Thought this may be of interest to people  - I have a Karoq which is due an immediate service but I am due to buy another new Karoq in 3-4 months time. I asked one local skoda dealer if I commenced the all in one plan on a monthly basis, then immediately booked a service but disposed of the car in 3-4 months time what would happen - I was advised that I would have to pay the balance of any service cost after the 3-4 instalments were paid (perfectly fair) but other than that I would benefit from all the other add ons (apart from any warranty claim in the first 30 days) so I took the plan out as they were prepared to confirm that via email - this goes to show that paying monthly is the best option for this plan. Where it gets more interesting though was that I had already contacted two other localish skoda dealers who both said cancellation was not permitted. Frustrated at the inconsistency of advice given, I contacted skoda financial services who administer the plan who confirmed that when paying monthly, cancellation part way through is permitted subject to any service balance being paid if applicable. I advised they should circulate this advice to their dealers as some are not advising customers of this and potentially losing business as a result of this 

What was done with the immediate service you needed and how much was it going to cost?     3 years old, was it an oil and inspection service with extended scope.  Did it get brake fluid changed as the only extra? 

Edited 31 October, 20241 yr by Ootohere

2 hours ago, Ootohere said:

What was done with the immediate service you needed and how much was it going to cost?     3 years old, was it an oil and inspection service with extended scope.  Did it get brake fluid changed as the only extra? 

service is next week - infotainment said oil service due but I have booked oil and inspection service but I think they would have done the extended scope if required - brake fluid change is extra but I am not keeping it long term so just wanted the routine service done - cost is £200 odd (prob nearer £300) but I will pay any shortfall once the plan is terminated - getting the plan also covers me in terms of breakdown, warranty etc until it is traded in

    

All the best with that then.    Do you own the car or is this on some contract and the car needs serviced to the manufacturers Guidelines, recommendations, specification or schedule,?   Was the pollen filter replaced at year 2? 

 

A MOT 1 month early of the 3 years is sensible and picking up with a service and the MOT anything that might be a Warranty claim item while in the Manufacturers warranty period.

Be sure a Service includes them logging the Body Inspection, that is for the sake of any warranty claim for corrosion with future keepers.

Actually often not done, but should be because it is Skoda UK that says no record of being done, yet they know who do not do them. 

 

 

Edited 1 November, 20241 yr by Ootohere

2 hours ago, Ootohere said:

All the best with that then.    Do you own the car or is this on some contract and the car needs serviced to the manufacturers Guidelines, recommendations, specification or schedule,?   Was the pollen filter replaced at year 2? 

 

A MOT 1 month early of the 3 years is sensible and picking up with a service and the MOT anything that might be a Warranty claim item while in the Manufacturers warranty period.

Be sure a Service includes them logging the Body Inspection, that is for the sake of any warranty claim for corrosion with future keepers.

Actually often not done, but should be because it is Skoda UK that says no record of being done, yet they know who do not do them. 

 

 

It is on PCP but trading in fairly shortly. Already had first MOT and is on flexible  servicing - sure pollen filter was done at year 2 and had new brake pads all round a few months back.

As there seems to be some confusion as to what’s included and what’s not, I have found this which seems quite comprehensive and easy to understand - hopefully it is still correct/up to date