Hi, Wonder if anyone has any knowledge or experience with this one ...
I have a Dec 2018 VRS Octavia purchased used, but previous owner has paid for (or got free) Skoda connect - but never bothered registering for it.
I have downloaded the phone app and set it up (on my laptop), got the code they sent, put it in with Vin no etc and its all recognised and registered. I selected a Skoda service partner and this was accepted.
However to use some of the features (Such as remote access or honk and flash) it doesn't work - on the phone it just says error so I tried on laptop. A little balloon pops up saying "Unverified".
I clicked on it and it says to use these features you have to be verified with your service partner please call in.
So I did. And guess what? They know nothing about it. After asking person after person they were referred to a new car salesman who said " Oh yeah they said something about this on the training, I think we have to activate it"
He suggested the young lad on the parts and service rings Skoda UK and finds out about it. So I guess nobody else has done it with a car from that main dealer, and to be honest my limited dealings with them so far don't fill me with any confidence.
Anyone help?
Failing this I'll ring Skoda UK myself, but we could do with some info on here to help anyone with the same sort of problem.
Thanks.