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What is ridiculous is the 12v Batteries going flat issue that seems to be an issue, and especially a VW Group / Skoda one. Loads of people seem perfectly happy running hybrids. I chat to ones at the charging hubs because they do not spend on charging at home and just run on electric locally and then petrol when on longer trips. MG Hybrid owners seem pretty happy with their cars. Volvo Plug in Hybrid owners and Mitsubishi SUV Hybrid owners less so with electric range and fuel consumption they get when the engine is running.

If you are getting work done in your local area then it is a case of getting to know who does good work. Ask a local Taxi Driver maybe if you do not know your own locality. No point generalising about National Chains, ATS Euromaster, Halfords Service Centres, Kwik Fit/ Tyre City, National tyres etc etc as they can have all the gear and trained and qualified staff members and you might go on a day when they are off and some muppet is in that day. From one town to another there can be a difference on the staffs ability to do anything more than tyre and exhaust fit. Checks can be easy, adjusting not so for many.

That grade / spec is to VW 508 00 / 509 00 so 0w 20 FS IV. Just as a top up to the oil change then VW 504 00 / 507 00 so 5w 30 FS III or 0w 30 FS III is OK.

@davroYou have no idea how much oil was used in however long the passage of time or miles if you never checked the level at any time. You do not know that there was the correct quantity in to start with. What 'good quality' oil did you get and put in the engine?

Unlikely there will be an actual DVSA safety critical recall with the DVLA giving VW UK / Skoda all registered keepers contact details. VW Group will tell them as usual. They will do a Voluntary Recall which is just a Recall action as usual with even Approved Used Skoda for sale at Dealerships being missed. So just a service campaign. There are vloggers / journalist running Skoda's that have commented on the software including a member from briskoda. But Haymarket media group so Autocar / What Car, or Heycar / honest John are not going to say much. Not with their contracts with VW on advertising or Heycars ownership by VW group and Daimler.

The issue is that the engine oil capacity was allowed to get to 1 litre lower and there was less oil to help with cooling, then allowed to get to 1.5 litre low and still not checked and topped up, then down by 2 litres. Not checking the oil level until a warning light or message is just not simply clever. Oil might well need topping up before 10,000 miles on fixed or variable servicing and checked well within 10,000 miles.

Time will tell. If it happens again you can leave the car with them and they can get Factory Engineers in to find out what is unusual with your car and they will then know for the odd other car that has the same issue. A glitch that leaves a car requiring to be uplifted is something wrong in the real world just not the VW Group trained technicians world until it happens to them or senior management. (It was when a World Wide Recall was called on DQ200's in 2012 but which excluded Europe until service a service campaign was needed in 2014, then another in 2017, then another recall started in Australia in 2019 covering back over the previous ones.)

Just imagine what the emergency services are dealing with when they come across a petrol hybrid on fire. Just as well that BMW & Ford were right in there with global recalls when aware of the possible dodgy ones.

Sorted.

Sorry i edited. I had missed that it had not got a service last September. ? @amcg When was the last oil and filter change done, and at what mileage? PS It is not 6 hours to take it apart to see the extent of the damage. But after less than 2 hours it will be sitting taken apart and then the expense starts getting the car running again with what ever you decide you want them to do after they tell you what they can do.

I never said they need to or should use oil, just that VW Group and other manufacturers cover their back or try to for when they do manufacture lemons. It says 5,000 km not miles. And then rubbish about 'May use 0.5 litre in 1,000 km' That is for all engines 3,4.5,6,8 cylinder, 44 kW and up.

? How many miles has the car done? ? Did you check the oil level back last September when it missed going for a service or since?

If only £130 a month then that is a no brainer!

@davro Plenty have experienced it and there are lots of threads. The common factor is they were not dipping and checking the oil level when getting a new car or from it being serviced. Or until they get a warning light or message. The owners manual tells you that the engines might use more oil in the first 5,000 km and has done for decades. The 0w 20 FS IV oil is no reason for any dealership staff to say the engines might use more oil, they should be saying that the oil should be checked regularly and at operating temperature. Knowing where it is when cold is Simply Clever. Engine oil might well be used but then if you do not check the oil level when you get a car or when others have serviced it and put in the oil you will not know how much it has used. @pragmatixIf Skoda Specialist cars Dundee Cars Part of the John Clark Group or the Perth workshop service your car best check the oil on collection and once home as well.

Certainly do not sleep in your EV while charging or next to one, or maybe just carry on if you do as so far in the UK the risk of cremation in the UK in an EV seems pretty low. https://autocar.co.uk/car-news/electric-cars/how-much-fire-risk-are-electric-vehicles

Volkswagen / Porsche had the engine behind you and the fuel tank in front as some others did.

Thankfully plenty smart people who are in the business of research, production, repairs, recycling and transportation will be giving it a lot on their time and consideration. https://bbc.com/future/article/20220105-lithium-batteries-big-unanswered-question

@exaudiYour OP mentioned they got a Skoda Filter, so i was curious what oil they decided to use. Also the level that they filled to but if not important then not worth talking about. The car must have been out and about to use the charge in the battery and not just sitting turned on at the garage.

The same vehicle collect vehicles from people, but not with a duff engine in bits that can not be driven onto the vehicle.

The cars are on the roads now so the Fire & Rescue and Emergency Services in the UK already need to know what they will be doing if there are lithium battery fires. I imagine they know what the latest procedures are. Likely it is not to bring in a skip filled with H20 and a telehandler or zoom boom to lift the vehicle into. Lithium Batteries are out there on the roads in HGV's being transported to wherever when ever, on trains and ships so the hazard and risks will be well known and the specialist training must have been given.

A New Base Engine (Refurbished in a VW Factory) then from VW Group or from Ebay. Or the lottery of a Used one from whoever. Or accept the good offer you had for the car as is.

From 2020. https://www.skoda.co.uk/news/details/production-milestone-reached-in-mlada-boleslav

@wyx087 Your location shows as North London and really the low temperatures you have as an average are rather different from much of the UK especially a few hundred miles north. I am getting what i am getting because i am just going 0.7 miles 6 times a day and it has been cold. Snowy and icy! One way is down hill and the other is up hill and that is what it does, when the temp gets to 10 *oC and above like today then things are back to normal. Go for a few miles and then it will be back to 2.7 to maybe even 4 miles per kWh EDIT, bottom pics what was possible early on with Cross Climates on and even the 4 miles a kWh locally with Alpin 6 tyres. @Lady Elanore If there is a Tesco near with PodPoint then your guests car would only need and hour every now and again for free charging on the 7 kWh chargers.

People are using 3 pin chargers all the time to charge plug in hybrids. Best using Off Peak if your house usage is little during night time. The thing is now many people are putting stuff on Off Peak times as in the old days of money being too tight to mention. Even Norwegians with Loads of Money are not happy at the cost of Electricity and home car charging. Night time cooking / baking and washing and stuff is back in fashion. But if the tariff is the same day or night then charging with the 3 pin while the house / occupants are sleeping and not turning stuff on makes sense.