang me back and this is what she said;

In my Kamiq, map updates are only available OTA and for this to work, I had to be logged into Skoda Connect in my car. She reckoned that any update may not be instant as these updates are not constantly available and she didn't know when they are.

In my initial conversation with her, she said there's an SD card in my car. I assured her there isn't, or at least there's no visible slot as I had in my Kodiaq. When she returned and told me about OTA updates, I told her that member here (on the Kamiq forum) had managed to update his maps manually (I've seen a pic of his screen with the update). This is when she told me that not all cars are created equal and some UK models have an embedded SD card which is what can be updated manually, but the Kamiq (in the UK at least) does not.

Now I was aware that the same models in different countries have variations on the MIB3 theme, but I had no idea that was the case in the UK. I then checked back on the statement from the guy on the Kamiq forum and I now notice that he has a Karoq, not a Kamiq, which could explain a lot.

 

So, if I've made any mistakes, it wasn't me getting my facts wrong, it was not having all the facts in my possession and I wrongly assumed that any UK model with the MIB3 system installed would work the same way, which is why I grabbed onto the  fact that Billywizzos car had an update.

I'll stop talking about updates on the Kodiaq forum now, but if I'm to believe what my dealer told me today, I do have to be registered with Skoda Connect for map updates. Whether that applies to your Kodiaq I don't know or care, but it does apply to my car, so my facts were correct.

For what it's worth, OTA map updates are listed as part of the Infotainment Online package... so I guess no updates (OTA, at least) if you don't pay after the first year.

 

 

 

2 minutes ago, Yogi-Bear said:

For what it's worth, OTA map updates are listed as part of the Infotainment Online package... so I guess no updates (OTA, at least) if you don't pay after the first year.

 

 

 

Yes, I believe that's the case, which is why I wanted to get at least one update done because I doubt I'll be paying when mine runs out. Other than map updates, I see little value in Skoda Connect except maybe being able to unlock your car via the phone app if you've left your keys in the car and it's locked itself, although I'm not even sure it's possible to lock yourself out.

I'm hoping Skoda will see sense and once again let us do map updates manually.

36 minutes ago, olderman1 said:

Other than map updates, I see little value in Skoda Connect except maybe being able to unlock your car via the phone app if you've left your keys in the car and it's locked itself

 

You're not the only one... I tend to use CarPlay for everything, so see no point in paying for Connect. I just wish you could display maps from CarPlay (not just directions) on the virtual cockpit. And no, I don't believe it's possible for the car to lock itself with a key inside - the only scenario I know of when the car locks itself is if you unlock it, but then don't open a door. For the key to get inside, you'd have to open a door, at which point it doesn't lock itself even if you shut the door again.