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Octy bit the dust this morning, I was just pulling into the car park where I am working and the CEL came on and then it misfired, stopped and then we had some smoke and a lovely electrical smell eminating from the bonnet.

popped the bonnet and a tiny flame was coming from the coil pack on number 1 cylinder, LUCKILY it has an induction kit on because if the engine cover was fitted it could have been pretty bad, I used my little fire ext to put it out.

Phoned up Skoda assist, they told me they would be out in 60 minutes, then after 60 mins they phoned me to say I had slipped down the priority and it would be another 90 mins :mad: :mad: :finger: .

Lunchtime the RAC / VAG patrol man arrived, looked at the number 1 coil pack and agreed it was toasted (pics to follow) he checked the wiring loom, checked the fuses and the fuse to the coil had blown sacrificing itself to save the motor (hurrah!!!) He replaced the fuse, he replaced the coil pack, and then fired her up ..... sweet as a nut. He ran his portable diags, and saw DTC's for a voltage failure to coil pack A (fuse blowing) and then an irregular misfire on all cylinders. He cleared the DTC's, packed up his kit and was just about to say "tara" when we heard the steadily ticking over silcky smotth 4 cylinder change tone to a rather lumpy 3 cylinder.

He switched it off, got the diagnostics kit out and we now have an irregular misfire on cylinder 2, the patrolman (who was absolutley fantastic btw) said it's not right to pop another coil on or whip the plugs out and it needs to go to the nearest dealer.

I aksed the patrolman if he had seen this before and he said yes, he has changed coilpacks on Mk5 golfs and Audi S3's and A4's, I phoned my dealer "no there is no history of a problem with coilpacks on 2.0T's", however this is the second coil pack I have had fail.

So hopefully the chaps in Durham are a helpful bunch and I can get back on the road, I am waiting for the hire car to arrive and then will speak to the dealer to see what they know. My dealer went into ostrich mode, which I am unhappy about as they have previously been quite helpful, but I get the impression that at my local dealers, vRS drivers are something of an undesirable element or a lunatic fringe on the edge of the pipe and slipper skoda community, and they would much prefer the pipe and slipper brigade.

So, keep an eye on those coil packs petrol vRS owners, as the patrolman confirmed he has personally changed a few on golfs V's and Audi's and I am sure that Stu posted pics of an uprated coilpack a little while ago.

I will pass on any updates as / if and when I get them........

:)

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Any more news Tony - Are you mobile yet??

I've added the pic you sent me earleir. :P

14045.attach

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I'm mobile, just this second they dropped off a VW Sharan TDI Auto / Tiptronic, very nice for just me to bob around in for a day or so (hopefully)

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Dealer phoned, this is getting good, I am getting ****ed off!!!!!

I've seen a thread somewhere about revised coil packs (rev C iirc) on a Yank forum. Will try and find it.

Dealer phoned, this is getting good, I am getting ****ed off!!!!!

Can't wait for the review :eek: :rofl:

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The Coil packs are now on Rev D mate, so there must be something of a problem with them.

The dealer phoned and said they are on backorder and they DONT know what to do, I said what do you mean, they said phone SUK customer services.

I just phoned customer services they said we have a supply problem with coilpacks at the moment. I asked where it leaves me, they had suggested handing the hire car back on Thursday, then getting the car towed back to Warrington with me in the van, dropping off at my local dealer and then sort out a loan car whilst I then wait for coil packs.

I have told them in no uncertain terms that this is not an acceptable solution, the SUK representative is going to speak to "someone" and let me know what can be resolved.

the RAC guy had a bout half a dozen coilpacks on his van this morning, why can't someone get them from the RAC?, why can't they take one from a new car? how the F E C K do they do so well in customer service poll's?

seriously unhappy at the moment.......

I would suggest that some from a new car would be the best solution for you. Obviously the dealers won't be too keen on the idea either but that isn't your problem - you need wheels for work.

Have you thought about trying Audi or VW to see if they show them as available or even if there are stock?

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stu, battery nearly gone on mobile, just waiting for suk to get back.

stu, battery nearly gone on mobile, just waiting for suk to get back.

OK mate speak to you later :thumbup:

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Oh well, Customer Services never got back to me, despite promising faithfully that they would contact me before 6pm tonight.

Diesel Sharans are nice, much nicer than octy vRS's :D

I am bordering on ordering another Furby and waving goodbye to the octy :rolleyes: second coil pack in 3 weeks, first was a rev B changed to C and now another B has gone on cylinder 2 but no D's available.

Ignition systems are such troublesome things ...........

Bare minimum they should do is take some out of a show room car.

Pretty disgusting that they are even thinking about leaving you without your own car.

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Bare minimum they should do is take some out of a show room car.

Pretty disgusting that they are even thinking about leaving you without your own car.

As am I mate, I mentioned to the CS rep that the RAC / SA guy had coil packs on his van and he said, "Yes, but that's RAC stocks, not Skoda stocks and they may be reluctant to give them up, it has to come via our parts network".

I then mentioned the option of removing the coil packs from an Octy at the dealership where it is sleeping at the moment and the CS guy said (almost a perfect quote) "The vehicle would be the property of that dealer if they have a suitable model in stock, the decision would be theirs, but we would normally source a part through the skoda network".

The CS rep mentioned that they are having problems with the supply of Rev D coil packs, I asked if there where failures, he said not to his knowledge, so I mentioned that if these are rev D, why have rev A,B,C been replaced, he did not really answer this question, he just said he would check with the parts and distribution network, and he would speak to "someone" about what could be done when thursday comes and I have to travel back home, then of course never rang me back before 6pm.

I am just a bit peeved that something that looks to be so simple, is actually being made so difficult, for eg.

Option 1.

Coil Pack not available, Octy off the road.

Give Authority to keep the hire car until mine is repaired then have my car transported by the RAC to my house when it's repaired.

Option 2.

Remove a full set of coil packs from an Octy vRS in a showroom, fit a new set of plugs and give me my car back

Option 3.

Speak to the RAC / Skoda Assistance and obtain coil packs from them, fit them to my car, return my car

option 4.

Check stocks with VW / AUDI / SEAT dealers locally to see if they have stock.

Option 5.

Obtain bucket, fill bucket with sand, insert head fully into sand until Ali Bongo magics a set of coil packs onto my car, or until I just accept that the car sounds great firing on 3 cylinders and I should be honoured that they actually sold me a car in the first place.

:confused: :mad: :confused:

Sorry to hear about this.. We had a few failures whilst I was with Audi... So far not had any failures on 2.0TFSi whilst at Volkswagen.

You may / may not be aware I work at a VW Dealer - happy to check our stock for you tomorrow if you wish -- not sure how we would go about getting them to skoda though...

What's the part number of your coils ??

Apparently, Proton have a deal with Ali Bongo at the moment. Skoda opted for Creskin and Paul Daniels, so you are factually inaccurate there Fluffmeister. :)

Really sorry to here about your car and the way you are being treated.

Wonder how many people on here have had this same problem. Skoda's actions or lack of them, may be a coverup type thing or just they are uncertain what to do, . Hence CS aren't sure what's best to say without some one being dropped in it and getting anoyed at them. Ends up in a buck passing situation with you sitting in a VW camper van in the middle of it all.

The fact they have no coils either indicates it's a massive problem or it isn't a widespread thing and hence a lower priority on an ordering list. Course they could have plenty of coils in stock and are claiming they haven't so........nah too far fetched....sorry.

And then there was that marksman on the Grassy Knoll.....now he drove a Felicia and..........

Hope it all gets sorted mate, bloody soon!

Sorry again,

M

Is that on a new car?, disgraceful. They have obviously had a problem with them if they are having so many revisions and demand has been so unexpectedly high that they have run out, you would have thought that they would have learned from the last time a few years back when cars were dying all over the place from coil pack failure. As cars are getting more advanced these days why can't they get the ECU to turn off the fuel injector when the coil pack goes to save the cat, they could even incorporate such a feature into their marketing literature.

The trouble is that the cars in showroom are very likely not to belong to the dealer as they haven't yet been paid for, technically it could be theft. Ask the CS guy who owns the cars that are on the dealers stock plan, more than likely it would be VWFS, and if they get an audit VW could fine them quite heavily.

Coil Packs again!

I remember them going about 3 years ago, but thought it had all been sorted!

Mike

Sorry to hear about this. I am very intrigued by the fire angle on this one though. It sounds positively dangerous to me.

It does - and I must admit if this happens again I wouldnt be surprised if there was a recall issued (once they have stock :rolleyes: )

On the plus side, your car didnt catch fire (or worse :eek: ) - the rest of what's been going on is rather bad though, hope you get it sorted soon :)

Not in cardiff are you tony

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Sorry to hear about this. I am very intrigued by the fire angle on this one though. It sounds positively dangerous to me.

t'was but a small fire, a steenky leetle yellow flame , no bigger than a match, but hey, a flame is a flame. The coil pack that was removed had totally burnt away as can be seen in the pic that Stu posted up for me, got another one of the bubbling plastic / rubber where it went up in smoke.

Maybe it's just my car has an underlying fault somewhere, but I would put my money on the fact that I have bad coil packs. As this is the 3rd one to go (Cylinder A went in Nottingham at the same time it was broken into, was replaced again today, then the one on cylinder B went today after A was replaced).

The tech checked out the loom that runs into the coil packs for damage and could not see any, but perhaps there is some damage to this loom and that is now causing the other packs to go?

Back on the fire thing, there was a flame, after I lfted the bonnet to see where the smoke was coming from (so much smoke it caused the people next to the car to jump into their's and leg it, which is understandable) so better to be safe than sorry I zapped it with a little C02 ext I carry in the boot. he coil pack on "A" was still smoldering even though the fuse had blown, and the top of the coil pack had seperated, lifted say 1.5" inch proud of the rocker cover with the remaining metal part still fitted, the rubber boot was toast and the wires seen in the pic where exposed.

All joking apart, maybe the CS guy was a bit non commital because of making statements on a recorded line that could have got him the sack or whatever, I can in some way's see the garages point of view and they seem a friendly bunch, it's just the fact that it may not be a coil pack epidemic, but this is number 3 to go on my car, and checking ETKA they are beyond REV D and actually on REV E, so there must be / have been some kind of problem, or the manufacturer has been switched a number of times but it seems a bit suspect to have 5 revisions of coil pack for 1 range of engines.

I am only staying 2 miles away from where I am working in Washington, so the coolant needle had not hit normal and I had not gone above 2.5k rpm I would say, so it had not had a damn good british style thrashing before it went pop.

Is it possible ...... that when the coil pack was first replaced on cylinder A that it had not been fitted correctly, maybe not fully contacting on the spark plug and that could have caused a little arcing or similar?

I'm off to my scratcher now, but will post up the results of tomorrows episode, hopefully SUK will take a more rational approach (rational from my point of view that is) and get things moving tomorrow.

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Just phoned Customer services and spoke to the same chap I spoke to yesterday, I asked why he did not call back, he said he is very sorry but they are extremely busy. I asked if they had a resolution he said it has not been looked at and he would phone the dealer and get back to me, I asked what course of action he would take with the dealer, as I don't see them really being at fault, he just said it's quiet at the moment let me work on it and get back to you.

Is it just me? or is this typical of other peoples experiences of Skoda customer services?

Thats alot of revisions for the 2.0t coil packs.... You would of thought that they would of learned to get it right after the problems with the coil packs from the 1.8t. Anyway i hope you get it sorted quickly, its hard to enjoy your car when you have problems like this.

Richie.

Fluffmeister - what is the age / mileage of your car?

R

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Fluffmeister - what is the age / mileage of your car?

R

Car is 1 year old in April, and has done 15699 miles

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