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SOS system question

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After 8 visits to the dealer my SOS system seems to be working fine. For a recap, it had 3 new aerials, at last one software update, and finally was solved by replacing a long cable whch runs (I'm told) from under the rear bumper to somewhere in the front of the car. All done with no charge under warranty. I visited a friend yesterday who has a 20 registered Audi A4 and he told me he has this problem on his car. He remembered I had told him of the issue. He told me that he had looked on an Audi forum, and someone said it needed a software update, and it would cost £2000, so he is just putting up with the problem. I had that done free, so I just wanted to ask if anyone had had a software update from Skoda and had to pay for it, and how much it costs. Of course, with my experience I know that it may not solve the issue, but if the actual cost is more reasonable, it coud be the solution.

Edited by Routemaster1461
Correct typo.

Could I ask what sort of warranty please. Is it the used car warranty, the All-In-One Service plan Extended Warranty or an Independent Warranty. I;m assumming its the 2021 Karoq in your signature which would be outside its Manufacturers 3 yr warranty.

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My car is the 71 reg Karoq. I bought the car new and paid for the 2 year extension to the Manufacturer's Warranty, so all under one warranty. The fact that I paid for the extension and somehow, between Skoda and the dealer, they failed to implement it is another story. Still under warranty until end of October.

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