Has anyone else with a vRS TDI DSG with ACC, had issues with either the engine cutting out or intermittent power loss whilst using ACC?  if so has your car been fixed and if so what did they do?

 

Reason I ask is I've had 1 total engine shut down on the M25 and for the past 14 months whilst on a long journey the engine loses power / cuts out for 3-4 seconds.  I've had 1 recall carried out (24AU I think) but that's nothing to do with the problem.

 

My car is currently at SUK Technical Centre in Milton Keynes and has now been there for over 4 weeks.  Just want to get some kind of idea as to if this is an isolated case or more widespread.  I've had enough of being without my car and it suffering from this problem, since this has started my car has been off the road for a total of 10 weeks and counting trying to get this sorted but still getting nowhere! 

Edited 1 August, 201510 yr by back1980

Long past time to have Skoda UK replace your car with one fit for purpose at no extra expense to your self.

 

Serious Design or Manufacturing Faults, and they sold you a Lemon.

 

george

 

Direct you communications to him.

Alasdair Stewart 

Brand Director Skoda UK,

him or some of his team need to get their backsides into action.  After Sales & Warranty he should understand.

http://uk.linkedin.com/pub/alasdair-stewart/27/a4/b4b

Long past time to have Skoda UK replace your car with one fit for purpose at no extra expense to your self.

Serious Design or Manufacturing Faults, and they sold you a Lemon.

george

Direct you communications to him.

Alasdair Stewart

Brand Director Skoda UK,

him or some of his team need to get their backsides into action. After Sales & Warranty he should understand.

http://uk.linkedin.com/pub/alasdair-stewart/27/a4/b4b

Skoda UK don't really mind if there's a few lemons about, they don't care to fix or replace mine anyway!

Have you got the contact details, as I don't have a LinkedIn account.

Hopefully your car gets fixed/replaced soon OP.

Edited 1 August, 201510 yr by iDENTITi

You have UK & EU Consumer Law, and UK Trading Standards.

if you let Skoda UK off with selling merchandise unfit for purpose then they just treat you like dirt.

Use the Sale of Goods legislation and do not let them take the pith.

 

http://skoda.co.uk/about-us/contact-us/contact-us

Long past time to have Skoda UK replace your car with one fit for purpose at no extra expense to your self.

 

Serious Design or Manufacturing Faults, and they sold you a Lemon.

 

george

 

Direct you communications to him.

Alasdair Stewart 

Brand Director Skoda UK,

him or some of his team need to get their backsides into action.  After Sales & Warranty he should understand.

http://uk.linkedin.com/pub/alasdair-stewart/27/a4/b4b

I'm currently waiting on an update from the Executive Team at SUK but i've got finance company involved to.  I've already tried to reject the car once on safety grounds and it got turned down as they couldn't fault it despite it cutting out on the M25.  Basically when they done fault finding the computer said there's nothing wrong therefore nothing is wrong!  I'll give this a go though as although helpful at SUK I'm one very unhappy customer and have got no faith in the my car anymore  :'(

That's Interesting they need fault codes to prove it, as they told me stored fault codes mean nothing...

That's Interesting they need fault codes to prove it, as they told me stored fault codes mean nothing...

The only thing that has been established is that the car thinks it's working within its defined parameters which is why no fault codes are stored or warning lights / error messages appear.  This also proves a point that different people are told different things but maybe that's done on a case by case basis.........

If it's not storing a fault code when something has gone wrong then that's obviously a fault right there with the computer!

The only thing that has been established is that the car thinks it's working within its defined parameters which is why no fault codes are stored or warning lights / error messages appear. This also proves a point that different people are told different things but maybe that's done on a case by case basis.........

This seems to be a reoccurring trait of faults with the mk3, it rarely brings up a fault light and often never stores a fault code.

Hopefully you get further with it and it gets fixed.

Having looked at the technical specs of these cars and the amount of sensors, I'm amazed they actually work at all.

 

To the OP, does this fault only happen when using cruise control?

Having looked at the technical specs of these cars and the amount of sensors, I'm amazed they actually work at all.

 

To the OP, does this fault only happen when using cruise control?

Yes the fault only occurs when using adaptive cruise control.

Yes the fault only occurs when using adaptive cruise control.

I understand your frustration, with no logged fault codes, the dealer is likely to assume the power loss is simply ACC doing it's thing. Things that can effect ACC, noise from power lines that cross the motorway, military aircraft deploying ECM. Those thing aside, I would say the ECU is at fault. Not all ECU glitches/faults will log a code if the can/bus is effected at the same time. Unfortunately with the high prices of these new components the dealer will be reluctant to simply try a block change of 'likely' parts that could cause the fault.

 

They might even go down the wrong track, and think "maybe it's the DSG clutch over heating", but that WOULD log a code. The fact you are getting a non logged fault, suggests the ECU is at fault.

I understand your frustration, with no logged fault codes, the dealer is likely to assume the power loss is simply ACC doing it's thing. Things that can effect ACC, noise from power lines that cross the motorway, military aircraft deploying ECM. Those thing aside, I would say the ECU is at fault. Not all ECU glitches/faults will log a code if the can/bus is effected at the same time. Unfortunately with the high prices of these new components the dealer will be reluctant to simply try a block change of 'likely' parts that could cause the fault.

 

They might even go down the wrong track, and think "maybe it's the DSG clutch over heating", but that WOULD log a code. The fact you are getting a non logged fault, suggests the ECU is at fault.

I've had one gearbox software update carried out as they believed this was the problem but it's not worked  :'(