Our Sky plus box has been spitting the dummy for a while now. Such actions include freezing, refusing to change channel, failed recordings and the latest today is actually not switching on at all. I'm no telly buff but damn it's horrible only having four channels and not knowing what's on at the time or next (how lazy has it made me?!)

Mr P has investigated and spoken to the lovely people at the land of Sky and they suggested something that didn't make a difference. So, this could be it. I don't want to buy a cacky make if I need to replace it, so what would be the most reliable to go for?

Also, would it worth going HD now? Our tele is still in the dark ages and we are also running everything through our DVD home cinema system that we've had for a few years, so that's also from the dark ages.

I thankyou.

you could alway move house and apply for sky again as a new user free box etc otherwise find a local electronics repairer. My sky+ box needs to be unplugged at least twice a week..

Just tell Sky you wish to terminate your contract to switch to freeview as you can't afford to have it repaired - They'll offer you a deal.

Just tell Sky you wish to terminate your contract to switch to freeview as you can't afford to have it repaired - They'll offer you a deal.

Strange but true

When you say a deal, do you mean free?

I will surely try it out and report back.

Much love.

When you say a deal, do you mean free?

Depends how good you are at sweet talking, you may not get what you want after the first call so you'll need to let the disconnection (30 days) progress and they'll soon be in touch.

plus boxes can be had for 50 on the bay. we have 2 in our house aswell as HD

Or you could shell out for a Free Sat box instead, one off payment and HD included!

Sky will probably do you a £65 fixed price repair, or you could have a browse around the Satcure website for ideas -he has fixes for most common issues, and does a good postal repair service.

I'm willing to bet it's the power supply that's gone. The capacitors tend to fail after a while.

Phil

Caps gone in a power supply.

Hmm if you're over on the mainland I can have somebody check that for you pixi and then fix it if it is just caps.

When you say a deal, do you mean free?

I will surely try it out and report back.

Much love.

When on the phone put on your shortest skirt and your skimpiest Top and you'll get a result.................

When on the phone put on your shortest skirt and your skimpiest Top and you'll get a result.................

Remembering of course to push chest upwards and outwards :P

They'll try the £65 call out fee line where the engineer will replace anything within the call out cost.

I said no to this and went through to the dissconnection department. There was no question of me paying the fee and did a free visit.

I got a replacement Sky+ box free of charge last week. Be warned they aren't new but reconditioned units which don't include a new remote.

My Sky plus box developed terminally fat capacitors in the power supply last month. It was an Amstrad which used to freeze up and forget to record stuff which apparently is normal behaviour for these.

I bought a Pace box for £50 on ebay and it works great.

My old Sky (not plus) box died a few years ago and I phoned Sky. They charged £65 to come out for which they replaced and would repair anything that was broken and everything would remain covered for a year.

The Pace boxes apparently are much more reliable.

which used to freeze up and forget to record stuff which apparently is normal behaviour for these.

Sounds very much like my Wife....................:(....

Soryy to hijack, but any knowledgeable peeps know what causes the flicker pic occasionally?

TV is a Samsung, and the picture stutters for around 5 secs - it's the best description I can come up with. Oddly, It's mostly on BBC 1 or when playing recorded stuff. Pausing stops it.

It's acting like nothing happened now :confused:

It switched on and has been instantly changing to the channel requested. Thanks for the heads up on getting out of the fee etc.

Stu, you know I am the master of negotiation

Pixi, the caps will go through stages of sort of playing nice and not depending on external factors such as temp etc if it is those that have gone.

I've had loads of these things changed on so many boxes now and it costs about £1 in terms of parts. If you do get a new box or just don't get anywhere and want it fixing for the cost of getting it here/collecting it and the parts I'll sort it for you.

Just tell Sky you wish to terminate your contract to switch to freeview as you can't afford to have it repaired - They'll offer you a deal.

strange but true indeed... don't even try to talk to the 'monkeys' just go staright to cancellations, when I'd got through 5 sky boxes that all randomley died, i got a "real" sky engineer out, instead of a contractor... he said the dish feed was shorting on our carpet clips (never noticed by the numerous contractors comming out and giving me "recon" (usless) boxes, and he suggested the "just go cancell, and they will contact you with a deal , garunteed"..

i did , just this. cancelled. within an hour i had free sky plus, and free phone calls, all for the price of..... wait for it... NOTHING!

bloody brilliant, as the proper engineer cured the shorting fault that was killing the boxes , and now I have sky plus, and the phone deal, all for nothing...

cant you get certain sky+ boxes replaced free of charge because an update they (sky) did to there network causes some of the older sky+ boxes to generate problems for instance, freezing, loss of planned recordings, switching off etc etc???????

I'll go away and find!

Thats the Sky Anytime service IIRC, older boxes don't support it.

here we go

Free Sky+ replacement box only by email - MoneySavingExpert.com Forums

It would appear that this works without any problem