Opened the Karoq 22 plate SE drive TSI the other night , then opened the bonnet to top up w/washers bottle and while doing so it locked itself. Bonnet open and key fob in pocket, should it do that ?.

Once when drawing up to the fuel pumps it locked itself after I got out and could have been stuck there but for a key hidden underneath .

It quite regularly refuses to acknowledge the key , even when pressing it as requested against the wallet? and only sees the key when I lock and unlock it a couple of times while sitting inside it .

Any thoughts or ideas

There was a recall action related to Kessy that involved a software update, has your Karoq had that fix? if not your nearest dealer should do be able to do it. I personally have not had any issues with Kessy, but the fix was applied to my KAroq in MArch this year when it was serviced. I have seen posts by other owners regarding the keys being locked in the car and other odd behaviour with the locking.

There was a message came up on the radio about a software update , last month , got it done over the air .

I wonder if that was it?. If it was it didn't help.

I don’t think the recall software update was OTA, I believe it’s a Dealer applied update. I have the impression that Infotainment apps and maps are updated OTA whereas operational software updates are only via Dealers.

Thats handy to know , Its still under the dealer warranty , another 5 months or so , I'll give them a call.

Thanks