Hi all,

Under my rubber mat in the passenger footwell is condensation, I thought that water stayed there after I washed my mats but I checked it tonight and my hand was wet and I haven't washed my mats for more than a week. I always try to dry my mats before I put them back into the car so to have dampness there was unexpected. Today was a bit chilly and car's windows all were misty due to condensation so I checked under the mat and the hand was slightly wet.

Does any body came across this before? I plan to call Skoda tomorrow but would be good to have some information before hand so i know what to talk to them about.

Thanks in advance everyone.

I'm a Skoda newby, however from general car experience:-

 

• The external trough just in from of the windscreen is designed to drain water away externally,  however if the drains get blocked water can back up and start draining into the cabin.
• Leak from connection to the rear washer (maybe that was just a Ford thing...)
• Leak from the cabin heater element

I've also seen  a leak through a badly repaired door that ended up dribbling water into the footwell. 

 

Good luck.

As above,  leaves in the wiper trough I park near a hazel shrub and have to clear leaves out before every run.

PS

I even had a squirrel stocking up nuts in the trough once.

Thanks gents, I am paranoid about water ingress and I always clear my wiper trough on all the cars I have had, BMW was know for this as well, since then it is a habit to clean it.

I found an old (2 years old) thread about this - a lot of people having the same issue and the problem is that the cause is different, it can be sunroof, badly glued windscreen, passenger side external mirror seal etc! 

I hope my dealer knows what it is! Will keep you updated, at the moment I am very disappointed!

Your car is 2019?  Depends when it was manufactured, ours was latter half of 2019, but there was a recall notice when it went for it's service last year. The recall was to do with the sunroof - to check the drain plugs. My car already had the updated plugs fitted so wasn't an issue.

 

If your car has been serviced by a main dealer within the past year then assuming they've done their job correctly, the sunroof drain plugs shouldn't be the cause.

Edited 3 November, 20223 yr by kodiaqsportline

7 hours ago, kodiaqsportline said:

Your car is 2019?  Depends when it was manufactured, ours was latter half of 2019, but there was a recall notice when it went for it's service last year. The recall was to do with the sunroof - to check the drain plugs. My car already had the updated plugs fitted so wasn't an issue.

 

If your car has been serviced by a main dealer within the past year then assuming they've done their job correctly, the sunroof drain plugs shouldn't be the cause.

Hi, my car is 69 plate, I think it was registered in end of September 2019, so does it mean it was manufactured first half of 2019? 

I bought it from main dealer in Glasgow Henrys Skoda and I can not tell if the sunroof drain plugs were changed. I will ask them today.

Thanks for the input, lets see how it goes!

Be sure you get your terminology correct. Sunroofs do not have drain plugs, if they did they wouldn't drain. It's the sunroof drains that get blocked.

 

Best not confuse the service reception people unnecessarily.

 

tom

1 minute ago, Sanqhar said:

Be sure you get your terminology correct. Sunroofs do not have drain plugs, if they did they wouldn't drain. It's the sunroof drains that get blocked.

 

Best not confuse the service reception people unnecessarily.

 

tom

 

Don't shoot the messenger. Best put your point to my Skoda dealer because that's what they called it.

 

Can you explain how the drains got blocked and what's the solution VW Group have put in place to overcome the problem?

 

If we're going to be pedantic then it was described to me that the older plug / filter / valve / strainer / bleed / outlet / trap whatever on the end of the tube that caused the drains to clog, the newer design doesn't.

 

 

I went to Skoda, the guy from service dep removed the front passenger winter mat checked the dampness, touched the carpet, checked door seals and found nothing.

We booked the car for coming Tuesday for further inspection, he said it might take a couple of days to find a leak, Skoda Glasgow is willing to contribute only 4 hours for this, after that they will be contacting Skoda UK to see if they will own the problem as my car is only 5 weeks out of warranty. He confirmed that Extended warranty does not cover if it is a seal, which brings the question - if it is a windscreen seal then it was badly manufactured as it is supposed to be sealed for life of the car so it is not my fault, right?

If it is blocked sunroof drains, then how is it my fault if it is a bad design? 

We will see what causes the leak and start from there.

56 minutes ago, Vlady said:

I went to Skoda, the guy from service dep removed the front passenger winter mat checked the dampness, touched the carpet, checked door seals and found nothing.

We booked the car for coming Tuesday for further inspection, he said it might take a couple of days to find a leak, Skoda Glasgow is willing to contribute only 4 hours for this, after that they will be contacting Skoda UK to see if they will own the problem as my car is only 5 weeks out of warranty. He confirmed that Extended warranty does not cover if it is a seal, which brings the question - if it is a windscreen seal then it was badly manufactured as it is supposed to be sealed for life of the car so it is not my fault, right?

If it is blocked sunroof drains, then how is it my fault if it is a bad design? 

We will see what causes the leak and start from there.

I had a Seat Ateca that was always misting up on the passenger front window, i cant remember now if i felt the carpet to see if it was wet or not but i did have a look at my pollen filter and it was wet through so i assume water was getting in through the bulkhead air intake somehow . Isn't this dampness / misting up thin a common problem across the whole of the V W motor group ?

15 hours ago, JEFF-the-Bowman said:

I had a Seat Ateca that was always misting up on the passenger front window, i cant remember now if i felt the carpet to see if it was wet or not but i did have a look at my pollen filter and it was wet through so i assume water was getting in through the bulkhead air intake somehow . Isn't this dampness / misting up thin a common problem across the whole of the V W motor group ?

I would say all cars are misty inside during cold or wet morning, but some of them are more so. A while back I had a Passat which was parked for a week, when I came back to it the car had a layer of ice inside on the windscreen, it was cold in Edinburgh that time with temp dropping to -5-7C but still it was not supposed to happen but because car was too damp inside its just all turned to ice. I still do not know if the car had a leak, well, it had couple other issues too so it had to be gone.

 

On 04/11/2022 at 14:50, Vlady said:

I went to Skoda, the guy from service dep removed the front passenger winter mat checked the dampness, touched the carpet, checked door seals and found nothing.

We booked the car for coming Tuesday for further inspection, he said it might take a couple of days to find a leak, Skoda Glasgow is willing to contribute only 4 hours for this, after that they will be contacting Skoda UK to see if they will own the problem as my car is only 5 weeks out of warranty. He confirmed that Extended warranty does not cover if it is a seal, which brings the question - if it is a windscreen seal then it was badly manufactured as it is supposed to be sealed for life of the car so it is not my fault, right?

If it is blocked sunroof drains, then how is it my fault if it is a bad design? 

We will see what causes the leak and start from there.

 

If I were in your position?

 

Given the amount of rain we've had over the past days, I'd have expected the carpets to be wet when they looked at your car.  Is your car garaged? Leave the car outside until you next visit the dealership. Monday's weather is looking particularly lovely in Central Scotland for detecting leaks

 

Given they can't find evidence of a leak then what the garage has said about allocating 4hr is reasonable.

 

Car is only 5wks out of warranty and extended warranty doesn't cover perishible parts?   First of all they would need to find at least evidence of a leak but if something is found then I'd fully expect Skoda to take over the costs.   But...   Elsewhere you say the car was only purchased in June? You've only had it for 5mths?  If Skoda take over the issue all well and good but if they don't then I'd be having a quiet word with their dealer principal about your statutory rights. Put it to them the problem was present at the time you purchased the car. At only 5mths old it's up to them to prove otherwise, not you.

 

If Windscreen? Same as above - that's their problem not yours. Perhaps it's not the original windscreen / the replacement wasn't fitted properly.

 

Drains? As per my previous post, that's covered by a recall. My experience of Henrys service dept is good, When mentioning a leak,  I'd have thought that would be their prime suspect but it's worth asking them all the same. They should already be aware of the recall depending on VIN number.

 

 

Edited 5 November, 20223 yr by kodiaqsportline

Many thanks @kodiaqsportline, decent advices and a good background to have in any scenario this might go. I also hope they know what to check and where to start to find a leak and I only pray it is only one location.

The car is always parked outside and it is going to be pretty wet for the next couple of days, it will keep the carpet wet but least likely to show the path water takes and the garage will need to perform their own testing. 

Yesterday I removed my winter mat so the carpet can "breath" and placed the newspaper over, the thing is - the wetness is only close to passenger seat and closer to transmission tunnel, it is not like the whole passenger footwell is soaking wet, well, not yet at least as it might be just a beginning of the end.

I have no idea what the cause they might find but I hope they will so we can sort it once and for all.

I hope their service dept is good. They booked a courtesy car for me (Kamiq I think, 1.0ltr Manual) but never mentioned if I have to pay for it or it will be taken care for dealer so when I come on Tuesday they might try to take some money of me, for insurance as minimum.

In any case, I really do not see how it can be my fault that the car is leaking.

 

Dropped the car off at the dealer, got Superb instead, 2.0TDI DSG. Nice car, long wheel base makes the difference to ride comfort, I noticed that I generally can go quicker (at least 10mph) over speedbumps on Superb than I would do in Karoq, weird as Karoq is a SUV and should handle potholes, speed bumps better. You can feel Superb has much lower CoG the way it handles. The wheels are the same size, 18 inch. The Superb is quieter too and space at the back is limo like!

This Superb has fantastic DSG, is it DQ250? Works very well, very smooth too, not as good as CVT but compared to my Karoq it is day and night.

Not sure anyone is interested in the above but here it is a small summary from me.

Dealer doesn't know what caused the leak so they will be investigating it for the next few days.

I pulled the carpet back and the foam padding. Dried it all out. 
poured water on windscreen and it emptied fine down the drain plugs.

but when a/c is switched on the water slowly starts to come back.

So next move will be to check the a/c breather pipe . The water seems to trickle down up behind the bonnet release catch. Has anyone done this before ? Is so how and where is it about ?

thanks  

Edited 12 November, 20223 yr by sniperkona

13 hours ago, sniperkona said:

I pulled the carpet back and the foam padding. Dried it all out. 
poured water on windscreen and it emptied fine down the drain plugs.

but when a/c is switched on the water slowly starts to come back.

So next move will be to check the a/c breather pipe . The water seems to trickle down up behind the bonnet release catch. Has anyone done this before ? Is so how and where is it about ?

thanks  

Hi, looks like you are doing your own investigation of water ingress, well done as I didn't risk it and took it to dealer.

They found a leak and this is the one I never expected - the leak was from rear door speaker! They removed the interior and did water test and the water was passing there! They fixed and at the moment the car is dry (tanks God) but I haven't used the air-con yet and I need to do that, it might be the issue also.

I hope you can sort yours! Please report on your findings.

Regards

On 12/11/2022 at 15:28, Vlady said:

They found a leak and this is the one I never expected - the leak was from rear door speaker!

 

That's certainly a new one on me. If the car had been manufactured properly then I can't think why the leak should show up now. I'd have thought it's always been there.

 

There's another possibility. It's unlikely but wonder if the previous owner installed aftermarket speakers and then re-installed the old ones when selling the car.

 

Anyway, hopefully that's it sorted. 

8 minutes ago, kodiaqsportline said:

 

That's certainly a new one on me. If the car had been manufactured properly then I can't think why the leak should show up now. I'd have thought it's always been there.

 

There's another possibility. It's unlikely but wonder if the previous owner installed aftermarket speakers and then re-installed the old ones when selling the car.

 

Anyway, hopefully that's it sorted. 

Could be the case @kodiaqsportline, I can't explain it either, may be it was always wet but because I bought the car during warmer period it was not that visible. 

I will need to turn on air-con today on a way home, I very much hope that it won't be leaking as per @sniperkona situation above!

I had my air con on today going home from work and I checked the winter mat underneath and it was sweaty (exactly the same as it was before)  again! A phone call tomorrow to dealer to discuss, crap! Grrr!

Hi all,

 

Reviving this thread as I think it might be related to the issue discussed in this thread.

My air conditioner in Karoq stopped working, just blows a warm air, not sure if the leakage last year is the cause of it as I tried not to use it since but it was very warm weekend and I switched it on and was unpleasantly surprised to find out there is no cool air.

Will any body have an idea what might be wrong? I mean, if it needs re-gas then there might be a leak somewhere, is that expensive to identify? I booked the car to Skoda garage on 6th of October but would be good to know what could be wrong.

The engine revs change when you press the Air Con button so compressor or the pump does kick in.

Any advice is welcome.

Many thanks

Lack of gas due to a leak is the most likely cause in my book, however a re-gas is a waste of time without getting the leak fixed first.  If it isn't obvious under the bonnet using UV active dye inserted into the system, it could be the heat exchanger matrix behind the dash leaking.  Hope for something relatively simple!

1 minute ago, Dappernut said:

Lack of gas due to a leak is the most likely cause in my book, however a re-gas is a waste of time without getting the leak fixed first.  If it isn't obvious under the bonnet using UV active dye inserted into the system, it could be the heat exchanger matrix behind the dash leaking.  Hope for something relatively simple!

Hi, thanks for a reply, I do hope this is something simple.

I phoned one of the local garages near my work and they want £100 for re-gas and £10 for each 100gr of gas, so roughly £150 and they can't say what the problem is, only if it is a large leak then they will be able to tell, if it doesn't work after re-gas then they will need more time to investigate.

To me, it is £150 wasted! Unless it is a normal practise in UK.

The car is still under 2 year additional warranty (has been during purchsing) I hope the warranty covers it. I will ask for t&c tomorrow from my dealer.

On 14/11/2022 at 19:21, Vlady said:

I had my air con on today going home from work and I checked the winter mat underneath and it was sweaty (exactly the same as it was before)  again! A phone call tomorrow to dealer to discuss, crap! Grrr!

 

I know it was 10 months ago but did you call them? What did they say?

 

I'd be returning the car to the dealer who fixed the supposed rear speaker problem. Who am I to say the rear speaker didn't have a leak, but I find it extraordinary that would cause the passenger footwell to be damp.

 

It's very rare for someone to have a unique issues. Never heard of a leak around a speaker before so I'd take an educated guess and say that was never the source of the damp footwell.

8 hours ago, kodiaqsportline said:

 

I know it was 10 months ago but did you call them? What did they say?

 

I'd be returning the car to the dealer who fixed the supposed rear speaker problem. Who am I to say the rear speaker didn't have a leak, but I find it extraordinary that would cause the passenger footwell to be damp.

 

It's very rare for someone to have a unique issues. Never heard of a leak around a speaker before so I'd take an educated guess and say that was never the source of the damp footwell.

I agree with you, I never believed it was a source of the leak. I always knew it was something to do with air conditioning and this was the reason I haven't used it especially when it was wet outside. 

I have an appointment in October, hopefully they will find the issue.

I will have a chat with them, will remind them how it started.

Skoda is a decent car but all these niggles just leave a sour taste of ownership!