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Kodiaq stalling at speed

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I have a Kodiaq 1.4 TSI 7-seater auto, bought new in Dec 2017 and now on about 9000 miles. It went well for the first few months, but exhibited the odd mis-fire.  This was mentioned when having its first service, but the dealer found nothing wrong.. SInce then the frequency and severity of the mis-fires has worsened.  Most of the time it manifests as a bit of juddering that feels like you've just hit a rough bit of tarmac, but twice it has died completly, the worst one bieng the most recent where it cut out at 70MPH on a motorway.  I had to coast across three lanes of trafic to get to the hard shoulder before I could put it in park, restart the engine, and move off again.

Unfortunately, for the purposes of proving a fault, it doesn't always fail and not always in exacltly the same way. The previous incident had it lose power when accelerating out of a roundabout, "kangarooing" and stopping a few yards along. It did this three times before refusing to start for a good ten minutes, then it went into degraded mode and let me limp it the last few miles home.

It's been in for invesitigaton twice in the past few weeks. In each case, despite being told there were numerous faults recorded in the system, no fault has been found and the dealer returned the car having only cleared the fault codes.

Needless to say, I'm now not at all happy at the prospect of it stalling on a motorway and have lost almost all confidnece in the car.

Has anyone else seen this happen?  

I'm also wondering if investing in an OBD reader would let me gather more data on the issue, possibly in real time, in order to try and find the root cause. However, I've searched various forums and can't find a deice that is listed as working with a Kodiaq. I'm also not in a position to be able to splash out hundreds on a system I would use only a few times, so looking at something for no morethan about a £100 - does such a device exist?

 

Do you have a dash cam? If not, get one so that you can record the fault next time it happens.

 

I would be dropping the car off at your local dealer, jumping in a courtesy car and telling them that you won't be back until they've found the fault and fixed it.

 

Also, contact Skoda UK and ask them to 'open a case', so that they can get onto the dealership and assist with technical support where needed.

Many years ago I had a Golf Mk 4 which had a similar problem. When I was on a long run and the engine was fully warmed up, if I stopped for a break and restarted my journey the engine would suddenly cut out. Once I'd stopped, and then restarted the engine again it was fine for the rest of the journey. In my case, the fault was found to be in the ignition lock, which suddenly to disable the engine! Could your fault be a similar problem I wonder?

 

Chris 

What a worry. At least you had a hard shoulder to stop in. What with the smart motorways being rolled your situation would have proved most dire.

@xyzzy Welcome.

 

The fault codes printed out would be a great help.  Obviously not to the Tech or Master Tech that found no faults, they have the gear and no idea obviously.

 

Next time get Skoda Assist to get someone out and the Fault Codes can be read, printed, the car recovered to a dealership, 

and Skoda can arrange competent technicians to investigate a 'Critical Safety Issue'. 

 

Or contact Skoda UK Customer Services on Monday, they can arrange a Courtesy Car and the uplift of yours.

 

Fire off a message and a Call Handler can get back to you, then take it from there.

The Dealership should not have allowed the car to be returned because they were clueless.

http://skoda.co.uk/about-us/contact-us

 

Edited by Skoffski

My seat Leon with the same engine, but manual box, developed a random misfire one day while i was on the motorway. Engine management light came on and it was down on power. You could feel the misfire through the car. 

 

The cause wasn’t pinpointed. The guy that came from vw assistance messed with the coil packs and it spent a day at the dealers who couldn’t find anything amiss. The only thing they suggested was that it could have been caused by low fuel. When it happened I had over half a tank, but I do generally run the tank down and brim it. I carried on doing this and the problem didn’t come back. I think it was around 2 months before I gave the car back when it happened. ~30k miles on the clock

 

So don’t have anything specific to offer, other reassurance than you are not alone!

  • Author

Thanks for the replies. Today I'm due another 90 mile M-way trip and plan to set off in the late evening to avoid the peak traffic. Will have a video camera running -to see if it can capture something of how the fault appears when driving.  Skoda customer services were contacted last week during the discussion about the fault. They were as helpful and sympathetic as could be, but soft words and apologies are not a lot of comfort when they say they've done all they can and the best we can do is take it to another dealer for a second opinion.  If their standard test procedures can't say what casued the myriad of fault codes, it should tell them that their procedures need updating!  

Various things have been mentioned, for example a data bus fault or turbo charger. However, instead of swapping out parts to see if it makes the problem go away, we have essentially been told we have to keep driving it till it fails again.  This should not be happening to a car that's still only half way through the warranty period.

throttle body or ignition what was said before, if that cuts out it causes loss of electrics. I had that before although on another car, fixed under warranty.

  • 1 year later...
  • Author

well, It's been over a year since I asked about this and I should have got back to say that the issue was finally resolved. It took a fair bit of arguing with Skoda, but in the end they did the right thing. Thanks to Citygate Skoda in Watford.  The root cause of the issue was the main engine management unit. It had some sort of intermittent fault which was why it was so hard to nail down. One thing, getting their AA service person to come out to investigate the issue during one of the investigation cycles was not a great help when all he did was to clear all the engine fault codes and thus remove the evidence and that meant more time having to drive a dangerous car!
Anyway, if this issue happens to anyone else, perhaps you can suggest that they replace the engine management system to see if it helps. 

Its a really tricky one with warranty these days. Dealers cant just replace parts.... If there is no fault showing on the guided fault finding (odis machine).  Claim gets rejected and the dealer ends up having to pay for the labour/parts. Technicians have to follow the guided fault finding procedure unfortunately, due to such heavy fines by the manufacturer themselves.  Intermittant faults are the worst, the only time we are allowed to replace a part without the guided fault finding saying so is if technical ask us to on a technical report where dealers liase with technical department at milton keynes. 

 

Glad your car got sorted in the end. 

Good to head its sorted, and my local dealer was the one who sorted it :)

 

I had a similar fault on a 206 and that was an intermittent fault on the ECU - thankfully my local dealer at the time had seen a few already so sorted it quickly (car was under warranty).  

 

 

 

 

  • 3 years later...

This scenario is all too familiar. Please could you direct message me to see whether we might have purchased the same car?

@Strawberry90Welcome.

The thread was started over 4 years ago and the OP has not signed in for years.

Which member are you asking to direct message you?

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