Hi hoping someone can offer some advice, I am loving my 2013 Octavia 2.0tdi Elegance but my DAB radio keeps disappearing and I don't mean the signal dropping out I mean the DAB option literally disappears from the unit!?

 

Initially I didn't think the unit was DAB enabled as the dealer said it wasn't and under the RADIO menu I only had FM or AM to choose from.

 

Then one morning driving to work I switched to Radio and strangely I had AM, FM or DAB? That evening I excitedly tuned in all the DAB stations and setup my presets. Everything was fine until a few days later I used the Sat Nav, turned back to Radio and DAB was gone (although it was still playing Talksport in the background the preset screen wasn't showing any options)

 

Via this forum I have found the Skoda download site and it did say there was a 2016 Station Logo's file as well as a 2017 Navigation file and Bluetooth update, but no option for a revised firmware?

 

under settings my device lists:

 

System Information

Device Part Number: 5E0035020

Hardware: H40

Software: 0111

Navigation Database: V03959800KH0041 ECE 2013

 

the unit is fantastic, the jukebox and the navigation etc but playing Russian Roulette with the DAB is driving me bonkers, it also sometimes freezes in the morning and is non responsive to touch and then wakes up beeps like crazy and changes channels or playlists like it's possessed!!?

 

looking at the details above should I be running a different software version and if so do I need to take it to a dealer to get this sorted, I bought it approved used so it has 12 month warranty (does that include the infotainment system?)

 

any advice greatly received.

I had this problem exactly on my 2013 Elegance Combi. I am presuming that you have the Columbus? I cured the problem completely by updating the firmware to 0390. If you do have a Columbus then PM me and I will advise what to do.

Edited 19 March, 20179 yr by Paulius55
spelling mistake

Thanks to Paulius55 for help and advice, I have now successfully solved the issue with a firmware update to 0202 which at first appeared to have solved issue but introduced another where unit wouldn't let me use volume up on some sources, a further update to 0390 seems to (touch wood) have solved all issues, hooray....