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Maxidot oil temp


Granpaj

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Picked up my new Yeti 1.4 end of December, only to find that the oil temp display was not reading on the way home. It was booked in for the next week for a new sensor to be fitted and I had the loan of their Yeti demo. The sensor didn't change things and they ordered a new display pack. This was fitted today.

In the meantime I noted that there has already been a thread on this subject, with a split as to whether it worked on both service schedules or just the variable. I was called this afternoon to say that the new pack had not cured the problem, but they had found that it did work with the variable service, but not with the t&d setting which mine was set to. They also said that it would not work with the t&d schedule as the sensor which monitors oil condition also measures the temp, and without the variable setting the temp would not show.

It would appear that having had sensor and display changed the above must be true, at least for my car, which was manufactured Oct 2011.

I have had it set to variable service but will change oil annually.

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e16a09d9.jpg

The setting in there in VCDS

The setting in also on the dealer diagnostic machine in self diagnosis, you just go to

17 - dash cluster

10 - adaptation

Setting extended service schedule (SID or ESI) or words to that effect

Bottom box is poor or good oil quality, click that and another box drops down

Oil sensor connected or not connected to dash cluster, select the first option

Oil temp now appears on the dash.

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e16a09d9.jpg

The setting in there in VCDS

The setting in also on the dealer diagnostic machine in self diagnosis, you just go to

17 - dash cluster

10 - adaptation

Setting extended service schedule (SID or ESI) or words to that effect

Bottom box is poor or good oil quality, click that and another box drops down

Oil sensor connected or not connected to dash cluster, select the first option

Oil temp now appears on the dash.

Another example of poor dealer knowledge of the product backed up by poor Skoda UK support in my experience.

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Another example of poor dealer knowledge of the product backed up by poor Skoda UK support in my experience.

At least some of the Škoda master tech's know what to do (as in Tech1e) it's just a pity he appears to be a minority though.

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At least some of the Škoda master tech's know what to do (as in Tech1e) it's just a pity he appears to be a minority though.

To be honest I just had a play one day, pressed a few buttons and found it.

It's in the same kinda location as VCDS so that helped, but most dealers don't have that luxury I bought it myself to use outside of work my experience is fairly unique.

As good as our technical guys are they aren't in the field, they have the same info as we do in manuals etc but added with links to factory etc.

Might send them a feedback form at some point so they know and can advise others.

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To be honest I just had a play one day, pressed a few buttons and found it.

It's in the same kinda location as VCDS so that helped, but most dealers don't have that luxury I bought it myself to use outside of work my experience is fairly unique.

As good as our technical guys are they aren't in the field, they have the same info as we do in manuals etc but added with links to factory etc.

Might send them a feedback form at some point so they know and can advise others.

How about Skoda UK doing a better job in training dealership staff ...my experience is they are poor

compared with other makes I won't name (from direct experience).

And Skoda UK CUSTOMER CARE are a joke for

product knowledge (How did you find that out?...I asked... I GOOGLED IT was the reply).

Have on occasion used info from this forum to inform dealer!

Edited by kibby
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The training facility in MK (where I went yesterday in fact) is one of the best in the country, for the most part the courses are very good covering what we need to know etc and giving us material to use at work after the course. However it takes money to send a technician, not only for the course but the time out of the workshop and lost revenue, travelling costs and accommodation. There is less money is dealers to pay for training as due to block exemption etc customers have a choice and take business elsewhere, it's a circle that sadly is spiralling downwards.

However with new brand standards Skoda have introduced technicians will have at least pass the 'service technician' accreditation which involves training and skills tests to get everyone to the same level, above that is 'qualified technician' which adds diagnostic skills to the above, then on from that is 'master technician'.

Hopefully with this training the level of technician within the dealer network will improve and services will get better. We still suffer however with a fairly high staff turnover due to lack of income in the trade, a lot of dealers are closing with a fair bit of uncertainty in the air.

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There is less money is dealers to pay for training as due to block exemption etc customers have a choice and take business elsewhere, it's a circle that sadly is spiralling downwards.

<OT/> It's not just the car industry - I think that this downward service spiral is happening across many technically-based businesses. I see it in my own business (automatic weather stations, since you ask). These are products that benefit from continuing long-term after-sales support much like a car, but initial purchase nowadays is typically made online. And like most online purchases it's relatively easy to chase down the absolute lowest price and many customers do just this.

I don't blame the customers for this - I'm sure I'm guilty myself on occasion with other products. But I think that there is a failure to make the connection between pressure for ever-lower prices and the loss of after-sales support. The inevitable result of constant price pressure is ever increasing competition between dealers to cut margins. But there just isn't any spare margin to cut nowadays. So service and support is the only remaining expense area that the dealer can cut back on. (As a business we try hard to resist this, but there's no way that we can be immune from the severe cost pressures in the market overall.)

I really don't know what the answer is. The core problem is that people have lost the distinction between cost and value. No-one wants to pay more than necessary for any product, but how do you decide what is a fair price for a dealer that allows then some margin to offer technically-excellent service and for the business to remain viable long-term?

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Another example of poor dealer knowledge of the product backed up by poor Skoda UK support in my experience.

This is not the case. What you see in that post is a piece of software known as VCDS, contrary to popular belief this is NOT the software dealers use to diagnose faults and configure car settings. The software they use is quiet limited in some areas and will not allow things like the oil temp sensor to be enabled without variable servicing enabled as to do that will be outside of what Skoda consider to be normal.

VCDS can do a lot more than what the dealers software can, you just need to find someone who can use it properly and know what they are doing because you could also screw up the cars settings along the way and render it undriveable simply by putting a tick in the wrong box, something that will not happen with a dealers tool.

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This is not the case. What you see in that post is a piece of software known as VCDS, contrary to popular belief this is NOT the software dealers use to diagnose faults and configure car settings. The software they use is quiet limited in some areas and will not allow things like the oil temp sensor to be enabled without variable servicing enabled as to do that will be outside of what Skoda consider to be normal.

VCDS can do a lot more than what the dealers software can, you just need to find someone who can use it properly and know what they are doing because you could also screw up the cars settings along the way and render it undriveable simply by putting a tick in the wrong box, something that will not happen with a dealers tool.

Everyday is a school day! Didnt know that Mannyo. :)

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Tech1e's post makes real world sense. It is a problem we see in many fields of life and a sign of it is how many people here exchange details of means to avoid dealer profit margins-all the broker threads tell the tale.

VCDS know how is a sign of something else. Forum life brings together enthusiasts and pre-supposes internet access and some degree of computer savvy-the outcome is a gathering of intelligent and resourceful minds and the sharing of work arounds and expertise which few would do in relation to a salaried job.

Not many Skoda tech people come here and share-when they are away from work they may not want to.

All dealer set ups have to provide for the ordinary service requirements of their customers-specialist support is often bought in. Towbar fitting is probably best done by people who specialise rather than a few a year among techs who normally just service and repair.

The dealer software is limited so as to deal with everyday diagnosis jobs and so is the training because that is all the business needs for normal purposes.

Skoda UK should have available a very high level technical support division for the rare difficult cases as a resource for dealers-I'm not sure they do.It isn't economically viable for a dealer to keep and pay such a guru but they should have access to them.

As customers we cannot buy at a discount, shop around for lowest service prices and then expect our local dealer to provide on demand high level expertise.

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Education and training have been in a downward spiral for some time, with cost, achievement rates and retention statistics being of greater importance than depth and quality of material being taught; everyone no matter of their ability must achieve, so the qualifications are slowly watered down over time to ensure the targets are met.

However some trade associations and sector skills councils are trying to reverse this trend but it's a uphill fight with Government, awarding bodies and many employers, who like and have got used to the current quick and cheap sausage machine approach to training, particularly in work based vocational subjects such as construction and motor vehicle.

TP

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Tech1e's post makes real world sense. It is a problem we see in many fields of life and a sign of it is how many people here exchange details of means to avoid dealer profit margins-all the broker threads tell the tale.

VCDS know how is a sign of something else. Forum life brings together enthusiasts and pre-supposes internet access and some degree of computer savvy-the outcome is a gathering of intelligent and resourceful minds and the sharing of work arounds and expertise which few would do in relation to a salaried job.

Not many Skoda tech people come here and share-when they are away from work they may not want to.

All dealer set ups have to provide for the ordinary service requirements of their customers-specialist support is often bought in. Towbar fitting is probably best done by people who specialise rather than a few a year among techs who normally just service and repair.

The dealer software is limited so as to deal with everyday diagnosis jobs and so is the training because that is all the business needs for normal purposes.

Skoda UK should have available a very high level technical support division for the rare difficult cases as a resource for dealers-I'm not sure they do.It isn't economically viable for a dealer to keep and pay such a guru but they should have access to them.

As customers we cannot buy at a discount, shop around for lowest service prices and then expect our local dealer to provide on demand high level expertise.

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The point I was making about dealer knowledge was a bit more basic...for example what parts to order for

a spare wheel kit. With regard to Skoda UK Customer Care I think they are an outsourced outfit with insufficient

Skoda knowledge...I asked a question about tyres specific to the Yeti and they GOOGLED it. On asking could they

confirm by contacting a SKODA competent technical person they assumed 'the can't do/won't do/don't know how to'

and left it at that. Hardly professional. I have also encountered the 'no computer fault code' so it can't be fault response.

Again not inspiring customer confidence in the product/organisation and not taking customer seriously.....

All in all I might move on..........Poor customer service from Dealer and Skoda = lost sale.

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I am very sceptical that there is such a thing as an "oil condition sensor" in the engine. Variable servicing intervals are usually based on algorithms based on engine usage data, such as engine load, oil temperature, time, distance and so on. I am not aware of any real-time oil sensor that can determine anything but the most basic of characteristics in a used oil and certainly not enough parameters nor accurate enough to make an oil change recommendation.

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There is an oil condition sensor, the fact its missing from the Fabia MK1 is one of the key reasons why this model cannot be set to variable servcing. The sensor is capable of measuring the viscosity of the oil and can detect traces of metal particles within the oil and is I believe attached to the oil sump.

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This is not the case. What you see in that post is a piece of software known as VCDS, contrary to popular belief this is NOT the software dealers use to diagnose faults and configure car settings. The software they use is quiet limited in some areas and will not allow things like the oil temp sensor to be enabled without variable servicing enabled as to do that will be outside of what Skoda consider to be normal.

VCDS can do a lot more than what the dealers software can, you just need to find someone who can use it properly and know what they are doing because you could also screw up the cars settings along the way and render it undriveable simply by putting a tick in the wrong box, something that will not happen with a dealers tool.

While the photo is of VCDS doing to adaptation the process listed below if for the VAS diagnostic machine, also same procedure for ODIS I have checked, so it is possible.

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<OT/> It's not just the car industry - I think that this downward service spiral is happening across many technically-based businesses. I see it in my own business (automatic weather stations, since you ask). These are products that benefit from continuing long-term after-sales support much like a car, but initial purchase nowadays is typically made online. And like most online purchases it's relatively easy to chase down the absolute lowest price and many customers do just this.

Always amazing coincidence in life. When you said weather station your username triggered a brain flash, and I realise that's it where I have got a couple of weather stations (vantage) for work.

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Just to add a little fuel to the fire ... My dealer phoned me the other day, saying that they had a customer interested in a second-hand Yeti but he wanted one with a rough road pack. Their records showed I had this feature on my Yeti, and they wanted to know whether it had been factory-fitted or whether they had retro-fitted it, as they 'didn't think they could.' Fairly amazing on several levels, that!

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Just to add a little fuel to the fire ... My dealer phoned me the other day, saying that they had a customer interested in a second-hand Yeti but he wanted one with a rough road pack. Their records showed I had this feature on my Yeti, and they wanted to know whether it had been factory-fitted or whether they had retro-fitted it, as they 'didn't think they could.' Fairly amazing on several levels, that!

Think it could be retro fitted, however the RRP includes different brake pipes at the back ; not a quick or cheap do if you wanted all the features.

see My link

TP

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Can anyone confirm that there is an oil temperature sensor (or an oil quality sensor which can measure oil temperature) in 1.8 TSI (EA888) engines? I was very surprised when I didn't find a page showing oil temperature in my trip computer: user's manual clearly says that there should be one. Although I don't have a Maxidot display, I guess it shouldn't be a problem since all Volkswagens that I drove before had this temperature gage, regardless of presence of a Maxidot. Alas, they all had engines built on old engine blocks and I decided that maybe Volkswagen just aborted this "needless" sensor in their new engines... But having skimmed over this topic, I realised that it should still be there.

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