Hi everyone. I collected my new Octavia (1.0 TSI SE Technology) from the dealership today. When I first fired up the navigation system, it came up with 'loading.' 8 hours later, it is still won't load. Any ideas?

Join the Q mate. This forum is littered with infotainment software issues, glitches, black screens , endless loading circles. Log all probs and tell dealer immediately as the car is not as described and not fit. It reminds me of a air crash investigation show a few years ago. The pilots were fixated on a computer problem on why the engines were a low thrust while the throttles were at full. The pilots only looked at the throttle screen while the plane descended into the ground.

A bit of a severe example but when things dont work we get fixated on the screen to try to work the problem ,,, at the expense of driving the car. That is a risk and shouldnt be a risk as the car should have gone through full testing prior to launch. BTW its not just us ,, the Golf 8 has the same problems o hear.

As i have said before the Octy and the Golf are the bread and butter of the VW group and the brands really need not annoy their loyal customer base. Skoda may have taken the eye off the ball here as they expand into India and further. 

Too many users , too many problems , there will be a fix and we can get back onto praising the car again for all the good bits. Stick with it mate , dont give the dealer an inch although not their fault , if we all shout , they must do the right thing by us.

Amen Brothers

Cheers mate. I'll get in touch with the dealership tomorrow and see what they say, especially as I'm having other problems now as well. It apparently had an update this morning before I had it, so it might be down to that. But I won't put up with things not working as they should on a brand new car. 

Hi, feel free to return to dealer, but first I should at least try a reset with long press of on/off button. As with any computer, boot before contacting support 

Thanks for your reply, I have tried that several times, unfortunately, it didn’t work. 

I have been in touch with the dealer and I’m taking it back in tomorrow, so hopefully they will be able to sort it 👍

Yeah, what’s that about?

 

I took my Octavia into Giltrap for two issues, the Navigation function on the Infotainment system doesn’t work and for $36,000 you think that they would give you a hi-fidelity CD or media player, with an SD card reader as all the literature refers to “insert your SD card into the SD card reader. 
 

Giltrap had the car overnight and I now have wireless CarPlay which didn’t work before but no Navigation and no CD player with SD card reader. 
 

I only purchased the 2022 Octavia in September 2023, it’s now December 2023 and the vehicle I test drove had an CD player with SD card reader, I remember this because the sales rep pointed it out. 
 

So anyway, the initial response re the CD player was “that’s not the way technology has gone”. Really? I don’t give a **** what way you think technology has gone, I’m 55 years old and I want to be able to listen to music in my car in hi-fidelity, not undulating in low res over some streaming network via a telephone. 
 

As for the Nav system, the official reply from Giltrap and Skoda NZ is:

 

”Good afternoon, I have heard back from Skoda NZ. They have confirmed your vehicle does not have navigation - it is turned off from factory. 
Kind regards, xxxxx from Giltrap Skoda Newmarket 09 522 9922”

 

and

 

”Good afternoon, Skoda NZ have said they can not turn on the navigation.
Kind regards, xxxxx from Giltrap Skoda Newmarket 09 522 9922”

 

However, I want to know why Nav has been turned off and if it has been turned off, as they say, at “factory”, why can you still download the regional map update from the Skoda Portal. 
 

The reality is that I don’t need the permission of Giltrap or Skoda to take it to an auto electrician and have them “turn” it back on. So that’s what I reckon I’ll do. 
 

Meanwhile, I’m listening to high res digital files from a 4TB drive plugged into the USB-C. I happen to think that having 2 x USB-C ports for playing music from your telephone is just stupid. Exchanging a musical experience for musical convenience is the electronics industry reinventing things to sell to people that they already have.
 

Case in point, the CD, bi-wiring, USB-C, SONOS, anything Apple Mac and the list goes on but more so than anything else, phone charger accessories. It surprises me that government doesn’t legislate the f#%k out of phone charger accessories. 

 

Love the car, hate the Infotainment system, give me a knob anytime, 4 track audio tape, 12 inch vinyl, anything analogue. 
 

happy Skodering!

 

Rog Amour. 

On 22/12/2023 at 07:22, Rogamour said:

Yeah, what’s that about?

 

I took my Octavia into Giltrap for two issues, the Navigation function on the Infotainment system doesn’t work and for $36,000 you think that they would give you a hi-fidelity CD or media player, with an SD card reader as all the literature refers to “insert your SD card into the SD card reader. 
 

Giltrap had the car overnight and I now have wireless CarPlay which didn’t work before but no Navigation and no CD player with SD card reader. 
 

I only purchased the 2022 Octavia in September 2023, it’s now December 2023 and the vehicle I test drove had an CD player with SD card reader, I remember this because the sales rep pointed it out. 
 

So anyway, the initial response re the CD player was “that’s not the way technology has gone”. Really? I don’t give a **** what way you think technology has gone, I’m 55 years old and I want to be able to listen to music in my car in hi-fidelity, not undulating in low res over some streaming network via a telephone. 
 

As for the Nav system, the official reply from Giltrap and Skoda NZ is:

 

”Good afternoon, I have heard back from Skoda NZ. They have confirmed your vehicle does not have navigation - it is turned off from factory. 
Kind regards, xxxxx from Giltrap Skoda Newmarket 09 522 9922”

 

and

 

”Good afternoon, Skoda NZ have said they can not turn on the navigation.
Kind regards, xxxxx from Giltrap Skoda Newmarket 09 522 9922”

 

However, I want to know why Nav has been turned off and if it has been turned off, as they say, at “factory”, why can you still download the regional map update from the Skoda Portal. 
 

The reality is that I don’t need the permission of Giltrap or Skoda to take it to an auto electrician and have them “turn” it back on. So that’s what I reckon I’ll do. 
 

Meanwhile, I’m listening to high res digital files from a 4TB drive plugged into the USB-C. I happen to think that having 2 x USB-C ports for playing music from your telephone is just stupid. Exchanging a musical experience for musical convenience is the electronics industry reinventing things to sell to people that they already have.
 

Case in point, the CD, bi-wiring, USB-C, SONOS, anything Apple Mac and the list goes on but more so than anything else, phone charger accessories. It surprises me that government doesn’t legislate the f#%k out of phone charger accessories. 

 

Love the car, hate the Infotainment system, give me a knob anytime, 4 track audio tape, 12 inch vinyl, anything analogue. 
 

happy Skodering!

 

Rog Amour. 

 

So you wanted a CD player but didn't check it came with one before purchasing? 😉

 

CDs HAVE gone the way of cassettes and 8 tracks unfortunately. I remember when I bought my 2003 plate MkIV Golf from new that came with a 6 CD changer in the glovebox, it was like all my Christmases had come at once.

 

Seriously though, the solution to your problem is to rip your CDs to a high-resolution mp3 format and then load onto a USB stick that you pop behind the gear lever (as you've done). BINGO, your entire music collection available in your car.

 

NB: CD is not a high-fidelity medium, it's a compressed format like all digital audio.