The dealer said on the phone today after I e-mailed the pictures that it was probably the pad. Which is rather odd as they have already charged me for refacing them :wonder: Still awaiting a response from Skoda customer services...

Well bear in mind I've had a set of OEM Genuine Pads supplied by a dealer at £35, then you could always suggest they refund you for resurfacing the pads and you will pay them up to that amount for the discs.

Whatever you do, don't pay for labour on the pads, as the labour is zero on top of changing the discs if done at the same time and it is down to them that you didn't make this labour saving.

Looks like the problem might be in the operation of the parts, rather than an inherent manufacturing fault - so covered under Warranty

Interested to see your thoughts on Startin & Robert Bamford, my experience has been the other way round - although you definitely pay for the better service at Bamford's!

Why did the pikeys "re-face" the pads and not just replace them? The rear pads are peanuts.

Looks like the NSR caliper has the wrong size pad in it, or a damaged pad. That will be why the problem persisted after new discs. Seems fairy obvious that it's the pad at fault from the differences in swept regions.

The pad is either too small, and has been fitted in error. Or the edge of the pad material has broken away, leaving a smaller contact patch. I've had a rear pad crumble on me before, causing the exact same symptoms. After replacing the discs and pads, and inspecting the old pads, it was clear what caused it.

I can't quite believe that they didn't bother to put new pads on with the new discs! They are either very lazy/stupid, or service savvy and want you to come back to get the pads done again.

Also is that copperslip all over the disc surface........ handy!

Update from Skoda customer services

Reference: SD-2010/06-000455

Dear Mr xxxxxx,

Our Technical support agents have reviewed your case notes to ascertain whether a contribution can be offered.

The previous communicated to yourself have not changed and as such I must inform you that Skoda UK is unable to offer any form of contribution to your repair.

Kind Regards

Jane Townsley

Customer Case Manager

ŠkodaAuto Customer Services

[email protected]

08457 745 745

www.skoda.co.uk

First response:

Reference: SD-2010/06-000455

Dear Mr xxxxxx,

Thank you for your email dated 28 May 2010 and 31 May 2010 regarding the premature wear of your brake discs.

Thank you for sending on your photo's of your vehicle they have been assessed by the Technical Expert and in his opinion this is unfortunately not classed as a Manufacturing defect if it was the corrosion would have been present a lot sooner, therefore we cannot make a Goodwill contribution to the repair.

Thank you for contacting Skoda Customer Services.

Kind regards

Chloe Moyes

Customer Service Advisor

Skoda Auto Customer Services

[email protected]

08457 745 745

www.skoda.co.uk

The fecking thing isn't wearing correctly, with the same problem in two cases.

The repairing garage has not identified and resolved the issue so it would be their problem.

Failing that issue small claims proceedings against the supplying dealer (and the repairing one if different) as it's a problem with the brakes giving them a chance to rectify the problem.

The fecking thing isn't wearing correctly, with the same problem in two cases.

The repairing garage has not identified and resolved the issue so it would be their problem.

Failing that issue small claims proceedings against the supplying dealer (and the repairing one if different) as it's a problem with the brakes giving them a chance to rectify the problem.

So the repairing garage have now refaced the pads (despite having said they did this first time round). They have also cleaned the new discs and touch wood the problem has not returned. To be honest I have had enough, I got the second response from Skoda Customer services after I threatened small claims proceedings. Seems like you have to waste half your life these days getting people to do their jobs. This experiance, combined with the faulty exhaust pressure sensor I experianced the other week has started to put me off Skoda.

What is most annoying is that the problem was probably there all along so the statement about showing sooner is just an excuse. I see others on this forum have had brakes and discs replaced under warrenty after having this problem, so just where is the cut of? 23K seems pretty low miles to me.

Edited 5 July, 201015 yr by KayakJim

I'd find a new dealer as they will have made the original opinion given to skoda.

Any news on this as I popped into a dealer (not my normal one) yesterday after hearing a strange bump form the engine compartment/bulkhead/floorpan followed by another a few minutes later. Was on the M6 in stop start traffic at the time and definitely didn't see anything that we could have hit. At 30 mph and a clearance of 180mm I'm sure we would have noticed whilst concentrating on braking ahead.

Anyway after a check over they did bring my attention to the rear discs which are between 70% and 90% rust. One has just one shiny line presumably where a bit of grit was caught.

This is my 10th VAG car from new, and I've never had an issue with any of the others. I'm currently at 20,000 miles after 20 months, and its only ever washed if its going to be driven that day, or the next morning. I'm not happy just accepting the "wear and tear" argument and have asked the dealer to escalate the warranty claim. They've spent time checking it over and I think that neither they nor I should foot the bill for this issue. It should be Skoda.

Its normally better to deal with supplying dealer if you brought new, claim under SOGA.