Hello Forum,

 

I am a loyal Skoda Customer and have owned 3 Skoda Octavia L&K's which I love, but I am currently experiencing issues with my current vehicle.

It is a Skoda Octavia 2.0 TSI 190 L&K Automatic registered end April 2019 (ie 5 years and 5 months old) and had only completed 32500 miles when the following problems occurred.

At the end of July I discovered a coolant leak which the main dealer confirmed and estimated at £1292 to fix ! (replacement water pump and thermostat housing).

In August whilst traveling to Gloucester, after about 180 miles I then had an automatic gearbox warning and the car went into emergency mode and only operated in the even gears.

In Gloucester the next day the gearbox operated normally and for the rest of the week.

However, on travelling home again after about 180 miles, the same thing happened.

I then contacted the dealer who unsurprisingly confirmed the Coolant Leak and also a fault in the Mechatronics unit both of which I know are very common and very well documented issues.

I expressed my immediate concern with the dealer as the car, whilst out of warranty, had only covered a very low mileage which I consider is totally unacceptable for these faults to occur.

After a face to face meeting with the dealer they said they would contact Skoda however, after many follow up emails they have have now said that Skoda will not carry out any 'goodwill' repairs.

They also said that they may possibly offer discounted repairs but as yet after many emails I have still yet to hear from them.

Meanwhile, using the car locally (and up to 100 mile trips) the gearbox has operated normally but I am concerned that this may happen again on a long journey.

 

Has anyone on the forum experienced similar coolant and gearbox issues and escalated/progressed these further to a satifactory conclusion as I am extremely disappointed in the outcome at such a low mileage.

 

Regards,

CJL   

I think you are totally out of luck with the issue with the DSG & its MCU issue. 

There are plenty DQ381,s going faulty in the UK in warranty, and ones out of warranty as there are around the world.

VW Group / Skoda are certainly not doing anything for any out of warranty. 

 

Same with the coolant issue sadly.