Hi folks,

 

I am new to this forum, having only bough my Yeti in April.

 

I have come on to get advice on my 2010 Yeti, which has developed rust in all four doors.

 

Initially, Skoda said it was the problem of the dealer that sold the car to me, which I challenged.  After a period of providing numerous photos, they agreed that rust was present and they would have the problem fixed.

 

Skoda asked me to book in the car with a Skoda authorised bodyshop, and they will have it taken care of.

 

I then booked the car in with Volkswagen, who immediately informed me that the car required four new doors, and requested them from Skoda, whose Technical department declined, saying that a S3 repair was sufficient.

 

Volkswagen completley disagreed with what Skoda said, and informed me that they would back me 100% in pursuing new doors from Skoda.  In addition to this, I took the car to get an opinion from two bodyshops in the company that I work, and both experienced bodywork engineers completely backed what Volkswagen said. 

 

Volkswagen have basically said that Skoda want treatment applied to the rust and new paint putting over the top, which having researched thoroughly, will not stop the rust, and it will return within 6-8 months.

 

The problem I have is that this has taken almost five months to get to this stage, with the car in Volkswagen, awaiting a final decision, and I don't want to be going through this every 6-8 months when the car has a warranty.

 

This is my first Skoda, having had Fords and Nissan's before, and though I love my new car, this has been, and still is, a complete nightmare.

 

Isn't the whole point of manufacturers issuing a warranty, that they correct problems? and not just place paper over the cracks?

 

Can anyone provide any help and advice? and how do I get to speak to Technical Experts that make the decisions directly? as the Customer Service representatives say that customers are not allowed to speak to Technical.

 

Thanks in advance.

 

Al

Their "Technical Experts" might let slip the whole unvarnished truth.......good idea to keep a firewall between you and them.

Did you get a warranty from whoever you purchased it from.

 

If it is truely rusting from the inside out then it comes under the 12 year condition.

 

Taken from a Brochure: Body Protection Warranty. All new ŠKODA vehicles are fully protected during manufacture against corrosion emanating from inside the body panel for 12 years from the date of first registration. The only preconditions are: > The defect must be reported to a member of the ŠKODA authorised network as soon as it is discovered. This must, of course, be within the warranty period. > The perforation must not have been caused originally by damage, neglect, insufficient care or maintenance, or by external rusting. > All body repairs will be carried out promptly in accordance with the manufacturer’s technical guidelines, using only approved parts and materials, in order to maintain the original level of anti-corrosion protection.

 

If your car meets all then take it to the courts.

There are 2 other posts running at the moment with the same Rust/corrosion /inclusion issues,appears the problem is getting worse.

There are 2 other posts running at the moment with the same Rust/corrosion /inclusion issues,appears the problem is getting worse.

Or is it an echo chamber?.

I'm not sure anymore.

The problem was with earlier Yetis and I suspect other models. 2010 seems to be the starting point.

Or is it an echo chamber?.

I'm not sure anymore.

It's becoming a little suspicious if you ask me. Three threads started on the same subject within a week, two of which were started by brand new forum members? One might imagine that it would be more sensible to post on the existing thread, not to mention better etiquette so as to avoid the forum getting clagged up and confused with multiple discussions on the same topic. To my mind it's all rather reminiscent of the behaviour of a certain out of tune forum member who was "outed" and shut down last year.

It's becoming a little suspicious if you ask me. Three threads started on the same subject within a week, two of which were started by brand new forum members? One might imagine that it would be more sensible to post on the existing thread, not to mention better etiquette so as to avoid the forum getting clagged up and confused with multiple discussions on the same topic. To my mind it's all rather reminiscent of the behaviour of a certain out of tune forum member who was "outed" and shut down last year.

Multi threads get started on any topic. Peps just don't search first. Gearboxes, tyres, etc are typically reproduced.

The problem was with earlier Yetis and I suspect other models. 2010 seems to be the starting point.

Earlier ones?.

Since 2010?.

So all?.

Errrm my dads car is rusting on 3 doors not 4 so not me, dads is a 2011 car.

 

Question, what does the rust look like? any pictures?

 

Must be bad for VW to insist on new doors, the odd thing is Volkswagen AG are the desision makers and not Skoda. Only thing I can think of is happening is VW are demanding Skoda pay for 4 new doors out of Skodas good will pot?

Edited 18 August, 201510 yr by tiddy

Time will tell for us all.

Are you sure it's actually RUST and not ZINC INCLUSIONS (a different thing entirely - though presents itself in a similar way)???

Are you sure it's actually RUST and not ZINC INCLUSIONS (a different thing entirely - though presents itself in a similar way)???

Graham gave up...

I think there's a message there.

I don't like the way the dealers hide behind Skoda UK on this topic...or any warranty topic.

Multiple owners voicing their own car issues is fine, this is a public forum. If Skoda sees this then maybe they will address it

It would still be better if they all posted on the same thread. Apart from anything else it would keep the thread high in the forum listing. It's also very useful to have all the discussion in one thread, rather than having facts, information and speculation/conspiracy theories popping up in different places with no easy way to pull then all together into a coherent body of knowledge.

It probably does come down to a question of forum etiquette. Folks need to understand that forums aren't like Twitter: there's no hashtags so starting a new thread about a topic that's already running requires people to track discussions across multiple threads if they're going to be able to try to make sense of it all and offer constructive input and suggestions.

I've never seen any evidence that SUK, Skoda Auto or VAG actively monitor this forum. I've certainly never seen any response from them. The most we get is a dealer sometimes popping up to comment - but those cannot be taken as official communications from the manufacturer or their distributor. In that respect Twitter - and Facebook - do actually seem to be a more effective mediums; it is generally accepted that commercial organisations do keep tabs on what is being said about then on those more modern, widely used and easily-tracked social media.

(Alternatively, if people just need a place to vent, and to build a willing coterie of haters to help justify their anger then I know how to use the ignore feature.)

Or

To put it another way

Skoda don't have a corrosion problem

Try to work out what it is!.

It's not that difficult!.

Or

To put it another way

Skoda don't have a corrosion problem

Try to work out what it is!.

It's not that difficult!.

 

Quite!

 

My car is over 5 years old and has done over 90k miles. Much of that mileage has been on very poor roads and gravel tracks. Other than the zinc inclusion problem I have had a small amount of corrosion on one of the edges of the rear wheel arches that I quickly dealt with and then fitted the wheel arch "extensions" that protect the warn edge. There is NO rust anywhere else on the car, and I am reknowned for rarely washing mine, so it is normally covered in a thin layer of mud. 

 

Like most car forums the majority of people who contribute only post when they have a "problem", and it is very noticeable that the number of non-zinc inclusion corrosion problems raised over the (nearly) 6 years I have been on this forum is very low, even now when the cars are starting to get "older". The recent out-pourings from some members still doesn't confirm to me that Skoda have a corrosion problem, as they all read as the zinc matter and not corrosion per-se. 

^^^^^^^^^ Last paragraph just about sums it up.

Tony

Paint and bodywork issues are well known (both skoda UK and regular forum readers) on the doors of Yetis, be that zinc inclusions or rust.  I do not think it is unreasonable for new owners and members to seek help when they encounter difficulties in getting their bodywork issues resolved.  The way I read these posts there are different issues between this post and Tiddys.  Yes, both have bodywork/paint issues and yes, both are getting the runaround from Skoda, but for what appear to be quite different reasons.

 

What I don't think is very constructive or helpful is for some of our more regular posters to berate the new members for sullying 'their' forum, nor is it particularly friendly or welcoming to accuse any new member who is having a problem with their Yeti to be a reincarnation of a previous troll.  The threads just get derailed and don't do anything to help the original posters.

 

And for what it's worth, I very much doubt that Volkswagen would recommend replacing all four doors if the issue was just zinc inclusions.  To the OP - Fight your corner with Skoda Customer Services, and if you can get a decent franchised dealer to help your case that will certainly help.  I hope you get this resolved and you get your car back properly repaired, and I hope that somebody has provided you with a courtesy car so you've not been left without a car.

That needed to be said,thanks julieD

Thank you JulieD. Well said. :clap:

 

Forum is for discussing. We've got a big spread of models and a diverse range of users, from age and IT skills. We're not all experts or indeed know where or what we need to do on every site.

 

Report anything untoward, don't publicly try to guess or call people out, lets the mods and I work that out. We'll investigate, if nothing changes then you can conclude all is ok.