I've just had a home visit from Skoda Assist (VW technician) and been advised that the camera is basically knackered and needs replacing.

 

Is this a common thing or is it relatively uncommon? 

 

At least I now know what has caused the car to go into full emergency braking mode and slam on the brakes whilst maneuvering.

 

Apparently Garlands have changed the oil sensor twice (which is odd), so it's a wiring issue. The door lock motor has failed again (albeit intermittently), the infotainment system has multiple failures with the databus.

 

Does that mean it needs replacing too?

 

The car is an absolute nightmare and a complete joke. 

 

Well I can't find a single dealer open.

 

However I have found VAS Motion in Merrow, which isn't far from me who are. And Gavin there seems very confident that they can rectify all of the issues fairly easily 🙏.

 

The downside it's probably going to cost me £500‐600 to get it done.

 

I don't like driving the bloody thing with all of the front safety systems isolated, so I feel that my hands are rather tied about this, I think and feel that it may be better to pay for this work to be done, rather than risk being involved in a accident and the police finding that the cars safety systems are not working, it could open me up to litigation should the worst case scenario happen. 

 

I don't know how much a new camera is, which is the main culprit. Its also got to have a ln oil service too. Hence the high price!

 

Wish me luck.

If you need another camera and VW won’t pay for it, do let me know which camera it is, I have one for an FL which I can do a deal on. Will need to be calibrated by someone with ODIS like after a windscreen replacement. It’s rare to hear of them failing but like anything, it might happen.

On 06/05/2020 at 17:39, TheWanderer said:

 

 

At least I now know what has caused the car to go into full emergency braking mode and slam on the brakes whilst maneuvering

 

 

Does the Octavia not have the same system as the Kodiaq, that uses the parking sensors to apply braking when manoeuvring not the camera, or am I missing something.

In reverse yes. But it did it when overtaking, its done the emergency braking 3 times now, One on a overtake, twice on a normal drive.

 

Luckily for me the last time, the van which was following me had time to pull up safely. Otherwise he'd have rear-ended me.

 

I've since found out that there's an internal bulletin out for the camera. 

 

Nice of Skoda UK to tell its customers about it!

3 hours ago, TheWanderer said:

I don't like driving the bloody thing with all of the front safety systems isolated, so I feel that my hands are rather tied about this, I think and feel that it may be better to pay for this work to be done, rather than risk being involved in a accident and the police finding that the cars safety systems are not working, it could open me up to litigation should the worst case scenario happen.

 

Police finding the safety systems aren't working? The police would be the first to tell you that it's YOU who's in control of the vehicle, not the safety systems.

 

 

They should be there to pick-up thing's that appear in a split second and that happen far quicker than whatever any human being can react to. 

 

They're on there, they should be working 100% of the time or the car shouldn't be running out on the road until they are. Probably about time all safety systems were interlocked to the ignition system to prevent the vehicle from being used if they're isolated or defective. 

14 hours ago, TheWanderer said:

In reverse yes. But it did it when overtaking, its done the emergency braking 3 times now, One on a overtake, twice on a normal drive.

 

Luckily for me the last time, the van which was following me had time to pull up safely. Otherwise he'd have rear-ended me.

 

I've since found out that there's an internal bulletin out for the camera. 

 

Nice of Skoda UK to tell its customers about it!

Sounds like that should be a safety recall not an internal bulletin.

 

Thought about contacting the right people.

I was told unofficially. 

 

Still the cars booked in for Thursday, I'm expecting a bill for £500+, VAS have access to ODIS and the cars maintenance file/reports so I'm quite happy for them to do the work.

 

They've always been good to mum and my (now late) dad, so I have no worries. 

If there is an internal bulletin and it almost caused a crash it should be free. (And a recall)

 

I would definitely see what you can find before you spend that much money.

 

I am sure the company are good, but basically Skoda should be coughing up for that.

I'll see what SUK CS say.

Had the visit to VAS Motion and they've found a fault "somewhere" on the oil sensor wiring, but there's no fault on the wiring? 

 

They get two different results from two hours of testing, so they think that there's a fault in the wiring loom on the way to the dashboard as the sensor is perfectly fine.

 

The camera is knackered, dead as a door nail. Hence the failure of ACC, Lane Assist, Front Assist and Dynamic Road Sign thing. No idea why the drivers side door lock and alarm system is playing up. They tested it and it comes back fine one minute and faulty the next.

 

They never got around to the Sat Nav/Infotainment system. But the said to replace the camera would be £460+labour and VAT, but it would be covered by the warranty, as should the Sat Nav/Infotainment system, alarm sensor and locks.

 

Has anyone else ever seen a brand new car (16 months now) have so many defects, faults? 

 

I really want to get rid of it as it's a liability and I don't trust it.

Edited 15 May, 20206 yr by TheWanderer

That’s very odd, this car seems to have a lot of issues. If Skoda pull a face on the warranty do let me know, I still have the H revision camera and I don’t charge Skoda money. Hopefully they do the right thing and sort it though! 

That's a right friday afternoon, payday weekend car and a half isn't it.

 

Thinking through things, has the battery / alternator / general electricity side been looked at. Usually when that amount of electrical things are going wrong, the voltage or amperage is to pot. 

Rodent damage (field mice etc) nibbling cable looms etc cause all sorts of wierd errors as much is canbus dependent. More likely if a car has been stood a while and no cats locally.

 

Edited 15 May, 20206 yr by xman

4 hours ago, TheWanderer said:

Had the visit to VAS Motion and they've found a fault "somewhere" on the oil sensor wiring, but there's no fault on the wiring? 

 

They get two different results from two hours of testing, so they think that there's a fault in the wiring loom on the way to the dashboard as the sensor is perfectly fine.

 

The camera is knackered, dead as a door nail. Hence the failure of ACC, Lane Assist, Front Assist and Dynamic Road Sign thing. No idea why the drivers side door lock and alarm system is playing up. They tested it and it comes back fine one minute and faulty the next.

 

They never got around to the Sat Nav/Infotainment system. But the said to replace the camera would be £460+labour and VAT, but it would be covered by the warranty, as should the Sat Nav/Infotainment system, alarm sensor and locks.

 

Has anyone else ever seen a brand new car (16 months now) have so many defects, faults? 

 

I really want to get rid of it as it's a liability and I don't trust it.

This does sound very odd indeed, car of that age from new should not have any faults like this. Seem like its beyond warranty work and you should reject it under the sales of goods act. 

I've been told that I can't as it's now too old.

From the Which Website granted you are after 6 months but worth a look? You've now had an Indy look at the car and they thinks it a loom issue which cannot be anything else but from factory build. 

 

’ve owned the car for less than 30 days  The Consumer Rights Act gives you an initial 30 days to reject it, if it is faulty, and claim a full refund from the dealer that sold it to you. You can also ask for it to be repaired or replaced

After those first 30 days you have to give the dealer a chance to repair or replace the car.

I’ve owned the car for more than 30 days  You're entitled to ask for a repair or replacement free of charge.

If the repair or replacement is unsuccessful, you're entitled to a refund. The car dealer can deduct ‘fair use’ from the refund after the first 30 days.

First six months If you take the vehicle back within six months of purchase, the dealer should accept there was a problem when the vehicle was sold and offer a partial refund or to repair or replace it. 

If the dealer doesn't accept there was a problem when the vehicle was sold, they'll have to prove this.

After six months It will be up to you to prove there was a problem with the vehicle when sold to you, after you've owned it for longer than six months. 

You'll have to provide evidence of this so it may help to get an independent report which could establish the condition of the vehicle when sold. 

Edited 15 May, 20206 yr by paulski

If you have owned the car 16 months you cannot reject the car. However if the car is on finance then contact the finance company as they legally own the car and will take up the arguement with any dealer. It is in there interest to keep the vehicle in working order.

Well they've had the car for 4 days now, I should in theory get it back tomorrow. 

 

They have found that the camera is knackered and will be replaced under warranty, they're scratching their heads over the sat navs odd behaviour and the door lock in the driver's door which has malfunctioned again (leaving the door unlocked), the alarm has triggered twice without any reason and of course the never ending oil sensor issue. 

Get rid of the car. What will you replace it with?

Looking at at BMWs, Cupra or Golf GTE.

Anyone got any ideas?

 

They've installed a brand new camera into the car. The car refused to accept the coding for the camera.

 

They thought that it was a duff camera, so they put it in another car to test it and it coded itself to the other car and it setup perfectly, so the camera is fine.

 

Oil sensor itself has been double checked and is working perfectly, the sat nav hasn't played up, frozen or reset itself back to 0000 on 01.01.1970 as yet, the door locks are up and running perfectly again, the alarm hasn't set itself off either.

 

Could all of the electronic failures be down to a duff ECU?

 

How much does the ECU control and are there many things interlinked with each other?

 

So my car resides in the workshop UFN. I've got a nice little Scala. Not much poke in it, but it's comfy and gets me from A-B and it doesn't throw up loads of faults either. 🙂

Edited 5 June, 20205 yr by TheWanderer

1 hour ago, TheWanderer said:

Could all of the electronic failures be down to a duff ECU?

 

How much does the ECU control and are there many things interlinked with each other?

What do you mean by ECU? - there are many ECUs in an Octavia III which communicate with each other using various CAN busses connected by an ECU called a CAN Gateway.

I thought that it was a single entity. Not multiple one's! 

 

See how much I know about cars - 0.

 

Like I said they can't get the camera to code to the car, but they're finding multiple failures in what would seem to be unconnected systems.

 

Door lock and alarm. Yeah I can see the connection - Corrected. 

 

Camera - Lane Assist, Front Assist, Adaptive Cruise, High Beam Assist.

Possible connection. Maybe this is why it has slammed the car into emergency braking without reason a few times.

 

But why does the Satellite Navigation system reset itself to 00:00 01.01.1970? Lose all the presets, display go blank, not change the headlights & time over automatically when I go to France & Belgium? 

 

I can't see any connection. 

Edited 5 June, 20205 yr by TheWanderer