Good i hope you took their name.

Others that Main Dealers and importantly Skoda UK CS never informed have not had the Service Campaign because they were not told it was required 

and they have been blown out by Skoda UK CS's and the Dealerships that had the car through there hand when they had DQ200 failures.

 

If it was not required, and not done then no issues.   Still if your MCU or Clutch Packs are failing prematurely Skoda / VW are footing the bill.

If the Dealership failed to check on a Service Campaign and offer it to the Registered Keeper they are out of pocket...

Edited 6 September, 20187 yr by Offski

29 minutes ago, Offski said:

They are the people that should check and know

That's a big assumption with Sparshatts, they (deservedly) don't have a good reputation in Southampton (where I used to live and where I bought my Octavia from).

 It was being sarcastic.   If you read the whole line then quote the whole line.

Edited 6 September, 20187 yr by Offski

Thanks all, well I am booked in next Wednesday so will update you with the findings. 

 

I expect it will be a case of  "no fault found / could not replicate fault" initially but we will see.  It happened again last night pulling into a flat drive. Sounds very nasty to me. I hate clunks. As soon as any bushings or mounts start to fail I have to fix them

 

I am going to call Sparshatts again and quiz them about any possible recalls, just to cover this and get it on record.

The person I spoke to was fully aware of that recall as soon as I mentioned 34H5 so hopefully it would have been done if required.

 

His words were "only a very small number of cars required this".

 

 

 

 

Got through to the same chap and he checked (Skoda system working this morning) and apparently no recalls required for my car none ever issued. No recalls have been performed as a result.

 

At least that is something that the recall wasn't missed!

 

 

I confirm the same issue with my friends DSG driven 1.6 TDI. Actually he asked to try my manual to hear the same noise, because he was worrying about his gearbox issues. He notices since his car was brand new, first half of 2017.

 

Seems like a normal and expected sound, and nothing to worry about. You have a long warranty, drive and enjoy your car.

Edited 7 September, 20187 yr by nidza

Thanks for the post. Interesting to hear you mention your friend has the same clunk as do you. If that is the case, it doesn't sound right to me. It sounds like damage is being made somewhere.

 

I've driven a few VAG DSG cars (since the first iteration) and this is the first time I've experienced this. It doesn't feel as though it should be designed to do that. If I am lazy with the throttle the clunk is quite brutal and can be felt through the car.

 

My warranty runs out in 6 months so not very long really

 

When you notice issues though you need to get them at least logged on the system with the dealer so, just in case it does fail out of warranty, you can claim you tried to resolve the problem.

 

The trouble with the DSG boxes is that, although they are fantastic gearboxes, should they go wrong they are prohibitively expensive to repair out of warranty! 

 

 

 

If your warranty expires, let Škoda service officially respond in written form about existing noticed behavior, so you can fix it under warranty if something brakes down upon expiration. Personally I don't think you will have any issues.

 

 

 

http://briskoda.net/forums/topic/454955-octavia-estate-16-se-tdi-juddering-and-won't-engage-reverse 

It is only a normal noise with those making the noise.  It is not a noise it is designed to make or should make.

Skoda CZ manufacture 2,200 DQ200 DSG a day for 48 different applications.  

2,200 of the vehicles they are in are not making the noise which is a 'faulty'.   

 You know this by going and driving other 1.0TSI, 1.2 tsi, 1.4TSI, 1.5TSI or 1.6 TDI CR DSG that do not make the noise.

 

http://briskoda.net/forums/topic/455119-mechtronic-unit 

As with all Build Quality Issues, or warranty issues, especially with DQ200 DSG's. formally make it known to an Official Dealership & Skoda HQ's that you have issues, have that investigated or at least logged, because the DQ200's have had issues, 2009-2012. 2012-2015, and continuing issues now 2015-2018.

Currently Slipping Clutch Packs on some of the latest versions.

ŠKODA AUTO produces two-millionth DQ 200 dual-clutch transmission at Vrchlabí plant - ŠKODA Storyboard.mhtml

ŠKODA produces 1.5 millionth DQ 200 dual-clutch transmission at Vrchlabí plant - ŠKODA Storyboard.mhtml

Edited 7 September, 20187 yr by Offski

17 minutes ago, nidza said:

If your warranty expires, let Škoda service officially respond in written form about existing noticed behavior, so you can fix it under warranty if something brakes down upon expiration. Personally I don't think you will have any issues.

 

 

 

If only dealing with Skoda UK regarding warranty was that easy and straightforward

 

Sadly in this country we have to protect ourselves as much as we can when it comes to warranty work and claiming compensation and good will payments.

3 Year Manufacturers warranty in the UK, other countries may have only 2 years.

 

The post above yours has the link to the thread at the top.

Luckily that owner had the new MCU 'free gratis' even with the car out of Warranty.  Not many get that, many have a fight, get what they call Goodwill of like 20% of an over inflated bill off.

Others are 3-4 grand worse off and some have to sell the car for spares or repairs. 

That is what is becoming more common, as buying a 'Used DQ200' is a lottery obviously.  Better to rebuild with new MCU & Clutchpacks, but you need that £3,000 or sometimes more.

Parks Hamilton tried charging my friend for the MCU they got and failed to get the software to work with, so wanted £1,700 & a 2nd £1,700 then the car had to get Clutch Packs.

Then they failed it's MOT because it had expired all the weeks they had it.    It passed elsewhere by the way with no advisories.

 

£2,800 paid to the Skoda Approved Repairer / Main Dealership.  Lots of stress. 

The expense far exceeded that to the member.

Luckily now he has a good running car, New Engine Under Warranty originally, now a rebuilt DQ200 DSG.

http://briskoda.net/forums/topic/444617-7sp-dq200-dsg-failure 

Edited 7 September, 20187 yr by Offski

Crazy, tis pretty scary how these prices come about. As you say it's a gamble and when the dealer warranty expires I will have to take out an independent warranty to protect from these DSG prices should ...or when it eventually fails

 

Touch wood the Fabia DSG 7 has been bullet proof and we are getting close to 40k on that one.

There must be differences though because we find that box doesn't change down gears to give you some engine braking as well as the Octavia DSG 7.  The Octy changes down pretty well in that respect I have to say.

The Fabia seems to almost be in economy mode so only in sport does it change down when coming to a stop.

You certainly need the brakes more on the Fabia DSG!

 

Perhaps that's the secret to it lasting 

My Fabia Mk2 1.4 TSI Twinchargers with stage 1 or stage 2 never had a DQ200 DSG issue of any kind and they were used and abused at Sprints & 1/4 Miles.

But then i did have the Uprated Clutch Packs fitted once on one and the Software Update.

The Oil User Reject i bought which had been a Media Car in 2010 had a 'Special Software' on the DSG and went into s7 at 127mph. 

others just stayed in S6.

 

I seldom ever use the brakes, they need replaced regularly from rusting through lack of use, other than the hand brake to clear off rust at the start of every drive.

i use the gear leaver manually for slowing down, and the lever to 'S' to decelerate in winter or wet roads at lower speeds.

 

PS

My 2016 SEAT 150ps 2.0 TDI SCR DSG is amazeballs.

Coasting Function, Autohold, no CC but not needed or missed. Best of the DSG's IMO, even better than the new 7 Speed Wet Clutches which i have driven a few of.

Edited 7 September, 20187 yr by Offski

1 hour ago, Plantman said:

If only dealing with Skoda UK regarding warranty was that easy and straightforward

 

Sadly in this country we have to protect ourselves as much as we can when it comes to warranty work and claiming compensation and good will payments.

 

Try living in Balkans, and you'll be able to see what you have there from completely different perspective.

 

Update, as expected, 'no fault found or normal behavior'. Just had a lovely video through with the inspection.

 

interesting though, the technician states it's had a software update for some valves (fast) on the DSG box, so guessing that was the 34H5?

 

Will find out when I call them.

Car collected.

 

Noise/knock I hear when applying power in reverse is the "back lash" being taken up inside the gearbox. Normal behavior. Even new ones do it...

 

Apparently they have installed a TPI on the car but they were not willing to tell me the number or description of this TPI.  Shame!

 

It relates to a something they found when researching my symptoms and if my gearbox has a certain set of valves in the gear box "fast valves set" then a software update must be carried out.

 

This has been done.  It has not resolved the slight rough change in to second from third when in Sport mode though.

 

What I have noticed is that when the car changes gear the rev counter does not react as quickly as it used to. So when you change from 1st to 2nd for instance the rev counter would drop very quickly to the lower revs of that second gear but now drops a lot slower. Almost like a manual gear change where the revs drop with the speed of the engine slowing down until that next gear in play. 

 

Not sure if this is the rev counter update rate that has changed or the signal from the gear box that is slower or perhaps the actual engaging of the gears!  Normally the rev counter was lightning quick to react to each gear change.

 

I will need to drive the car for a few days to see how things settle because of course it has had a reset and will need to learn the values again.

 

Not sure I can roll back this TPI though should I not like the new behavior.  I've had mixed responses to that question from the dealer.

 

 

Urgh, this new software for the DSG is horrible. I am going to have to try to get this removed.

 

It really makes the car a lot more lethargic, almost like it slips the clutch between gears now. No more nice snappy gear changes.

 

That will teach me for getting it checked out won't it!!

Anyone know if that is likely to be possible? I would hope so...

 

Oh the joys of trying to arrange that!

 

 

Edited 14 September, 20187 yr by Plantman

1 minute ago, Plantman said:

Urgh, this new software for the DSG is horrible. I am going to have to try to get this removed.

 

It really makes the car a lot more lethargic, almost like it slips the clutch between gears now. No more nice snappy gear changes.

 

That will teach me for getting it checked out won't it!!

Anyone know if that is likely to be possible? I would hope so...

 

Oh the joys of trying to arrange that!

 

 

Sounds like the DIESELGATE fix for the 1.6 and 2.0Tdi engines. Take it to the dealer who will reduce the power of the engine, therefore make it more lethargic and ultimately use more fuel as you find yourself burying the throttle more. SIMPLY NOT CLEVER!

Your car, your property, you are responsible for your vehicle and those Technicians are working for you or as agents for your or the Manufacturer, 

so the Skoda Secret Society nonsense is ridiculous.

Just have a Skoda UK Communications manager do communications and get yourself the details of what was actually done, why it gets done and the Service Campaign Code.

They should be putting Service Campaign stickers in the boot if there is a service campaign, and the TPI can be explained even though a Dealership Service Desk person says confidential, need to know basis and that does not include you the owners or driver.

http://briskoda.net/forums/topic/451078-software-update 

http://skoda.co.uk/about-us/contact-us 

Edited 14 September, 20187 yr by Offski

PS

Take your car out, 10 miles, get the engine to operating temperature, find a nice road, with no traffic and no traffic police / safety partnership and give youe DSG some 'Dynamic Driving'  , that is in your owners manual in the DSG section, show it how you want to proceed in a spirited manner, head home and see how it is tomorrow, or later.

Cheers Offski, already tried that. I think the software has changed the way the gears actually change. It seems to simulate a slush box of yesteryear!

So granted it makes it smooth, but also sloppy as a result which isn't the way a normal DSG should behave.

 

 

Please could anyone send me a video of the gear changes via the rev counter / dash display on a petrol 1.4 TSI DSG Octavia? I would like to show the technician how it used to change before the software update. i.e. snappy and quick gear changes compared to me slower gear changes with slight slipping between changes.

 

It would be good if you can show changing up through the gears as well as down changing too. Just normal driving, no racing needed etc.

 

I am going back in to the dealer tomorrow to have a test drive with him and we will also test drive another Octavia which doesn't have the software to compare with. They say the software cannot be removed. Oh dear!

 

Call me cynical but I bet that Octavia will be the same as mine despite 'not having the software on sir' 

 

 

 

Ok small update. Been back to the dealer today to take the master technician out for a test drive. First thing, we were able to find out the cause of the clunk....it was the gearbox but the brake calipers. #rolleyes!!!!

So logiclee is the winner here!!!

 

If only they had found that first they would have never flashed the software on for the gearbox!

Still good that the clunk is actually something minor.

 

Secondly, yes that TPI has slowed down (or smoothed if you like) the gear changes.  Sadly it doesn't appear to be removable but the technician will call Skoda UK to see if there is a way to either remove the software by rolling back or flashing on the original coding again.

 

1 hour ago, Plantman said:

Ok small update. Been back to the dealer today to take the master technician out for a test drive. First thing, we were able to find out the cause of the clunk....it was the gearbox but the brake calipers. #rolleyes!!!!

So logiclee is the winner here!!!

 

If only they had found that first they would have never flashed the software on for the gearbox!

Still good that the clunk is actually something minor.

 

Secondly, yes that TPI has slowed down (or smoothed if you like) the gear changes.  Sadly it doesn't appear to be removable but the technician will call Skoda UK to see if there is a way to either remove the software by rolling back or flashing on the original coding again.

 

 

I thought that was what you were describing.

 

Had it on four different Skoda's.

 

We had two Yeti's from new, built the same week and exactly the same spec, even the same colour. One did it and one didn't. Explain that one!

 

Lee

Plantman,

Ask the Master Tech when they have ever been allowed to remove or roll back a software update.

Maybe after enough owners get really annoyed and hassle Skoda / VW there will be yet another 'Software Update'.

 

They are total pith takers.