Does anyone know how to update maps on the infotainment system? Also why isn’t the shop showing on the menu.? I subscribed to the data service and Skoda connect but none of the apps work, traffication etc. is it a scam?

You can't update maps on your own. You will get an OTA (over the air) update when it's available.

Which is why I'll be using Waze or Google Maps, as VW Maps tend to be out of date by the time they get issued. 

The maps are updated OTA on vehicles with an online services module (I believe this is all UK models)

 

For cars without online services and a valid SWaP code,

 

You can download the maps on the Skoda website, copy to USB and leave in the car for a couple of days. It'll update as & when you use the car

Edited 3 April, 20224 yr by East_Yorkshire_Retrofits

Interesting. 🧐

As with most in built sat navs, it’s fairly useless compared to the major apps that run on your phone and can be displayed on Apple CarPlay or Android Auto. I simply wouldn’t bother with it - I don’t. 
 I have seen some reviews of smaller cars that aren’t being fitted with sat navs as most people use their phones on the car screen. I reckon inbuilt navs are still installed as a selling point or because everyone else includes them or the bigger cars might get sold to older people who aren’t as phone savvy. 

This is for Seat/Cupra but the same will apply to Skoda 

 

Technical background 

• In the new generation of radio and navigation systems (third generation), the mapping/maps are installed in the radio unit itself (an SD card is no longer necessary) with a base version. This version can be checked at the following path: − Menu -->Settings --> System information (see Figure 1). Figure 1: Example of the radio and navigation system screen.

 

• The mapping/maps update is no longer implemented via download onto an SD card as in the case of the previous generation of radio and navigation systems.

• There are two processes for implementing this update, depending on the vehicle equipment. 1 - If the vehicle features PR EL5. It must also meet the following requirements:

• They must be registered as the main user of the vehicle and be connected to the server. They must have privacy mode selected in “share location” (top right of the screen). − They must have the “Online map download” service (active licences). This service can be viewed at the following path: − Menu -->Users -->Settings --> Privacy and services 

• If these requirements are met, the mapping/maps will be updated automatically when new versions exist and the vehicle is connected/running for a certain amount of time (1 to 2 hours). This process is transparent for the customer (there are no alerts or notifications). However, they can always check the current version by following the process indicated above.

• For increased optimisation, the mapping/maps update will be implemented by zone, i.e. the system uses the GPS location to detect the zone/country the customer is driving in and thus updates those areas. This means that each time the mapping/maps is updated, it does not update it globally, only the zone/country they are in at the time is updated. 2 - If the vehicle does not feature PR EL5 or the “Online map download” service license is not active:

• The mapping can be found on the official SEAT and CUPRA website. The steps outlined on the website for updating the navigator mapping/maps must be followed.

So would I be correct in thinking that if the car only downloads the locales, if you drive to say France, Germany etc, it will download it en route when you input the destination and then automatically update the clock and headlights so they're set correctly for driving on the right?

my sat nav on a july 22 vrs is a pile of rubbish,i tried on a 35 mile run that i drive 2/3 times a week and it tried to take me on a tour around the county.today i was going on  15 trip and low and behold iot tried to take me down a track that never has been a road.