I got in my Yeti this morning and noticed there was was an L shaped crack about 10 long at the bottom edge of the windscreen close to the driver's side wiper arm. It wasn't there last might when I parked the car in the garage.  As the car is under 3 years old it is still under warranty and was thinking of claiming.   I have read the warranty booklet that came with the car and it does not list the windscreen under exclusions.  I inspected the crack closley and the is no sign of and impact at all.    What do fellow member think of my chances of a windscreen replacement under warranty?

Personally i think you have not a snowballs chance in hell of a warranty claim.

Your crack was unlikely to be because of a temperature change and the metal of the car contracting or expending from the frosty outside to your centrally heated garage, or is it a refrigerated garage?

 

Your Cars Insurance has windscreen / glass cover.

 

Worth asking the Warranty Provider though.

http://skoda.co.uk/about-us/contact-us 

Windscreens along with all other windows are not included in the warranty.
You will need to use your car insurance cover to get it replaced.

Not a chance under warranty, if you don't know how it happened they won't entertain your claim.

 

On the other note, I would be very surprised that a change in temperature could crack a windscreen, they are designed to withstand the harshest of environments. You can thermal shock a crack into one though, defrosting with hot water, for instance. Maybe the guy who replaces it could suggest a reason for the crack?

Be surprised all you like, there are new vehicles including Skoda that have had windscreens that cracked because of the Manufacturing and how glued in and these were covered by warranty, bit not over 2 years old. 

 

Then as you say only a slight damage is required then to react to temp changes, as seen in the Windscreen Fitting Company Adverts and in the real world.

People defrosting cars etc.  Warm or warmer / hot H2o as an example.

 

The OP might want to check if possible that the Yeti screen that cracked is the one it left the factory with, and if it was replaced was it a OEM one or a pattern one.

http://briskoda.net/forums/topic/436822-cracked-windscreen 

Edited 14 September, 20187 yr by Offski

I read in another forum on this site that if no evidence on a chip or strike is visible on the crack running a pencil down it may help .  I did this and hey-presto there was a tiny tiny chip in the centre of the crack.  A quick call to my insurance company and £85 later and I have a new windscreen.  A big thankyou to all who replied.

Years back, I had a Mk4 Seat Ibiza.

I parked at work one morning - windscreen fine. When I came back to the car in the evening, a largish crack had appeared, from the rain sensor right to the edge of the screen. Really obvious. No stone damage - it just happened while the car was parked up.

Initial discussions with Seat dealer regarding a warranty replacement were as you'd expect.

Then I posted about it on an owners forum, and I heard from two other people (one in UK, one in Holland) who'd had a similar problem, same area of the windscreen.

I got them to send me photos of their damage and also took photos of my own.

I then wrote to Seat UK, presented photos of the crack on the three cars - and my replacement got authorised.

 

So - if you are aware of the same fault occurring to others, it could be worth a try pursuing.

 

In reality - it's probably easier just to pay the £50 windscreen excess or whatever it is, and get it done via your insurance.

Remember finding a broken windscreen on my first car,a £25 ford anglia 100e ,they didn’t crack then,they just shattered into thousands of bits of glass (pre laminated) and I can’t recollect if there was even windscreen cover then,anyway with only third party ins and no money to spare it was a visit to the scrappy  a new seal,some string to fit and a mate who worked in a garage to show me the way to fit it in,anyway job done and I don’t think it leaked,happy days!

Edited 17 September, 20187 yr by Sad555