Bought my car in August 2018 from Skoda dealer at 5,000 miles and had oil change (apparently). It's a 67 plate Octavia VRS245.

 

Car is on 10,589 miles. I do less than 30 miles a day. Less than 12,000 miles per year. So I've done over 5000 miles and cars wants oil within 9 months of last change.

 

Inspection is 9400mi or 297 days BUT Oil change in 1300 mi or 30 days? Why are these not synced up?

 

I'm not clear on difference or why oil change is so soon? I'm looking at £193.03p for long life oil but they can't tell me how long that last? Is it false economy to go for short life oil?

Edited 27 March, 20197 yr by JimmyUK

This looks like car is either fitted with non long life oil, or was set up wrongly at factory (both unlikely)

 

What does the oil look like, (open the bonnet and check dipstick), if it looks more like treacle than golden honey, then sensible to get oil changed

 

I am guessing you have done certain amount of urban or hard driving (and not the easy cruising at constant speed that allows long life) has been your style of use.   Around 12000 miles is normal for oil changes for this type of use

 

The Inspection is 20,000 miles which is for wearing parts, eg tyres, brake pads, brake fluid, wiper blade wear etc

 

 I would also suggest at the 12,000 miles as well as getting oil changed, you ask for wheels to be swapped front/back to even tyre wear.

 

 

Edited 27 March, 20197 yr by SurreyJohn

Hi Jimmy your car like mine should have left the factory on Long Life Castrol Edge oil. Factory should have set servicing to variable to give you 2 years or 18,500 miles whichever comes sooner. Mine got just the oil change at 17 months and 18,500 miles.

26 minutes ago, shyVRS245 said:

Hi Jimmy your car like mine should have left the factory on Long Life Castrol Edge oil. Factory should have set servicing to variable to give you 2 years or 18,500 miles whichever comes sooner. Mine got just the oil change at 17 months and 18,500 miles.

So if I bought my car used, Skoda changed oil at 5000 miles before I collected and I've only done 5000 miles why the hell is car asking for oil?

 

Do I assume when they changed oil before I collected they put short life in? Or didn't change computer? Or did nothing, although Skoda service gave me information from their computer that it's logged as being done.

 

I do urban driving where I cruise and a small stint of motorway everyday where I push it a little.

Edited 27 March, 20197 yr by JimmyUK

2 minutes ago, JimmyUK said:

So if I bought my car used, Skoda changed oil at 5000 miles before I collected and I've only 5000 miles why the hell is car asking for oil?

 

Do I assume when they changed oil before I collected they put short life in? Or didn't change computer? Or did nothing, although Skoda service gave me information from their computer that it's logged as being done.

 

I do urban driving where I cruise and a small stint of motorway everyday where push it a little.

 

It shouldn't be asking based on what you have said

 

Sounds like someone has played around, set the oil to fixed servicing at PDI, then not reset it at 5000 miles, so still counting from zero, not 5000

 

The Tech did the service indicator wrong.

 

The car did leave the factory with Long Life Oil & Long Life / Variable / Flexible serving set.

 

At the PDI for a demonstrator or Lease / Service Plan if changed to Fixed Servicing, that is 9,400 miles / 372 day, from the 24 month / 18,000 - 20,000 that Variable shows.

 

@ 5,000 miles i would not assume a Oil & Filter change was even done, a top up can be all that might get done at some 'establishments'  and a Reset, wrong reset.

Car is ex-manager lease if that explains anything?

 

OK so in order to not affect my warranty or cause any engine issues I assume I'm on the hook for this oil change as it sounds like I'll never get to the bottom of it.

 

So I should go for long life oil and ask for car to be set to variable and I should be good for next 2yrs?

 

Wow £193.......

Edited 27 March, 20197 yr by JimmyUK

All these Ex Management cars, so many Managers.  It was a Demonstrator / Perk, maybe driven by one person, and friends, family and potential customers.

HMRC perk to VW / Skoda,  Dealerships, kept 3 months / 3,000 miles min, lovely profit...

 

Not £193.

Just needs an Interim Service, Oil & Filter now,

or call it a Oil / Filter Service, £99 max, have them set it to Fixed for 9,400 miles / 372 days.

 

Or get the Dealership you bought it from that has a handless tech / fitter to foot the bill,

gesture, because their training is pathetic, and management / supervision as well.

Edited 27 March, 20197 yr by Skoffski

22 minutes ago, SurreyJohn said:

 

It shouldn't be asking based on what you have said

 

Sounds like someone has played around, set the oil to fixed servicing at PDI, then not reset it at 5000 miles, so still counting from zero, not 5000

 

This is what's confusing as if it was counting from zero then when it's due its gonna be around 12,000 miles according to computer which is a random number beyond the 9300 expected for fixed?

Take it back to the dealer and get them to check the service interval and as they were supposed to have done the oil change at 5000 miles have them reset it to come up at the 9400/372 days from the oil change, which it should be on for your style of motoring. Even if they didn't do the oil change the oil should be fine for another 5000 miles.

Either they DID NOT change the oil at 5,000 miles before you collected and set the servicing to FIXED to get you back early to pay for another oil change, but if this was the case then it should be counting down to August 2019 or 14,400 miles which IS NOT the case. Someone telling you PORKIES either way. Push for the next service for free considering the other problems you've experienced with this FRIDAY car. Good luck.

I bought it from a dealer over 2hrs round trip from me hence the slight issue of kicking up a fuss with my local dealer as they didn't sell me the car.

 

Sigh.....

Just now, JimmyUK said:

I bought it from a dealer over 2hrs round trip from me hence the slight issue of kicking up a fuss with my local dealer as they didn't sell me the car.

 

Sigh.....

I take it that the local dealer is not the same firm.

 

1 hour ago, Skoffski said:

All these Ex Management cars, so many Managers.  It was a Demonstrator / Perk, maybe driven by one person, and friends, family and potential customers.

HMRC perk to VW / Skoda,  Dealerships, kept 3 months / 3,000 miles min, lovely profit...

 

Not £193.

Just needs an Interim Service, Oil & Filter now,

or call it a Oil / Filter Service, £99 max, have them set it to Fixed for 9,400 miles / 372 days.

 

Or get the Dealership you bought it from that has a handless tech / fitter to foot the bill,

gesture, because their training is pathetic, and management / supervision as well.

So when I said £193 seemed steep and I said I'd seen it for £99 they said first quote is for long life oil so I assume second option is for standard oil and I'll just have to go back sooner. Could be false economy?

9 minutes ago, peter3197 said:

I take it that the local dealer is not the same firm.

 

Local Skoda dealer I use is  for my service etc and 15mins down the road. 

 

I traveled further to buy my car so I could get the spec I wanted. When I went to collect it was a four hour round trip due to traffic issues!

Skoda Approved Used car.

The Skoda Dealership with the useless employee can pay your local Skoda Dealership to do an oil and filter change.

Or one can scratch anothers back, as it is common that 'employees' get it wrong.

Funnily it is their full time job, 5 or 6 days a week.  Just imagine how many a bad trained fitter can mess up!

 

 

None use 'Standard Oil. ie VW502 00  5w 40 FS.  (Oil for fixed service intervas for a TSI if you wanted.)

 Not even for a £99 Oil & Filter Service.   If you ask them to they say no.  Mostly, say they never use it. Do not stock it.

VW 504/507 so 5w 30 FF LL is what they use, and for some now it should be VW508/509 so 0w 20 FS LL.

Edited 27 March, 20197 yr by Skoffski

Skoda are now saying my car did not have an oil change at 5000 miles despite reading out to me on the phone it was my first fluid change and this will now be my second. But no, it wasn't done.......

 

They have said they normally advise that on a petrol engine the oil change warning will come on between 12,500 - 15,000 miles, even though it's speced as 20,000?

 

Because I'm doing lots of short runs the car is monitoring this and clearly counting down then days to next change very quickly.

 

Think I'll go for £99 fixed and get oil changed every year if I have no choice.

If it was on variable and the car was calculating that you were causing poor oil quality and needing an early change, the miles would reduce but i'm pretty sure the days wouldn't, as it's a 'whichever is sooner' countdown.

 

Edit - you should be able to use the MySkoda app to check the online service history yourself and see if anything was recorded at 5000 miles.

Edited 27 March, 20197 yr by Kenai

21 hours ago, Skoffski said:

Skoda Approved Used car.

The Skoda Dealership with the useless employee can pay your local Skoda Dealership to do an oil and filter change.

Or one can scratch anothers back, as it is common that 'employees' get it wrong.

Funnily it is their full time job, 5 or 6 days a week.  Just imagine how many a bad trained fitter can mess up!

 

 

None use 'Standard Oil. ie VW502 00  5w 40 FS.  (Oil for fixed service intervas for a TSI if you wanted.)

 Not even for a £99 Oil & Filter Service.   If you ask them to they say no.  Mostly, say they never use it. Do not stock it.

VW 504/507 so 5w 30 FF LL is what they use, and for some now it should be VW508/509 so 0w 20 FS LL.

This is is response when I queried oil:

 

"We use Castrol Edge Professional Long life 5W30 oil for variable servicing and the same grade oil for fixed annual servicing. The only difference is the fixed service oil is Quantum which VAG supplied"

 

I would rather have the Quantum from dealerships be it the 5w 30 FS LL VW504/507 or 5w 40 FS so VW502.

Many have Quantum and use just that, Variable or Flexible as they have to VW504/507.

Quantum and Castrol being much the same, & being from Castrol is nothing special. Just a brand that spends more on advertising.

FYI Quantum (a VAG brand) oil is supplied by Fuchs (German firm, widely rumoured to be the major factory fill supplier). In the UK Quantum oil is blended in the UK in Stoke-on-Trent and features Fuchs QFX technology (XTL on their own brand oil) which offers significant low temperature viscosity and flow advantages reflected in a very low cold pour point figure.

 

https://quantumparts.co.uk/media/custom/upload/16650_Quantum_LONGLIFE_III_5W-30_Spec_Sheet_NEW_V3.pdf

 

 

if it's saying "Inspection", that's *not* an oil change.... 

 

 - Bret

2 minutes ago, brettikivi said:

if it's saying "Inspection", that's *not* an oil change.... 

 

 - Bret

It's says oil change in 29days 

apologies, I'd misread the title. 

 

Longlife is specified as "up to" 30000km; I've seen my A2 go over that in the past - 32000km - but then it's reset itself as the long runs have gone down again. Shorter runs degrade oil quality faster - not up to temperature, more water, less efficient burning and so on - so there is a case to be made for running low mileage cars with short intervals if you intend to keep them a long time. 

It does sound, though, like no service was done at 5k miles and this is just the original service indicator - 2 years or 20k miles / 30k kms - happening. There's no sticker in the door or label on the engine?   It's possible they did a service and didn't reset the computer. Hard to tell and if it's a relatively new car, the point is pretty moot. 

If you've got it written down somewhere that it was serviced before you got the car, I'd argue it somehow, but if not, I'd just write it off to experience and do the oil change. 

 

Price-wise here I'm looking at €39.90 for Helix Ultra ECT - the VAG Longlife oil - and €28 for the Helix HX8 - standard life oil, both in 4l cans in the local retail equivalent of Halfords but way better. Quantum and Fuchs are seen elsewhere to be very good, I was given Edge to top up my 1,0TSI, so I don't think there's much saving to be had switching to the "cheaper" non-long-life-oil.

 

I paid slightly over €200 for my first service and just over €100 for my inspection the other week; that included a new pollen filter, which I regard as being important here where it's so bloody damp most of the time. 

 

 - Bret

I dont think anyone is suggesting using VW502, so 5w 40 FS with the vRS 245.   (If it was mine, i would though, and not to save money on oil, just to look after my engine.)

 

If it was a Euro 5 TSI, 1.2, 1.4, 1.8 or 2,0 then i would suggest anyone wanting a keeper did not use Long Life Oil. 

& do fixed servicing.   

Not even to do Fixed Serving and still use Long Life crap like Castrol which VW Recommend.

But then VW do build some sh!te engines.