Just wondering if anyone else's vehicle exhibits this symptom when moving the wheel slightly at stationary or low speeds?

https://www.youtube.com/shorts/ZfCo42h5eEw

The car is RHD and two Skoda dealers said it was a "characteristic" as other vehicles did the same, however mine started around 5K miles. Not getting much help from Škoda UK but I don’t believe Škoda engineers would sign off noises like that when moving the wheel.

Cheers.

Nope. Ours doesn't do that. If you're not happy with the diagnosis of your dealership then go to another for a second opinion or ask your service guy to go to another Elroq and see if that one does it.

Thanks for confirming. Would you mind if I ask how old your car is and mileage? The car has been to two different dealers with the same outcome “they all do it” but no attempt to isolate the component. To be fair the vehicles in both dealers did exhibit this noise but it still does not seem right - especially since mine was silent until reaching around 5k mikes. I contacted Skoda UK sided who the dealers opinion and were unwilling to escalate further. I submitted a complaint to VWFS as the car was purchased on a PCP arrangement, still no response since 17 November. Next step is motor ombudsman but for now I am trying to find out if others have noticed this. I posted this on Reddit and YouTube - both have had thousands of views but no one has confirmed their cars have this issue, so I am assuming this is not a widespread problem or “characteristic”, you are the only person that has confirmed they do not have this problem.

I did some basic diagnostics and the noise can be felt through the tie rod ends on both sides but the noise is coming from the steering rack area, however I have not gone any further as I don’t want to tamper with anything due to it being under warranty.

Picked up early October. Mileage is currently at 3198.

@Dcode If they 'All do that', then those that do not must be faulty and not behaving as the engineers intended. Contacting Skoda UK is contacting the Contractor doing Customer Services. Technical knowledge is zero there unless escalated. The Master Tech at the Dealership needs to get in a VW Group Engineer if it is beyond him or her and the dealerships technicians. They can get your car off the the 'TECHNICAL DEPARTMENT' they like to refer to, to be diagnosed. Just as part of their continuation of R&D. I am sure the Dealer Principal would not accept his or her partner driving one of the Perks / Demonstrators making the noise.

Edited 30 December, 202530 Dec by Evolution13

Cheers bud.

Any tips on getting the dealer to bring in a VW Group Engineer without being fobbed off?

Get it escalated from Customer Services to an actual VW / Skoda UK Executive member, Communications manager or whoever. A named person. They sometimes have no long term memory and wipe their brain or hard drive at the end of the day, but the vehicles with issues are real. If you had to get an Independent Engineers report and take them to a Small Claims court that is what some have to do. Denial and refusal is their normal behaviour. They try it for months until they can no longer. It can take a legal action to get their attention sometimes. They do not go to court to defend actions because an Employee would have to stand and give evidence, like how many Warranty claims, or faults rectified VW have had to address. Maybe we can have them be aware of this thread. PIETTRO PANARISI of SKODA UK might well get a we nudge. A good way to contact can be LINKEDIN. A cool dude like CRAIG WILLOUGHBY of SKODA & SEAT UK might give a toss about After Sales & Warranties.

Edited 30 December, 202530 Dec by Evolution13

Top banana thanks for the info. Ill keep this thread updated.

Thought I would update this as it never got resolved. VWFS responded and sided with the dealer advising that the noise was how the car was designed, I can't find anyone else complaining about this though, no technical explanation was given. I got in touch with the Financial Ombudsman to try and get Skoda to budge but they again sided with the dealers explanation. Further issues developed, the front suspension started to squeak, went into the dealer after a 5 week wait, tech typically could not find a noise however they did find a massive wood screw between the tyre tread, and being a Contiseal tyre they would not repair it, they also brushed me off with some bull**** about not being able to fix EV tyres due to the pressure and 'torque', so they refused to road test further. So at a cost of £190 I had the tyre replaced which was fitted at the end of the day. Silicone lube was sprayed all over the door rubbers as a pre-emptive fix but this made no difference. I was advised to book the car in again which meant another 5 week week wait. In the end I decided to wash my hands with it and after a year of ownership I traded it in. Over 11 years I have had 3 new VW group cars (2 Audi and a Skoda) and all three had significant mechanical issues as well as issues with the trim from new and took ages to get fixed. I think, despite best intentions, there appears to be a serious parts lottery with this brand. I won't be purchasing any more VW group vehicles.

Edited 22 May22 May by Dcode