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Strange DSG behaviour after Service/Recall

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well as far as I'm concerned, I just got a free gearbox oil change.... cant be bad.

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  • Let's be honest every man appreciates the feel of a tight, well lubed 'box.

  • ffft. mine get done this afternoon :( hope they dont ruin the car, as its working perfectly at the monent ....

  • well, had it done, and driven a fair bit, cant tell any difference, so hopefully all is well!

think I saw it parked up behind the garage mate. (mad monk)  white yes?

think I saw it parked up behind the garage mate. (mad monk)  white yes?

yep thats mine :(

"They" installed a hamster wheel in mine, complete with hamster, when they done the recall/but call it a service campaign recall work yesterday.

Cos what da feck else could be creating the new-since-the-work "ticka-ticka-ticka-ticka" noises at low rpm's.

damn... seems skoda dealers, ahve some work to do to become "up to standard" and they do reasonably well in surveys!

 

hope they fix it mad monk..... and the rest who have had problems....

Let's be honest every man appreciates the feel of a tight, well lubed 'box.

  • Author

Drove the same route as yesterday and accelerated off the same slip road. The car behaved as normal. 70 miles since the incident and 200 miles since the service. The DSG feels just as nice as before the recall if not a little smoother.

To all cars yet to have the recall, do not worry about it. Just keep an eye on how the DSG performs.

All is well that ends well.

 

No UK 'Recall' though.

 Maybe Skoda/VW should do one and get all the cars that could benefit from one in to have the work done.

or

Just post the Service Campaign Information on Skoda Websites where the post 'News',

or they could do some 'Press Releases' to Magazines, & the Media. like those they did when they said 

'No Recalls Required'.

http://autocar.co.uk/car-news/new-cars/vw-uk-why-we-dont-need-dsg-recall

 

http://dft.gov.uk/vosa/apps/recalls

http://autoexpress.co.uk/car-news/64097/everything-you-need-know-about-car-recalls

 

http://autoexpress.co.uk/car-news/consumer-news/84572/volkswagen-recall-25-million-cars-affected

Is this after the Replacement engine going in, that there are DSG Issues.

or was everything OK there, but just some noise issues.?

or just after them doing the DSG Field Action.?

Or was it always a combination of Engine & DSG problems from when you bought it?

??

Are Skoda UK putting you back to the Dealership that Replaced the Engine and saying it is for them to sort out?

...................................................................

About time they had Factory Engineers or Technicians Examining cars that Owners have issues with

after UK Skoda Dealerships have worked on them..

Yes George everything was fine after the engine replacement. In fact better than fine. Its was like a new car. For 3000miles nearly. Then had this dsg job done and its a lemon since. I genuinely think my clutch packs are onn the way out and this has either just showed it more, or made it worse. Gearboxs are well out of my knowledge range.

After my call back yesterday they have spomen to 'technical' who have no idea what im talking about and they are unaware of any issues arising from the field action. SUK are now waiting for the manager at the dealers to get back to them. In SUK'S words "to see what they want to do" what the fudge is that? I have no car as far as they are concerned. Id just tell them to keep it but I dont want anyone else suffering. Id rather get it right and keep it as ill never get a good trade in for it. Im literally at the end if my wick with it now.

"They" installed a hamster wheel in mine, complete with hamster, when they done the recall/but call it a service campaign recall work yesterday.

Cos what da feck else could be creating the new-since-the-work "ticka-ticka-ticka-ticka" noises at low rpm's.

Mine was doing that before the oil change, it went quiet for a day or so after, but now it's back....... It sounds like water running through a valve or pump, or a belt and pulley that's not quite in line.

The3Grinch,

it might need Clutch Packs, but as Skoda Special Technical Team will know,

its likely to need a Replacement Mechatronics Control Unit.

 

As they replaced in NZ under the 'Service Campaign' there.

 

Surely if any DSG need them replaced,

it is those among the earliest ones they built.

 

http://skoda.co.nz/news/dsg-service-campaign

 

It is just in the UK Skoda seem to think they can get away with doing the Minimum, Cut the Costs to them.

that they have been forced to finance in other World Regions,

Since according to them,

'No one in the UK has suffered loss of Drive or Interruption to Power'.  

 

Well if Owners are never having their reports of 'Loss of Drive, or Interruption to Power' 

logged by Skoda Dealerships,  they can try to get away with taking that line.

The3Grinch,

it might need Clutch Packs, but as Skoda Special Technical Team will know,

its likely to need a Replacement Mechatronics Control Unit.

As they replaced in NZ under the 'Service Campaign' there.

Surely if any DSG need them replaced,

it is those among the earliest ones they built.

http://skoda.co.nz/news/dsg-service-campaign

It is just in the UK Skoda seem to think they can get away with doing the Minimum, Cut the Costs to them.

that they have been forced to finance in other World Regions,

Since according to them,

'No one in the UK has suffered loss of Drive or Interruption to Power'.

Well if Owners are never having their reports of 'Loss of Drive, or Interruption to Power'

logged by Skoda Dealerships, they can try to get away with taking that line.

Yep, just usual tricks from them I think. I will be getting it resolved this week apparently. In other words theyll pass me off to a different department. Ive tried saying its obvious my car is going to suffer from virtually all the known faults with it being one of the first. But they just palmed me off with some drivel thar they dont agree. As ive said before im at the point now where if I could sell I would be doing. Said this to SUK and it seems to have hurried them along slightly...we shall see.

update on mine after driving a bit longer.... in auto it seems a little slow to react, lets assume this is because its learning my "quick" driving!

 

in manual, if anything, it seems a bit quicker to react to paddle input which is nice, especially on up-changes at part throttle not at max revs....

This site is great especially gleaning information from others experiences.

Trouble is there are occasions where reading all this info can lead to turmoil :sweat: . I had thought about booking mine in for the DSG oil change but as it runs perfectly without any of those rattles (metalic sounds) talked about or any delays ( lagging) at roundabouts etc and considering my mileage is low and at my age no flogging the engine or gearbox, I am thinking Georges opinion of not letting Skoda anywhere near a perfect box may be the best course of action for now.

I will just keep watching to see what others are doing. :peek: .

I had the same fears too horkin.... why let them potentially mess up something thats not broken? BUT I figured, hell , its a free oil change....

 

I watched them.... there is very little they can do to go wrong.

 

1) unbolt bottom bolt to drain oil (nothing to remove, easy access) let oil drain for a while.

2) refit bottom bolt.

3) degrease area.

4) fill gearbox from top, using "tool" ... cant really go wrong there either...

5) update software (my CTHE drives much better onits software than my cave did, so I suggest the older cars will drive better with the software update) 

6) test drive.

 

done.

 

really not much to **** up......

 

edit: I asked what the software actiually does, the tech didn't know, I would think it could simply be the lates DSG7 software, with temp perameters ect changed, as the mineral oil probably behaves a little different to the synthetic stuff)...

This site is great especially gleaning information from others experiences.

Trouble is there are occasions where reading all this info can lead to turmoil :sweat: . I had thought about booking mine in for the DSG oil change but as it runs perfectly without any of those rattles (metalic sounds) talked about or any delays ( lagging) at roundabouts etc and considering my mileage is low and at my age no flogging the engine or gearbox, I am thinking Georges opinion of not letting Skoda anywhere near a perfect box may be the best course of action for now.

I will just keep watching to see what others are doing. :peek: .

 

I have had the oil change and software update done on my car and haven't noticed any difference at all.

 

I think that talk about rattles and lagging at roundabouts are likely to be unrelated to this work, perhaps people are just a bit more "aware" following the change?  According to Volkswagen:

Within the framework of the continuous monitoring of vehicles in the field, Quality Assurance at Volkswagen AG has found that in vehicles with a seven-speed dual-clutch DSG gearbox (DQ200), electric malfunctions could occur in rare cases in the gearbox power supply if synthetic gearbox oil is used.  This applies in particular if the vehicle is subject to a hot and humid climate, coupled with a high proportion of stop and go driving.  Studies have established that using mineral oil will rectify this problem.

I have always accepted that we have a lot of rain but it is good to know that we now live in a "hot climate" as well!

Parts of Europe including the UK can be very much similar to New Zealand, weather wise, Ambiant Highs and Lows and Rainfall, 

& there the Service Campaign had the Mechatronic Control Unit replaced on all vehicles that could be affected.

 

So was that just because there were not many requiring it,

or where all Removed Units Examined and it was decided none had been affected as in other World Regions.

 

http://skoda.co.nz/news/dsg-service-campaign

 

It would be good if Skoda/VW explained properly to Skoda Owners & Drivers in the UK.

 

Then we would know, because at the Moment Dealers & Technicians are doing Field Actions as required,

but not able to give much if any information.

So are Skoda/VW trying to do the Work as Cheaply as Possible, and without much publicity?

I went through similar with Jeep. Software update to gearbox to prevent problems with the lockup clutch.

 

The software change meant the box changed down early and prevented the lockup clutch engaging at low rpm. Transformed it from a torque monster to a gutless revvy pig.

 

Sold it soon after, 

 

As Shark Performance are now servicing the Fabia and Passat I'll not be getting the Fabia updated anytime soon.

 

Lee

  • 2 weeks later...
  • Author

So 600 miles on form the update and oil change I am still undecided to whether the DSG box is the same, better or worse.

It certainly behaves a little differently, changing up too early sometimes when I want it to hold the gear for quicker acceleration.

What I have found is in D +|- using the paddles or stick is much nicer than before. The box will change up or down as smooth as if in full auto. Something it did not do before.

I have found myself using the DSG in this mode on the paddles 90% of the time now unless in heavy stop/start traffic.

Interested to hear people's thoughts?

I have also found the manual changes better, though no difference in D, but then mine is the CTHE which was different to my cave anyway, so you probably notice by having the same updated software now....

I had the same sort of issue but long before I heard of this field service programme, I had the engine management light come on for about 30 seconds and then the power was restored back to normal. I took it in to the dealer who "reset" the gearbox (tried to charge me for the labour) and it seemed to cure it and touch wood hasn't happened since but I've since booked my car in for the 16th July for the gearbox oil + update to be done so will see what happens after that. 

Just got back from having 3 year service brake fluid change and gearbox oil change with dsg update. Car feels very different brakes are better but gearbox feels very slow to change down in drive must be learning but is slower to react than before . How are you supposed to re teach it to speed up just keep stamping foot down when in d7.

Do you mean to get it kicking down 2 gears type thing.

Is it just the RPM that feels different and the Kickdown.  

 

What about the Stick Across to Manual and changing down.  & back to 'S' and booting it,

Does it feel like all is the same?

 

I would try it for a few more miles and see all is well, and see if it learns..

 

What is the Story then from the Dealership.  

What did you sign, & what happens now.

Have you got an extended warranty on the DSG.?

Is the Service Book stamped & detail of the Service Campaign Field Action on the box.

 

If there are an issues,

do Skoda cover all that, or blame the Workshop?

Just got back from having 3 year service brake fluid change and gearbox oil change with dsg update. Car feels very different brakes are better but gearbox feels very slow to change down in drive must be learning but is slower to react than before . How are you supposed to re teach it to speed up just keep stamping foot down when in d7.

drive your normal style and it will get better :)

  • Author

^^^ agreed. I was moaning at first, but stick with it and the DSG will re-learn. Mines back to its awesome self!!

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