Hi,

Like a few others before me it would seem, I'm a bit confused by the digital servicing set up that came with my Octavia, as opposed to the old fashioned service book with a stamp in it.

I do have connect access, and from that I can see that my car's last service took place on 21/07/2024, which was 3 months before I bought the car, however, the mileage didn't increase between the time of the service and me purchasing it.

I've done around 9,000 miles in it since, yet when I check the app it's saying that I still have 324 days to run (9,900 miles) until my next inspection & oil change.

Could this be right?

Apologies, this is the newest vehicle I've ever owned, and with my previous vehicles I'd have them serviced once annually at around 10,000 mile intervals, which to me seemed the norm.

I'm just wondering, could it be that the newer vehicle doesn't require as much servicing, and would the app definitely let me know if it did?

The health report states everything is fine, can anyone please tell me if the app can be 100% trusted to let me know if things were otherwise?

New Skoda's have been set to variable (or longlife) servicing since they were new for quite a while now, this 'longlife' service is recommended for people who tend to do longer journeys of say 25 miles or more a day. The longlife service is every 30,000km (or 18,600 miles).

If you do mainly shorter journeys you can change to fixed (or annual) servicing, so every 15,000km (or 9,300 miles).

It sounds as if yours may be set to the longer service period, but if you prefer get it serviced more regular ask the dealer to set it to fixed servicing routine.

9 minutes ago, cnc said:

New Skoda's have been set to variable (or longlife) servicing since they were new for quite a while now, this 'longlife' service is recommended for people who tend to do longer journeys of say 25 miles or more a day. The longlife service is every 30,000km (or 18,600 miles).

If you do mainly shorter journeys you can change to fixed (or annual) servicing, so every 15,000km (or 9,300 miles).

It sounds as if yours may be set to the longer service period, but if you prefer get it serviced more regular ask the dealer to set it to fixed servicing routine.

I normally do cover over 25 miles a day, but in bursts of around 7-9 miles each, so not really sure...

1 minute ago, scotthugh3s said:

I normally do cover over 25 miles a day, but in bursts of around 7-9 miles each, so not really sure...

I think as you do more of a stop/start style of covering the miles I would swap to fixed servicing.

Another quick question regards servicing...

Let's say I had an OBD11 device and had implemented a few mods / bits of coding, would the service partner pull you up on that if they detected it?

I'd guess that would depend on the mod - ordinary enabling of additional features wouldn't.

When you put a vehicle in for a service you are signing to allow them to do a Software update / enhancement if there is anything outstanding.

If you do not want them doing any Factory Reset or Updates put that in writing.

The Service Partner is working for you.

If you have any Warranty Claims though they are your Agent and the Warranty providers.

?

What sort of mods / bits of coding is what matters, if it is about a Warranty.

@scotthugh3s thanks for asking about this - I was just wondering the same thing as my Octavia 1.5 TSI e-Tek is a year old next month, I bought it at 3 months old. Mine says 12k miles or 268 days until the service is due. I only do a few long journeys each year with the rest being 20-30 miles in two hops of 10 - 15 on the days it’s used which is about 3 times per week. Total miles so far is 6.7k.

My dealer said to service it each year at a cost of about £300 and £500 on alternate years - this seems an excessive cost when all it needs is an oil and filter change on years 1,3,5 etc.

What would the implications be if I asked a local garage to do the oil and filter - how would that affect the warranty and how would I get the details added to the digital service record?

Thanks

Gordon

I always do an annual service on my cars. If its under waranty I reckon you will have to follow skoda/dealer guidelines to preserve the waranty. Check that getting a local garage to do it doesnt invalidate it . My annual mileage is lowish with a few long runs so I changed mine to annual whether its needed or not. Normally done by me just before or after MOT. I suppose I could get away with longer due to lower miles but for the cost of filters and engine oil etc I reckon its worth doing annualy in my case plus doing at MOT time reminds me to get it done.

Alasdair

Thanks, I do think that an annual service (at least oil and filter change) is the best. I’ll just have to stomach the dealership prices until it’s out of warranty. Then it will be an independent garage and I’ll keep all the receipts.