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Delivery times?

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3 hours ago, Ajdolin said:

Hi all,

 

i spent my Friday evening researching the news on fire and what does it mean now for the delivery. I came across this forum and spent quite some time to get through the 77 pages 😀

Anyway, my two cents in this matter: ordered 2.0d dsg style + some safety package which included blind spot signal beginning of August 2021 here in Slovenia. Checked a few times last year with the dealer, delivery was constantly been moved for a few weeks - first February, then March, end of April and todays info is week 20. Status unknown. 
I was contacted by the dealer in December if  I would be willing to cancel the safety package, but left it as it was as there was no guarantee the car would actually arrive sooner. 
So here I am, one more person to nag about the waiting 😊

So basically the dealers have no info, they advise to wait. And the rear view cameras are now gone (didn’t order, just the info I got today).

Where did you order your Octavia? Which dealer?:)

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Porsche Ljubljana.

Hi,

 

I ordered a new Octavia 1.5 DSG estate back in Oct 2021 in the UK. Dealer said the delivery time would 34 weeks and that was only an approximate. Can't wait any longer and I'm seriously considering cancelling the order and reading this thread seems a lot of people are in the same boat.

 

Won't be ordering a another car from another manufacturer though. The father-in-law is getting on a bit now and is thinking of stopping driving altogether and passing his car onto us. It won't be brand spanking new, but at least we'll have a car.

6 hours ago, SkOmk4 said:

Sure, the backlog is not helping their cashflow; however, a cancelled order is great news for their profit...

You canceling at the dealer's doesn't mean the order is cancelled at the factory. With an unknown delay the car will arrive at the dealer, who will be able to sell it immediately with the prices we now see on the CarConfigurator. However, the price he will pay to the Factory will be the one contracted last summer (when you placed the order) - hence a net profit of several kEuro.
Not saying you shouldn't have canceled; I completely understand your personal reasons. It's one of those cases when you shouldn't wait, but make a decision.
And as I said before: not having any info from the dealer, is far worse than knowing you will be delayed for N months.

They told me, they can not order cars to stock. They must already have a buyer, who is ordering the car. If they can keep the order after buyer cancels, this would be unfair practice, but this is Skoda we are talking about, so no surprises there. I don't know then why they don't invent "buyers" like John Doe and just say he cancelled. Maybe they do... 😕

Soooo…got some updates and hope

I’m not going to make more panic by writing this…but 3 Octavias iV + one Kamiq that my company ordered are officially cancelled by factory. We just got informed today from the dealer with simple explanation “unable to deliver” ??? Mainly it was all about chip and parts shortage and there was also fire mentioned…and about kamiq…1.6 diesel engine is not available anymore (it was at the time of ordering) and if we want to change it into 1.5 petrol we have to make new order with higher price.

Btw…for my fellow slovenians…has anyone noticed the range of engines on official Skoda Slovenija site? Two 1.5 petrol engines one manual and one DSG and two diesel 2.0 engines as well one manual and one DSG…that’s all what is left. There’s some serious 💩 going on.

 

Holy crap what is happening 😕 that is some bad news after some more bad news 😢

The 1.6 TDi is crap anyway.

Edited by xman

7 hours ago, Dado82 said:

Soooo…got some updates and hope

I’m not going to make more panic by writing this…but 3 Octavias iV + one Kamiq that my company ordered are officially cancelled by factory. We just got informed today from the dealer with simple explanation “unable to deliver” ??? Mainly it was all about chip and parts shortage and there was also fire mentioned…and about kamiq…1.6 diesel engine is not available anymore (it was at the time of ordering) and if we want to change it into 1.5 petrol we have to make new order with higher price.

Btw…for my fellow slovenians…has anyone noticed the range of engines on official Skoda Slovenija site? Two 1.5 petrol engines one manual and one DSG and two diesel 2.0 engines as well one manual and one DSG…that’s all what is left. There’s some serious 💩 going on.

 

All orders were placed last July?

39 minutes ago, Ajdolin said:

All orders were placed last July?

No, july was my order for Kamiq…company ordered octavias in October 2021. At first we had no info about the delivery, later we got info that it would be expected somewhere in December 2022, month or two later it was lifted for January 23 and again after a month February 23 so now we got cancelled directly from the factory.

I paid the deposit on the Mazda3 yesterday. Should be mine by the end of next week. I'll wait a few days before cancelling the Skoda, just to be on the safe side. I was really looking forward to the Octavia, maybe the 5th generation somewhere in the future...

8 hours ago, MaximusMeridius said:

they can not order cars to stock.

I guess they can't; but they can however use a cancellation to their advantage...
I mentioned it few pages ago (on this topic). On the Skoda-RO stock list (available online) a 2.0 TDI DSG Style++ apeared out of the blue about 2 weeks ago. I knew the stock quite well, since I checked it weekly since I placed the order last August. There was no TDI, only PHEVs. Since this one was really similar configuration as my order, I asked my dealer about it; and also: how is it possible to build stock when there are TDI/DSG orders not delivered? She told me that it can't be stock building up, but it must be an order that was cancelled by the client and now the car belongs either to Skoda-RO, or to the dealer...
 

Cancellations by the factory are indeed very bad news! And again, what they choose to cancel makes no sense - similar to the deliveries (newer orders before older ones). I mean how can they decide to cancel orders placed in October, but still keep those of April or May? Is there a Czech worker pleading: "Boss, please!!! Let me keep working on this car! I've been working on it since last April, I beg you - let me finish it!!! Cancel that new one, I haven't started working on it yet..." ???

To me it doesn't make any sense... unless they have a "wheel of fortune" in a marketing office somewhere to decide what&when gets built.

 

@Dado82 I'm really curios: does the dealer provide any kind of "proof" for the “unable to deliver” clause invoked by the Factory? Or they simply notify you via phone or email?

@buzcro Congrats on your new car! Mazda3 is a great looking car, and almost sure - less software-buggy.

58 minutes ago, Dado82 said:

No, july was my order for Kamiq…company ordered octavias in October 2021. At first we had no info about the delivery, later we got info that it would be expected somewhere in December 2022, month or two later it was lifted for January 23 and again after a month February 23 so now we got cancelled directly from the factory.

So let me get this straight. You ordered Octavias IV in October, then waited 4 months for them to cancel the order? Also waited for Kamiq even longer. Wtf is this? And what will you do now about Octavias and Kamiq??? 

Edited by MaximusMeridius

58 minutes ago, Dado82 said:

No, july was my order for Kamiq…company ordered octavias in October 2021. At first we had no info about the delivery, later we got info that it would be expected somewhere in December 2022, month or two later it was lifted for January 23 and again after a month February 23 so now we got cancelled directly from the factory.

Man, that’s real unfortunate. I am now waiting for something similar as it keeps being pushed forward without any info of the status. 

1 hour ago, Ajdolin said:

All orders were placed last July?

No, july was my order for Kamiq…company ordered octavias in October 2021. At first we had no info about the delivery, later we got info that it would be expected somewhere in January 2023, month or two later it was lifted for February 23 and now cancelled.

 

3 minutes ago, MaximusMeridius said:

So let me get this straight. You ordered Octavias IV in October, then waited 4 months for them to cancel the order? Also waited for Kamiq even longer. Wtf is this? And what will you do now about Octavias and Kamiq??? 

Not sure yet to be honest…there are some meetings going on on this topic, as soon as I get some new information I’ll let you know…we are all confused and just wtf faces all around…I mean what to think?

10 minutes ago, Ajdolin said:

Man, that’s real unfortunate. I am now waiting for something similar as it keeps being pushed forward without any info of the status. 

Well I hope this will be some isolated case, because after all it is company order and it was a bigger one…so I doubt they would cancel regular customers I think it’s some kind of adjusting. But mostly I think they took it too far with new models. In just short of time they pushed out 3 new models, actually quite popular ones…Fabia, Karoq and now Enyaq cupe…and I just read yesterday how proudly they bragged about enyaq cupe production, yesterday it started and they will produce around 300 vehicles a day. So what’s left for others…and that’s the factory with most of their models. Only superb, kodiaq and karoq are made in Kvasiny factory 🤷🏻‍♂️ And when you put all the shortage of everything I guess and pushing new popular models out…there you have caos. 

It could be something related to iV models in particular?
Last week when I discussed with the dealer, I was asking what's going on with those crazy delivery terms for Octavia iV (estimated Q3.2023). She told me that even with those long terms, they are not allowed to accept orders for Octavia iV until further notice from the factory.

1 minute ago, SkOmk4 said:

It could be something related to iV models in particular?
Last week when I discussed with the dealer, I was asking what's going on with those crazy delivery terms for Octavia iV (estimated Q3.2023). She told me that even with those long terms, they are not allowed to accept orders for Octavia iV until further notice from the factory.

Yes iV is totally cancelled also superb and Octavia…temporarily and no date when will it be released again for now

That is ridiculous - imagine that my order gets cancelled by the factory, after waiting for almost a year? Is that even legal? Can I as a customer even do something about that - I mean they cant just cancel and f**k you...what about the damages and deposit stuff??

Totally agree with you, it's a ****ty situation...
...but as far as I can tell you can't do anything about it. Don't know how your Contract looks, but I carefully read mine and all the conditions. It clearly specifies a "cannot deliver" clause that ca be invoked by the Factory. It's followed by complete refund of the deposit, but there are no penalties for delaying you or "blocking" your money for a long time...
It's unfortunate, but it's the kind of "take it or leave it" deal... Their Legal department knew quite well what was doing when they drafted that type of Contract.

1 hour ago, GregB11x said:

I mean they cant just cancel and f**k you

 

They can and they would.

 

Commercially and reputation wise its a situation that they would avoid if at all possible so I doubt it will happen without them offering an alternative deal.

Edited by J.R.

I checked mine, no word on factory cancellation, only annex on estimated delivery date (could be more than 6 months + 45 days due to covid). And now we have the fire (force majeure) so it can be prolonged indefinitely without any financial consequences for Skoda.

Ok, got you! Since I'm assuming the Contract terms are country-dependent, here's the Paragraph #3 (included in Chapter "Other Conditions") in my Contract:

 

"The Buyer expressly accepts the Seller's right to unilaterally terminate the Contract, at least 30 days before the delivery date ("Term of Termination"), if within the Term of Termination the Seller informs the Buyer of the fact that the vehicle mentioned above it cannot be ordered from the manufacturer or, although the vehicle has been ordered from the manufacturer, the latter notifies the Seller that he cannot deliver the ordered vehicle within the specified time. The amounts paid as advance by the Buyer will be returned, within 5 working days from the date on which the Seller informs the Buyer about the impossibility of fulfilling the order. If the manufacturer informs the Seller that the good can be delivered in a longer delivery time than the one initially agreed by the parties, the Seller may: (i) agree (including by email) with the Buyer a change in the extension of the delivery date without modification of the other contractual financial conditions, or in the absence of an agreement of the Buyer for the extension of the delivery term, the Seller may terminate the Contract."

 

FYI, the "Term of Termination" refers to the termination of the Contract. In my case it is equal to 45+8 weeks (45=max. delivery term, 8=max. delivery delay mentioned in the Contract). Before the "Termination" date of the Contract, the two parties may agree (email or phone) on prolonging the Contract, in principle under the same financial conditions (sadly, that's not explicitly indicated in the Contract).

So clearly, the dealer (or the factory) has the upper hand in this Contract, they can close it anytime they want without paying any penalties...
Indeed, the though of them being able to cancel after keeping you waiting a year or more, is really annoying. Unfortunately the common-sense rules don't seem to apply here...

Edited by SkOmk4

I think its simply that, at the factory, they look at the order and if a projected build date looks too far in the future, maybe 1 year, maybe beyond a major price review date, or a model change or rejig, they will cancel it, they cannot afford to take the financial hit.

 

More recent orders will be the ones likely to be affected I would think.

 

We know that production of around 16,000 Octavias have recently been borked by the fire in Mlada Boleslav.

 

https://m.facebook.com/prewaveai/videos/a-fire-at-a-grupo-antolin-factory-in-mlada-boleslav-a-town-to-the-northeast-of-p/621567819065278/?locale=ms_MY&_rdr&_se_imp=2B6nzIElOVEgAjJWQ

 

Edited by xman

I think common sense left us with arrival of covid…

I doublechecked the contract, only one sentence on cancellation and refund - if the seller doesn’t deliver the vehicle in agreed time (which is not limited due to annex and covid related supply chain disruptions).

Meh, bad timing for buying a new car. Had I known that it wouldn’t get better but only worse, I wouldn’t allow myself to get in this mess in the first place. But can’t really blame them for the fire, that was a big slap in the face for all…

just glad i was told my car was built before the fire,now awaiting parts before delivery.

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