On 3/27/2017 at 14:04, 2slo7 said:

This has been touched on in other threads but I thought I'd give it a thread to itself to highlight the issue. Before going to the dealer I 'built' my soon to be delivered Superb III a few months back on the configurator. I'm replacing my current Superb II 170tdi Elegance with a new SE L Executive 220ps hatch and wanted a similar spec to what I've got now. I haven't been too impressed with the 'sound system' (as Skoda calls it) in my current car but I have talked to a few people who reckoned the Canton in the new model was way better. £600 looked expensive for the upgrade but anyway I thought I'd go for it. So I put that into the configurator: Oh no, not so fast, you want to order Canton, you'll have to order KESSY as well for another £400. Now bearing in mind I really don't want KESSY and I'm not prepared to pay for it, Skoda have immediately lost £600 from me. Looking through the other options, a tv tuner for the Columbus might have been nice, but no, you can't just order that either, you have to pay an extra £350 for a rear view camera if you want the tv upgrade. No thanks, a rear view camera is another option I don't want and wont pay for. Skoda is now up to £1450 in lost revenue (£600 Canton + £850 tv tuner). Imagine how that would mount up if other customers looking at options thought the same.

It didn't stop me ordering the car and I was able to spec the DCC (Dynamic Chassis Control) which I wanted plus a few other bits and pieces. Just a shame Skoda don't let people order what they want rather than trying to force them to pay for options they may not want. As a customer, it doesn't seem a good idea.

I have a TV tuner but don't have a reversing camera.

I have ordered a reversing camera but no tv tuner.

Due to different std features on different models. Mine is an SEL, the L&K gets some extra features which mean the options I'd have been forced to choose aren't the same when you specced your cars.