Either way, your insurance company need to battle it out with Skoda...

They're on the case!

Anyone reckon it is worth mentioning the Passat Mount Issues to the Insurance?

In case it does help?

Have heard of a similar mishap a while ago with a Golf GT PDi. Seems the traction control failed to work properly during hard acceleration in damp conditions causing massive wheel tramping which nearly sheared the mount. In this case the dealer and VW turned their back to the failure and claimed poor driving technique was the cause. The ex Golf owner now has a Honda Civic 2.2 i-CTDI!

Well,

The bodyshop called me today, (It is being picked up by them tomorrow), they were after details.

Now, originally they were booked for the dink i had last week, but now the insurance has got the booking changed to focus on the Chassis.

I explained averything i have done on this thread, about both incidents.

They (the workshop and office staff) are finding it extremely hard to believe that my shunt has caused so much apparent damage.

So, they are kinda on-side at the moment... Hopefully they will start to look tomorrow, if not they will start Monday.

I went to the bodyshop today - needed some bits i left in the vRS

It looks a state.

Bumper is off, Headlights out; Looks terrible.

However, the supervisor who has been working with it showed me around, and it seems alright besides its appearance...

He has had a look, been under it, over it etc etc - he cant see any signs of Chassis twisting atall. The Chassis Legs are all straight, Subframe is straight etc etc.

However, they cant do any more with it until the Insurance Technician has a look with him.

Then hopefully the Insurance will get onto Skoda to sort it out. Unless the write it off...

They wont write it off, as the car is so new and the cost of a brand new engine is comparitively small compared to the value of the car working. You really need everyone to agree that the incident had nothing to do with the minor bump, especially as initial investigations appear to show this. If they still think the bump has influenced this, the car will be fixed by your insurers but your NCB and future premiums will obviously be affected, hence the need to get the onus shifted back to skoda.

Yeah.

The car is my company car, and my company insures it.

Luckily its not my own insurance!

But, after the Insurance has inspected it ill hopefully have a better idea of what is going on next.

They wont write it off, as the car is so new and the cost of a brand new engine is comparitively small compared to the value of the car working. You really need everyone to agree that the incident had nothing to do with the minor bump, especially as initial investigations appear to show this. If they still think the bump has influenced this, the car will be fixed by your insurers but your NCB and future premiums will obviously be affected, hence the need to get the onus shifted back to skoda.

:iagree: Well, up to a point anyway; there are some insurers who would automatically replace a "new" (up to 1 year old) vehicle which had sustained more than a certain percentage of its value in damage.

:iagree: Well, up to a point anyway; there are some insurers who would automatically replace a "new" (up to 1 year old) vehicle which had sustained more than a certain percentage of its value in damage.

My Norwich Union Direct motor policy says that if the car was bought under a PCP and a couple of other ways, they will not honour the "we will pay for a new car if your new car is written off in first year of ownership" hence I had to take out GAP.

even tho you current car might be a company car consider if you opted out or left and had to buy your own car. you'd need a letter from your company proving your ncb then

Still nothing... :( :thumbdwn: :banghead:

Who has the car now?

Who has the car now?

Insurance Approved Bodyshop...

Insurance Approved Bodyshop...

There's a phrase to fill youwith fear.

There's a phrase to fill youwith fear.

They had a quick look - to them nothing seems bent or twisted

They are going to/have put it on a 4-Wheel Alignment Jobbie to have a better look

Also they are getting the Insurance Engineer/Inspector down too... :(

There's a phrase to fill youwith fear.

Agree.

First and only time I let an insurance sourced repairer at my car resulted in one major mess-up.

From then on I only took my cars to the dealership repair shop. Mine all offer free courtesey cars anyway so no issue there - the insurance company harp on about them only offering courtesey cars is wrong (in my case anyway).

Unfortunately i have NO choice but to go through insurance.

Compnay Car.

Plus Skoda are adamant that the chassis is twisted, and wont touch it until my insurance has it assessed by a bodyshop...

always something else underlying isn't there. i think the link the way it was worded suggested a skoda fault, yet now it turns out maybe not? hmmn

always something else underlying isn't there. i think the link the way it was worded suggested a skoda fault, yet now it turns out maybe not? hmmn

eh?

Right, bit of an update.

The car has been assessed, but the damage report has not been sorted correctly, basically they gave a cost of repair report, not a damage assessment.

Anyway, still no sign of what has happened really, Skoda havent admitted anything. Insurance wont do any mechanical repairs. Etc etc.

Currently, my lease company are speaking to Skoda to try to get something sorted; its because no-one wants to pay for these repairs, which are obviously going to be costly!

The bodyshop have said that they believe the chassis is fine, so pressure is being put onto Skoda, will wait for a response.

We are still arguing that if the chassis has twisted, then Skoda have sold me an unsafe car, and that they have build quality issues. If the car really is that damaged, then we will be pushing for Skoda to replace the car FoC, and supply additional options as a matter of apology for fooking us about, and supplying a crappily made piece of kit.

bummer :( hope it works itself out mate

Exactly the same thing happened to a german forum user. Also his engine dropped, caused by the left enginemount to break. He got his VRS as an 2nd hand car.

Was on a TFSI though, but exactly the same happened. Car was also no more than 5500 miles old.

For you who understand german:

Skoda Octavia Forum • Thema anzeigen - TFSI - schlägt der Kolben an die Ventiele bei Zahnriemenriss

His car was repaired and payed for from Skoda.

What i am wondering about is the fact that Skoda GB is al lot more difficult to deal with than in Germany. Cases that are clearly a fault on Skodas side are primarely caused by the owner and only if proved otherwise they pay for the expenses. How the hell are they want to keep any costumers if there is no costumer freindlyness?? :thumbdwn:

Thanks!

Dont suppose you would object to me quoting that and using the link in my case?

Nope and if you wish to ask any questions, just ask. I can always try to ask the member who had the problem.

Nope and if you wish to ask any questions, just ask. I can always try to ask the member who had the problem.

Cheers, i passed on the link and what you said to our transport manager, so he will pass it on to the lease company.

Might help a fair bit!

Thats great, Skoda will not admit that one or two cars have been manufactured with sub standard engine mounts, though they are more than willing to admit that the chassis' on presumably all Octavia IIs can get twisted by very low speed impact.

Does anyone remember the Lancia Beta where Lancia said a very similar thing?, the engines didn't fall out due to faulty sub frames but due to corrosion.

It seems that in about 10 to 15 years time (when they all get beyond economical repair) these Octavia IIs won't even make decent Bangers.

Surley Skoda must see that they are in a no win situation and the cheapest way out is to fix your car, in the great scheme of things an engine to them is insignificant, whereas a reputation for building weak and fragile cars will cost them alot of sales.