Hi I’ve approached several Skoda dealers about purchasing a new Skoda Octavia all they seem to want to do is sell me a used one which is driving me nuts.Asked about a new one they said earliest June next year is this true !!!

 

I was told 10 months !!!!!

57 minutes ago, Warfield said:

I was told 10 months !!!!!

 

Right? Then that's the waiting time.

Yep June next year because they are not building diesels at the moment what’s the point advertising if you can’t deliver

But they can deliver, just not until next year. Supply and demand.

5 hours ago, Warfield said:

Yep June next year because they are not building diesels at the moment what’s the point advertising if you can’t deliver

 

According to the Skoda website, right at this moment there are 99 new diesel SE-L estates available in the UK network or 128 new diesel hatches.

 

So in answer to the question does Skoda want to sell new cars, it would appear so. Why not have a look at cars available for immediate delivery?

Edited 10 August, 20232 yr by kodiaqsportline

It's not unique to skoda, most manufacturers seem to be 9 months to a year at the moment. 

VW UP is 3 to 4 months on a factory order to delivery. 

( I hope 😂 )

 

Thanks. AG Falco

 

I am in the process of ordering a new Scala and sense I am being fed a lot of false expectations on timescale. If this turns out to be so, then they loose my business. I respect honesty not BS.

I’ve been waiting to my new Karoq sport line since October 2023.

BS is their business model.   They hired in professionals and get whoever has time and a laptop. 

Ootohere, do you know if that TTEC answers any general calls to their dealerships if someone at the dealer doesn’t answer within a certain time ?

Sorry no idea but that does seem like something that they might introduce within some dealership groups.  As it is a lack of knowledge of the products which is VW Group cars when it is Customer Services dealing with an enquiry takes some doing. 

Edited 26 July, 20241 yr by Ootohere

Last few times I have phoned dealer I suspect it was a call centre. Person answering is different every time, they cannot answer any questions about anything and always arrange for relevant department to call back. 

On 26/07/2024 at 15:24, Ootohere said:

Sorry no idea but that does seem like something that they might introduce within some dealership groups.  As it is a lack of knowledge of the products which is VW Group cars when it is Customer Services dealing with an enquiry takes some doing. 

Not only VW Group unfortunately.