just picked up superb tsi 1.8 4x4  elegance .

I have tried everything to connect phone to avail .

in desperation I contacted skoda uk who asked for reg number .below is their response .

please help

Presumably your car is a 61 reg so I'll move this to the Superb 2 section.

Is that correct?

7 hours ago, john999boy said:

Presumably your car is a 61 reg so I'll move this to the Superb 2 section.

Is that correct?

yes it is & thanks

What phone are you trying to connect? Until the Bluetooth module failed a couple of months ago, my 2011 ‘61 reg CR170 Superb Elegance connected to all the iPhones and a couple of Samsung phones I’ve had without a problem so I think SUK are providing you with utter bull****e. 

hi it's a samsung galaxy s9 

You might also want to add what you're trying to do as the customer service message seems to think it's only a feature of the newer MIB headunits...

 

I assume you're trying to connect to bluetooth to allow phone calls? If so, what have you done so far and have you seen the cars bluetooth name appear in the list when searching?

I have turned blue tooth on phone.

tried to find car .nothing .I let the car search for phone some times it finds it and prompts me for a 4 digit code I have tried all of them keeps coming back with no phone available 

@sean67 is it not 4 sets of 4 digit code 

16 in total 

well thats the way mine works

I have just found that out I thought it would be only 4 digits .feel a bit daft now .

 

thanks for all the help 

And suk helped no end. what a shower of useless.......

48 minutes ago, superbdreams said:

And suk helped no end. what a shower of useless.......

yep .

 

while on the thread of my ignorance does the sat nav map update automatically ?

1 hour ago, sean67 said:

yep .

 

while on the thread of my ignorance does the sat nav map update automatically ?

 

and you thought connecting the Bluetooth was a ball-ache ?  😅

be prepared for much searching and reading of threads and then thinking 'WTF do VW know about audio/nav tech'