On 08/07/2024 at 13:54, pinkpanther said:

 

The ride is also considerably more comfortable on the Octavia, which I suspect is probably as a consequence of the 16" alloys and 60 section tyres, as compared to the (relatively) low profile and in my view over-sized 18" items on the Karoq. 

 

We had a Tiguan before and had a winter wheel and tyre set with 16" 65% profile tyres and it was like driving on a cloud!   Karoq is bad enough - daughter's new SEL Kamiq is on 45% tyres on 18" wheels.  Seems ridiculous for the sort of car it is.

Not sure about your model but there are several bulletins on the Octavia. Transport blocks damaged shocker dust covers, dust covers need modifying, suspension arm bushes need lubrication etc.

2 hours ago, Blue8793841 said:

Not sure about your model but there are several bulletins on the Octavia. Transport blocks damaged shocker dust covers, dust covers need modifying, suspension arm bushes need lubrication etc.

My local main dealer has looked at the car multiple times, so I can only assume there a no outstanding recalls

It is not a recall. It's a service bulletin/tpi etc. So unless the tech looks at any known fixes/problems they may have missed it.

Same - mine has been looked at twice now.  First time they did the greasing of bushes thing, which did seem to soften the noise a little.  Last time they said the grease was still there.

 

It's the randomness of it that is so frustrating - it does seem more obvious with more people in the car, but I've driven it a bit on my own lately and it'll be fine driving somewhere then rattle like mad coming home.  There's on particular junction near home where you drive in to it at a reasonable speed off the main road and turn a bit tighter than 90 degrees while braking as there are usually parked cars in the side road and you might have to stop if there's a car coming the other way.  I can do it once and it'll rattle insanely as if the car is going to fall apart, then repeat it and there's nothing at all.

Steering motor is also not uncommon on them. Note for greasing the shaft and bump stop on shocks with silicone grease too.

On 15/07/2024 at 19:40, Blue8793841 said:

Steering motor is also not uncommon on them. Note for greasing the shaft and bump stop on shocks with silicone grease too.

Mine had a new steering motor very shortly after collecting it. 

 

Whilst I wasn't aware of a problem the dealership picked it up as faulty whilst investigating the noise from the front suspension. 

 

The tech also mentioned previous factory guidance was to replace top mounts in response to the noise I'd noted, but this was changed to a direction to apply grease instead. 

 

On 10/07/2024 at 20:55, Rory said:

 

We had a Tiguan before and had a winter wheel and tyre set with 16" 65% profile tyres and it was like driving on a cloud!   Karoq is bad enough - daughter's new SEL Kamiq is on 45% tyres on 18" wheels.  Seems ridiculous for the sort of car it is.

I ran a previous Yeti on 16" Steel rims and winter tyres and it rode superbly and would happily switch to 16" wheels and tyres with a decent sidewall, compared to the 18's on my current Karoq 👍

Ours has been back at the dealer for three days.

 

They just called to say they took it out with 5 people in it and the noise was very apparent but they really struggled to pin it down.

 

On “advice from Skoda” they decided it was the shocks knocking so apparently (but I’d be amazed if this is true) disassembled them and… applied some “special” grease.  They’ve assured me it’s fixed now.   I can’t go for the car today so will have to wait & see.

Edited 9 August, 20241 yr by Rory

I picked the car up this morning.  They told me they'd done 10 miles in it so are sure it's OK - car has done 30 miles in their care.

 

They showed me a drawing which detailed the work (it looked like it was a TSB type of document, so it's obviously a recognised thing) and they have to grease around what looks like a nylon guide at the top of the piston that the piston rod goes through - apologies if this doesn't quite make sense, I thought they'd included the drawing in the docs folder but they didn't.  They said under load the rod twists and creaks in this bush - I have said it's more of a chattering than a knock so this sounds feasible.

 

It was fine on the drive home, including during the turn in to our village where it generally does it, although I was on my own.  The acid test will be to try it with  few people in.

 

Now if  I can just get them to fix the noisy a/c!

 

Edited 10 August, 20241 yr by Rory

On 08/07/2024 at 13:54, pinkpanther said:

Early indications are replacing both front top mounts has resolved the issue with excessive noise. 

 

I also recently took ownership of a 2021 Octavia Estate 1.5 TSi manual and noticed none of the driveability issues (ease of stalling) evident with my 2023 manual 1.5 TSi Karoq. 

 

The ride is also considerably more comfortable on the Octavia, which I suspect is probably as a consequence of the 16" alloys and 60 section tyres, as compared to the (relatively) low profile and in my view over-sized 18" items on the Karoq. 

Despite previous application of grease and subsequent replacement of both top mounts the noise has recurred! 

 

Currently considering the next step. 

So the noise was cured and came back after a while?

3 hours ago, Blue8793841 said:

So the noise was cured and came back after a while?

Yes

ALLDATA Vehicle Information(25).PDFALLDATA Vehicle Information(18).PDFALLDATA Vehicle Information(17).PDFALLDATA Vehicle Information(16).PDFALLDATA Vehicle Information(14).PDF

Have they been through all of these?

Looking back through documentation it had a new steering motor, followed by application of lubrication (TPI repair 2062129/5) and then most recently replacement of both front top mounts. 

 

The noise dissappeared following initial lubrication and then top mount replacement, but returned a short while thereafter. 

 

I plan to raise the return of the noise with the supplying dealer and will report back once I have an update👍

 

2 hours ago, Blue8793841 said:

Have they been through all of these?

 

The first picture in your file no17 is the one the dealer showed me.

18 hours ago, Blue8793841 said:

ALLDATA Vehicle Information(25).PDF 128.73 kB · 10 downloads ALLDATA Vehicle Information(18).PDF 167.68 kB · 8 downloads ALLDATA Vehicle Information(17).PDF 235.4 kB · 15 downloads ALLDATA Vehicle Information(16).PDF 332.65 kB · 7 downloads ALLDATA Vehicle Information(14).PDF 193.34 kB · 7 downloads

Have they been through all of these?

It's fair to say the Karoq has it's fair share of issues and 'fixes'! 

 

Have to say I'm dissapointed a mature platform such as the Karoq continues to suffer with these issues. 

 

Ours was a factory order, delivered March 2023. 

Just to confirm that I had same thing with my Karoq and I told to mechanic to check what you guys wrote here. He already knew about this issue. I think he did greasing of what's shown on above pdf nbm 17 and sound is gone! He also said that is not something that will do any damage to the car, just not nice to hear. I also asked about pretty long intervals between changing oil, and he asked if my plan is to change car after short time or keep it longer. I said I want it for longer and he said that I must change interval to 15k (km), that this long life is a scam and not good for engine. 

1 hour ago, AutoManual said:

 that this long life is a scam and not good for engine. 

 I was on the VW forum for 11 years prior to getting a Karoq and the advice was to do oil changes annually irrespective of mileage. The variable of long life interval reduces service costs and looks good for companies who run cars for 3 years or less and the next owner picks up the problems.

Yes, it is 15k or one year. Some even say 6 months if you drive a lot

Edited 25 August, 20241 yr by AutoManual

Depending on the miles I do I usually change mine 2x per year, can't do any harm. Before the bad weather and then 6 months later. Turbos used to last forever and now they fail all the time, not just the engine relying on the oil.

16 hours ago, AutoManual said:

Just to confirm that I had same thing with my Karoq and I told to mechanic to check what you guys wrote here. He already knew about this issue. I think he did greasing of what's shown on above pdf nbm 17 and sound is gone! He also said that is not something that will do any damage to the car, just not nice to hear. I also asked about pretty long intervals between changing oil, and he asked if my plan is to change car after short time or keep it longer. I said I want it for longer and he said that I must change interval to 15k (km), that this long life is a scam and not good for engine. 

 

It's quite weird driving ours now and it not making the noise!   Odd how some Karoqs do it and some don't.  Ours was 16mths old when we bought it and had only done 4K, and we've only done another 4K in a year so I wonder if it's lack of use?  On one visit the dealer gave us an identical courtesy car with 13K on it and that didn't make the same noise even in places where ours always did it.

Mine was 11 months old and with 26000 (km) 

Previous owner said he never heard that sound, and his wife said she did, but from time to time. It depends on how many people are in the car. And I live on top of the hill, so my start is few heavy downhills with few 90 degree turns, so sound was on straight away. If solution is few drops of some grease from time to time, that's fine with me. Covid time cars folks, I believe that could be part of the problem with some cars. 

19 hours ago, AutoManual said:

Just to confirm that I had same thing with my Karoq and I told to mechanic to check what you guys wrote here. He already knew about this issue. I think he did greasing of what's shown on above pdf nbm 17 and sound is gone! He also said that is not something that will do any damage to the car, just not nice to hear. I also asked about pretty long intervals between changing oil, and he asked if my plan is to change car after short time or keep it longer. I said I want it for longer and he said that I must change interval to 15k (km), that this long life is a scam and not good for engine. 

I hope the 'fix' lasts longer than it did for our car. From memory the noise recurred several weeks after the application of the grease. 

17 hours ago, thamestrader said:

 I was on the VW forum for 11 years prior to getting a Karoq and the advice was to do oil changes annually irrespective of mileage. The variable of long life interval reduces service costs and looks good for companies who run cars for 3 years or less and the next owner picks up the problems.

It may seem like overkill but I've had our Karoq serviced as per long life schedule by the local / supplying main dealer, but then have an interim oil and filter change by an excellent (localish) VAG specialist. 

 

Currently at 26k miles so effectively 2 oil changes thus far at a considerable difference in cost to say identical (OEM) parts were used on each occasion.