Dennis Horton Skoda Lincoln - bad experience

[starshots]

I spotted some wheels/tyres on eBay for sale from this dealer.  I rang them up, agreed a price and then organised transport to pick them up, meaning my son lost a days pay.  The day before collection I received a phone call saying that "the sales manager had used the wheels on his own car not knowing they were for sale" and I wouldn't be able to have them. This was a lie as I found out what actually happened is that they forgot to remove the item from eBay and someone else bought them.  Sadly the owner Oliver Horton doesn't want to know.

 

I thought about taking legal action as a legal verbal contract had been agreed but decided I don't need the hassle.

 

Just a warning though, if this is how they treat customers then it might be better avoiding them.

[DGW]

Am I missing a trick here or are you complaining having ignored eBay's policy on non-eBay sales?

http://pages.ebay.co.uk/help/policies/rfe-spam-non-ebay-sale.html

[starshots]

Am I missing a trick here or are you complaining having ignored eBay's policy on non-eBay sales?

http://pages.ebay.co.uk/help/policies/rfe-spam-non-ebay-sale.html

 

There's always one goody two shoes isn't there !

[Brimma]

There's always one goody two shoes isn't there !

Play with fire, you get burnt

Ebay have rules, circumvent them at your peril

[Eddie-NL]

nothing wrong doing a deal away from ebay, after all those nuggets at ebay can't even keep your log in info safe

[silver1011]

eBay aside Horton's should know better, they are behind www.theskodashop.co.uk and have an online parts business reputation to uphold.

 

Post your negative experience here...

 

http://www.briskoda.net/forums/forum/289-dealer-reviews/