Skip to content

Is it worth contacting the manufacturer?

Featured Replies

As some know i no longer own a Skoda and most of questions know relate to Hyundai but i guess this is a generic question

 

I know official claimed MPG's are never realistic but im having real issues with my i10's consumption.

Its claimed it will do 50MPG on a Urban cycle, well nowadays that is all my car does but its returning 35-38MPG :(

 

Ive been to the dealership and expressed my problem, they did a half hearted MPG road test and gave the car a diagnostics but all came back ok. Ive been advised to keep my fuel receipts and calculate exactly what its turning, true enough 35mpg, 37.8mpg and 36.2mpg (most recent)

 

Im still in talks with my dealership but i think they are reluctant to help as there is nothing wrong with the car, which is fair enough.

Would a letter to Hyundai help at all? Yes the claimed MPG's are 99% utter rubbish but you can always get some where close to it.

 

Even my vRS did 45mpg round town and my current Clio 172Cup does 33mpg. Im at my wits end with it, i bought it purely for work and to be cheap to run which you'd be under the impression that it is, im getting to the point of chopping it in for something else but im going to loose money..

  • Replies 88
  • Views 5.4k
  • Created
  • Last Reply

Top Posters In This Topic

Most Popular Posts

  • I hate myself for suggesting it but would a Renault Twizy work for you? I get the feeling that (range and charging dependent) you probably are an ideal candidate for an electric car.

  • When nobody is around to think you are a girl racer try changing gear differently and later like the similar engine does when fitted to an autobox. it revs happily to 4000-5000+ rpm Forget torque ban

  • the fact is that all MPG results are a result of a specific test cycle in a controlled test condition.   Thats why alot of them are quite far from the real world results.       Unfortunately if

What sort of run is it to work?

How far?

Is it just a "for work" car?

Hyundai/Kia had to compensate owners in Canada because of their false claims, but that is unlikely to happen in the UK.

http://www.cbc.ca/news/business/hyundai-kia-gas-compensation-plan-gets-force-of-law-1.1330043

 

Maybe get a Class Action going and you can set a precedent in the UK. It is time that somebody did 

rather than the waste of time that the ASA ruling on Advertisings & Audi.

 

Or just ask Hyundai to take your car back and repay your money less a fair usage charge.

They now have admitted the Testing for Canada was wrong, but the EU testing will be a rather different thing,

unless it was not actually done in Europe but in South Korea & accepted within the EU.

 

There will be nothing wrong with the car if all checked out,

just with the EU Testing, better contact Hyundai UK rather than pester the Dealer,

they never did the Official Figures or built the car.

 

Skodas Fuel Consumption Statement, Hyundai will be much the same, nothing to do with the real world.

http://www.skoda.co.uk/fuel-consumption-statement

 

EDIT, the link is OK, just the Server down,  Google Skoda UK Fuel Consumption Statement.

 

george

  • Author

What sort of run is it to work?

How far?

Is it just a "for work" car?

Im a home care worker, so it literally stays in town. Yes stop start work never boosts fuel economy and for that id be happy to take a little pinch on MPG, say low to mid 40's, not mid 30's.

Yes a just for work car and once in a blue moon its the dog transport to partners house which is 25miles away. Once it gets out of town its fine, last week for example it did half and half, town and 60mph roads and it returned 39mpg so if i was to do long runs all day it would return what it states for urban. I think the claimed combined cycle is 60 odd

 

Im not sure what to include in letter other then stating what kind of driving the car does and what MPG it's achieving. I think they will blame what the dealership are blaming, my driving style.

Yes this i can fully understand but it not revved to wrong side of counter and its driven at town speeds so theres not even an opportunity for me to kick its teeth in   

SWMBO has the 1.2 auto i10 and that averages 36mpg. That's predominantly short journeys (usual longest is a 15 mile school run), though your part of Yorkshire is a bit more hilly than around here. It does seem low for a manual though.

Manufacturers mpg claims are always wide of the mark due to the engines running in a bench situation without the load of the cars weight and general road conditions. Fuel companies do the same. The engine is taken through a realistic run complete with gear changes but nothing else is similar to road conditions. Also, buy a car with a turbo if its for short trips as the turbo helps to heat and there for warm up the engine quicker which will obviously lead to a better fuel consumption. I have driven turbo diesels for over ten years now and will never have another petrol engined vehicle. (unless I win the lottery and with exception to my kart.)

You can run a turbo diesel around town and never have the turbo even working. never kicks in. 

same with a turbo petrol, never even a trace of turbo.

 

8 gallons in a Hyundai & 44 mpg =352 miles. & £51

8 gallons & 36 mpg 288 miles & £51   so you are about £8 worse off per tank,   

 

 Maybe an extra £1.20 a day in fuel through the year if you used  it every day, is it worth stressing.?

 

george

looks like your between the proverbial rock and hard place with your new car not returning what you expected it to. Have you been able to find out what other i10s are doing in similar circumstances so you can see if there's a problem with your car vs others? Like you've said if you chop it in now you'll loose loads and could well end up in the same postion again. As a thought how long is each visit to your clients on average- it could be your engine has chance to cool down while your inside so the combination of having to warm up each time along with frequent gear changes is absolutely killing your mpg figures and will make it difficult to get near any manufacturers figures for the eco class no matter which one you get. I'm not saying you wouldn't get better mpg elsewhere, but it may not cost in to change your csr so soon after buying it. As you suggest keeping your reciepts to prove your mpg then contacting hyundi won't do any harm. Good luck

You can run a turbo diesel around town and never have the turbo even working. never kicks in. 

same with a turbo petrol, never even a trace of turbo.

 

8 gallons in a Hyundai & 44 mpg =352 miles. & £51

8 gallons & 36 mpg 288 miles & £51   so you are about £8 worse off per tank,   

 

 Maybe an extra £1.20 a day in fuel through the year if you used  it every day, is it worth stressing.?

 

george

If this is the case then you souldn't own a turbo charged engine.

LOL, You suggested the Turbo to save fuel instead of the City car already burning fuel  because a Turbo Engine heats up quicker.

But, as to who should have a turbo,

when you drive out of town and you then do more than 30-40 mph and maybe over 2000 rpm, its nice to go at the national speed limit.

Cars have a thing were you can use them in different environments and drive as and where required.

 

The word town  means different things to different people.

The 1.2 Hyundai engine will be exactly like my 1.1 Kia engine, the Coolant temp light will be out in under a mile and the thermostat open at 88 Degrees C. Engine hot and as efficient as it gets, my 1.1 auto happens to never do less than 42mpg no matter how short drives in town, the 1.2 uses a bit more fuel.

 

george

the fact is that all MPG results are a result of a specific test cycle in a controlled test condition.

 

Thats why alot of them are quite far from the real world results.

 

 

 

Unfortunately if all cars are tested to the same "Urban Driving" Test cycle, then you can use it to compare new cars, but you may not get that actual economy figure. But if you were to drive in the exact same conditions as they did in the test cycle, then you would most likely get the figures they quoted.

 

Its a bit sneaky on the manufactures part.

The only cars I have ever had that got anywhere near the claimed figures have been diesels, in my expierience petrol fuel claims are wildly optimistic, my wifes old swift 1.3 should have been near 50mpg iirc but rarely managed over 35mpg

My Kia claimed is 44mpg bit I'm getting around 39. The BMW is about 20mpg, vs 26mpg I think. Your figures do seem low for the i10 though!

I'm beating the combined consumption quoted for mine so far but only because I live and commute along a comparatively (when compared to the rest of the country, especially Yorkshire!) flat area.

Hills kill fuel economy!

I'd still expect more from the i10 though, 40-45 mpg isn't an unreasonable expectation for a small petrol hatchback IMO. My dad's old 1.2 Punto Evo used to give 45-50 mpg driving through the centre of Warrington every day.

Sent from my Nexus 7 using Tapatalk 4

Lol, If you do Email Hyundai, send copies to the motoring press, Auto Express, Watchdog etc. You never know, some journo might want to make an article of the issue, and you might not be the only one who has contacted them. Also Hyundai will see you have sent the details to the press. 

Thinking of trading a car and losing hundreds if not thousands of £'s over potentially approx £400 a year extra fuel over the official urban cycle?

1. Manufactures fuel figures are virtually impossible to achieve in real world driving.

2. Your driving style will have a massive effect.

3. Terrain will effect fuel figures.

My vRS can be upto 20mpg difference on the same journey I do every day, just by driving like a granny or pushing on a bit :)

Also a new engine will give poorer fuel consumption until fully loosened up.

This is very useful...

 

http://www.whatcar.com/truempg/my-true-mpg

 

WhatCar? have been testing and quoting "true" MPG alongside the manufacturers claimed MPG for a while now.

 

I added the Hyundai i10 1.2 Style, selected mainly urban driving, 8,000 miles/year and economical driving style and the 'true MPG' came out at 38mpg.

I think Janes is the least economic 1.2, she can maybe tell us.

 

the 77bhp one rather than the 85bhp which actually returns a better MPG,

even if the Official figures say different.

I seem to remember back in the spring something about it doing 43 mpg.

 

A fresh Air filter can be worth the £7 to see if things improve.

 

george

How many miles has it done,

 

Try taking it out and knock hell out of it, it might loosen engine up abit,

 

Notice alot of new cars never make claimed figures but start getting better after first service

I've also heard claims of MPG getting noticeably worse after the first service...

The oil makes a difference,

the engine can benefit from a good oil with the correct low viscosity, other than the servicing garage maybe chooses to fill it with.

(not always Low Viscosity, so it worth asking what they are putting in, they will say as per service schedule though.)

 

My 7 year old car (Kia) with only 26,000 miles has had 3 sets of new plugs now, very cheap, and a set of coils,

not cheap but you soon notice the fuel consumption drop as the plugs need changed and the starting problem with the coils.

 

A/C on is really noticeable for an economy drop.

 

george

Manufacturers mpg claims are always wide of the mark due to the engines running in a bench situation without the load of the cars weight and general road conditions. Fuel companies do the same. The engine is taken through a realistic run complete with gear changes but nothing else is similar to road conditions. Also, buy a car with a turbo if its for short trips as the turbo helps to heat and there for warm up the engine quicker which will obviously lead to a better fuel consumption. I have driven turbo diesels for over ten years now and will never have another petrol engined vehicle. (unless I win the lottery and with exception to my kart.)

 

I thought they did it on a rolling road, so the weight is there, but no drag.

As some know i no longer own a Skoda and most of questions know relate to Hyundai but i guess this is a generic question

 

I know official claimed MPG's are never realistic but im having real issues with my i10's consumption.

Its claimed it will do 50MPG on a Urban cycle, well nowadays that is all my car does but its returning 35-38MPG :(

 

Ive been to the dealership and expressed my problem, they did a half hearted MPG road test and gave the car a diagnostics but all came back ok. Ive been advised to keep my fuel receipts and calculate exactly what its turning, true enough 35mpg, 37.8mpg and 36.2mpg (most recent)

 

Im still in talks with my dealership but i think they are reluctant to help as there is nothing wrong with the car, which is fair enough.

Would a letter to Hyundai help at all? Yes the claimed MPG's are 99% utter rubbish but you can always get some where close to it.

 

Even my vRS did 45mpg round town and my current Clio 172Cup does 33mpg. Im at my wits end with it, i bought it purely for work and to be cheap to run which you'd be under the impression that it is, im getting to the point of chopping it in for something else but im going to loose money..

How "warmed up" does it get? When I'm at my Mum's, if I take my car down the supermarket (about 1 mile each way) I usually only get mid-20s trip mpg.

Lol, If you do Email Hyundai, send copies to the motoring press, Auto Express, Watchdog etc. You never know, some journo might want to make an article of the issue, and you might not be the only one who has contacted them. Also Hyundai will see you have sent the details to the press. 

 

I'd leave the press until round 2. Hydundai should be given a chance first before trying to make a story of it. Plus if they are unforthcoming with a response or a solution, it would add weight to a story.

Im not sure if you have seen this:

 

http://youtu.be/LGQGzQY81Eg

 

id say thats worth a watch as it shows the test cycle they do on the Audis (the same test as any other car)

Create an account or sign in to comment

Recently Browsing 0

  • No registered users viewing this page.

Important Information

Welcome to BRISKODA. Please note the following important links Terms of Use. We have a comprehensive Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

Account

Navigation

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.