email talex Talex | Speed Camera Detection System tell them how disappointed you are with it, remind them of the sale of goods act and ask for a refund. if enough people tell them how crap the TT1 version is then they might listen, personally its only the mobile camera location i want sorting out as i would rather the icon be where the van is and not further up the road for the target zone, the others liked fixed and red light seem to be fine.

I might well email them but not sure if they'll listen as I didn't purchase direct :( .

The problem with the camera icons etc is that the actual van's position is after the warning (same warning position as the lite almost) but the icon is well over half a mile away over the brow of a hill and around at least 3 corners on a t junction where there is no place for them to park :thumbdwn: .

Theres is absolutely no way that the camera van parks there and I know the exact place they (used to) park, as backed up correctly by the pocketgps database.

If I can find a map online later I'll post something up to illustrate how far out it is.

The program is still theres, no matter who you buy it from, so they still accountable, therefore email them

I know what you mean i trust the pgp database more than any other, ok thats up to 50yds wrong at times, but its more accurate on mobile traps than the talex tt seems to be, thus why i want to borrow a talex for a week to see how that acts compared to TT1 or il be going with another device (not sure yet which one either).

I know what you mean i trust the pgp database more than any other, ok thats up to 50yds wrong at times, but its more accurate on mobile traps than the talex tt seems to be, thus why i want to borrow a talex for a week to see how that acts compared to TT1 or il be going with another device (not sure yet which one either).

I did this on my drive to work which passes through two mobiles on the way in and one on the way out (different routes through the town for traffic!), the talex was first to warn each time, closely followed by the tomtom so the actual verbal positioning was fine.

The problem seems to be where they are defining the end of the zone with the icon - I reckon the icon should accurately reflect the scamera van's position (as the pocketgps one does) with the warning being far enough in advance to not be at risk of speeding tickets.

And the whole reduce speed warning is extremely pants, made worse by the faulty positioning.

If they added a menu to the tomtom system to allow system settings to be changed then presumably this could be stopped, as per the "camera only" mode on the talex unit.

It was also a concern about the red light cameras after the gatso but by then I was that pee'd off with it that I wasn't going to give it many more chances :P .

I'll look into emailing them via the contact form on the site.

Is there anyone local to me with a talex that i could borrow for a couple of hours im just wondering if its an overlay problem more than a database problem? i know behind the talex scenes there have been some major headaches in getting this to work on the tomtom and at the start it wouldnt work on the TT1 but did on the others, also sure vrstu mentioned this too???

I've had an email back from them today, appologising profusely for the lack of previous responses and claiming theuy will "take my comments onboard" .

They said they are trying to implement a menu into the tomtom software (haven't got it working yet) and will be making improvements available via the update software.

Think I'll be replying back asking how to uninstall / disable it if I choose to try loading it again on my (now cleaned) tomtom and it still sucks!

Maybe we should all send them some grief via the website, maybe then they'll get it sorted a bit quicker

Can you give details of which method you contacted them via Matt? If it via a website 'comments' section, which website - Talex direct?

I've still heard nothing back regarding my queries...

Steve

I used the contact link on the talex website and filled in the comments form.

The box was quite full after I'd finished ranting about how rubbish their overlay was

im still awaiting a response via the website, better send off another email.

Update, i went on a very long journey today only for TT to pack up and i put it down to TTTalex and have removed it since it put me in a very awkward situation 1 hr into the journey when it froze and kept rebooting. Will email talex shortly with a very long rant, it seems faster now ive deleted the talex folder with all the talex stuff in, but not as fast as it use to be, but cant find an old enough back up to replace it with :(

Oh no, that's not a good experience :thumbdwn: .

As I mentioned in my message to them, I've noticed a loss in startup time etc since installing which hasn't improved as much even after removing and wiping the tomtom disc and re-installing from scratch.

The only thing that got copied back was the map data (which I thankfully backed up to my pc) so either they've done something to that or the unit itself - hope it's not the unit as this would suggest that it's permanent :( .

I've just checked the map folder and it doesn't seem to have any modified files except the config one which seems to contain all my recent and favourite addresses :eek: .

so you cant see what (if any) other files have been altered? have you done a reset on the tomtom (pin in the hole underneath)? ive sent an email to one of the people there marked urgent and have asked them to transfer my subs to the elite device when it comes out. if that turns out to be crap at least i can sell it at a decent rate with the amount of subscription life it will then have.