Hi, as in the title this message started popping up on the dashboard at start up, before I call Skoda has anyone had the same issue and how was it resolved ( car is out of warranty) or is it a legal issue that Skoda must rectify at no cost.

Regards

Martin.

What year and trim/engine Martin? Is it still in warranty?

When I first picked up my car it was with a rubbish version of MIB3 software (v276) and amongst the MIB being rubbish I also used to get Emergency Call button going inactive and a message.

Odd trick was to press the button and when it barked a call was being made, you press the button again to cancel the call as it had reset itself.

Skoda kept talking about having the car pretty much the whole day for an update so left them to it. Have recently potentially concluded it wasn't the MIB update that took the time to update and the issue with the Emergency Call button.

More recent software updates have taken 10-15 mins at home. But if you research the OCU (Onboard Connectivity Unit) I've found reports of that potentially taking a lot longer. So my suspicion is the OCU may have packed up and needs either a revised firmware or replacement.

That was one of the errors that used to pop up on mine in the first few months of owning it from new (21 plate, SE L DSG) and was sorted at the first service (the initial X miles thing) done at a dealership.

I did tell them about the faults and they knew about them being common and there being a software update to rectify it. Update was done at the service and that message has never been seen again.

There have been loads of OTA updates since, so I couldn't tell you what version that would have been, but if you know the dealership has never done an update then there's your likely answer.

I understand there is a distinction between updates as well, ie at the dealership you get major updates to fix errors, whereas OTA tends to be pap like adding something to the in-car shop that nobody uses.

Common VAG issue. Sometimes requires a replacement module to rectify.

Well known fault.

I’d call the dealer and see what they say first of all.

Thanks for your comments, will contact dealer and see what they say.