I'm about to pickup a late 2017 'approved' Superb 1.4tsi DSG Estate from a main-dealer in the UK.  It has done 16k miles. 

 

I have just realised that in its 3.5 year life it has had one service, which strikes me as very little!  I'm trying to understand how Skoda servicing works, as the only other Skoda I have owned went back before it was due a service. I assume this means the vehicle is on the 'variable' schedule, which is believe is up to 24month/18k miles?

 

The dealer is undertaking the next service before handover, and I have a two year Skoda Used warranty included in the sale, along with the next two services.

 

1. Are my assertions correct regarding the intervals?

2. Is the schedule published so that I can check they have done everything?

3. What does the DSG need in terms of servicing... info seems to be varies and conflicting online.

4. Can I switch to interval based servicing an still maintain warranty? (18k oil changes seem bonkers to me)

 

Thanks in advance 

The DQ200 needs nothing.   The servicing might have been just once at 2 years. So if a Skoda Dealership is selling it with a warranty the Manufactured recommendation include the brake fluid change at 3 years.  They include the AC serviced at 2 years or some say at 3 years.  So if they want to sell the car with a valid Skoda Used Car / Skoda approved used car warranty have them do as the Warranty T&C,s say.  Service to manufacturer's recommendations / specifications.   Ensure any body repairs are to factory standard or actually better than to factory standard.   If the next 2 services are Fixed Services so Annual or at 9,400 miles then good if you want that.    Air filter and spark plugs due a change at 4 years.  I doubt that is included in the next service or the one after, or the brake fluid change at 5 years or the AC service being done again. 

Edited 6 May, 20215 yr by e-Roottoot

1. If the car is being freshly serviced, see e-roottoot above, and ask the dealer to put it onto fixed interval servicing which answers (4).
2. I think the service schedule and items are available on-line, along with the service log.
3. I think the DQ-200 is "filled for life" according to Skoda. Of course that may mean the "unserviced life of the transmission" rather than the life of the car. Based on information from ZF Transmissions, I'd suggest changing the ATF in any self-shifting transmission every 40_000 miles.

 

1 hour ago, e-Roottoot said:

The DQ200 needs nothing.   The servicing might have been just once at 2 years. So if a Skoda Dealership is selling it with a warranty the Manufactured recommendation include the brake fluid change at 3 years.  They include the AC serviced at 2 years or some say at 3 years.  So if they want to sell the car with a valid Skoda Used Car / Skoda approved used car warranty have them do as the Warranty T&C,s say.  Service to manufacturer's recommendations / specifications.   Ensure any body repairs are to factory standard or actually better than to factory standard.   If the next 2 services are Fixed Services so Annual or at 9,400 miles then good if you want that.    Air filter and spark plugs due a change at 4 years.  I doubt that is included in the next service or the one after, or the brake fluid change at 5 years or the AC service being done again. 

Thanks, this is really helpful.  Do you happen to have the reference doument for this schedule?  I've been on the Skoda website and all I could find and a basic infographic which didn't quite corrolate with this, so I'd like to be able reference something when I speak with the dealer.

 

Edit: Sorry, the infographic does align... I was reading it incorrectly!

Edited 6 May, 20215 yr by graphic

4 minutes ago, graphic said:

 Do you happen to have the reference doument for this schedule?  

Good luck with that.

 

If you do happen to find this mythical document, do let us know......

Skoda put Recommendations in the Warranty T&C's regarding Servicing and do not use the word 'Schedule'.   That is in the UK.

 

This must be something like Skoda recommend from 3 years-10 which is when there are Fixed Price Servicing & Maintenance & Participating Dealers.

 

The DQ200 twin dry clutch DSG has 2 oils, in the Box and & in the MCU.  Neither oils have guidelines / recommendations or a schedule for being changed.

I recommend you leave well alone and be sure you have a warranty that covers the DQ200 DSG.

It will not cover 'Wear & Tear' so Clutch Packs if they required replacing, it should cover the Mechatronic Control Unit' if it fails / leaks. 

 

 

 

Edited 6 May, 20215 yr by e-Roottoot

26 minutes ago, xman said:

Good luck with that.

 

If you do happen to find this mythical document, do let us know......

Ahh, like that is it! Ok. I had how obtuse things are these days

14 minutes ago, e-Roottoot said:

Skoda put Recommendations in the Warranty T&C's regarding Servicing and do not use the word 'Schedule'.   That is in the UK.

 

This must be something like Skoda recommend from 3 years-10 which is when there are Fixed Price Servicing & Maintenance & Participating Dealers.

 

The DQ200 twin dry clutch DSG has 2 oils, in the Box and & in the MCU.  Neither oils have guidelines / recommendations or a schedule for being changed.

I recommend you leave well alone and be sure you have a warranty that covers the DQ200 DSG.

It will not cover 'Wear & Tear' so Clutch Packs if they required replacing, it should cover the Mechatronic Control Unit' if it fails / leaks. 

 

 

 

Thanks, the top is the same as the one I have just found I think. Second one is helpful.  Can I ask how this fits in with the 'variable' service plan, as it appears to be interval based.  Are they likely to push back on my request to do the 4-year items as it's on the the alternative plan?  Forgive my ignorance.

Variable / Flexible is at up to 24 months and might be between 18,000-20,000 depending on if VW, Skoda, SEAT or Audi are giving the number in miles.

 

You can do sooner if you so wish. 

You can do Oil Changes as Interim Oil Changes annually if you so wish, or have someone check the car annually or more often.

 

It is all Flexible', or you can have it fixed.

 

Once you get the Dealership Employee to show you what the 2 services include that you are paying to get free with the car then you will be sorted.

Be sure the car is Serviced to Skoda Recommendations when you get it.

So Brake Fluid has been changed, the Pollen filter was done at this or the last service, and the various 'Extended Scope' stuff was done.

So I look at the infographic above and what do I see?

 

Oil service = oil/filter + 5 mins to check to see if upsell discs pads possible

 

Inspection = things anyone can and should do regularly, eg do my lights work? Check tyre pressures etc.

 

Insp. Expanded Scope = Inspection + just a couple of things of the loads of things MOT would check anyway. Strangely they check the engine oil level, presumably because it might have leaked after the Oil service that was carried out minutes before.

 

Oh I forgot, they lubricate the bonnet lock, and check your interior light comes on when you open a door, yeah....

 

 

7 minutes ago, e-Roottoot said:

paying to get free

That's about right!

 

Thanks you've been really helpful. Is the presence of the DQ200 a warning flare?  It's always hard to guage how hyped particualr issues are. I'm hoping to keep this car for a good period of time, so reliability is important. I always keep on top of servicing and will likely use a local specialist after the warwanty period is up.

Servicing and maintenance is to have a car fit for purpose and when going for a roadworthy inspection ready to pass as work has been done.    A Skoda approved used car with a Full Main Dealer Service History should be showing a car serviced to the Manufacturer's recommendations and not a History of stuff not done when previously owned and still not done so overdue when a Skoda Dealership resell it. 

1 hour ago, e-Roottoot said:

Servicing and maintenance is to have a car fit for purpose and when going for a roadworthy inspection ready to pass as work has been done.    A Skoda approved used car with a Full Main Dealer Service History should be showing a car serviced to the Manufacturer's recommendations and not a History of stuff not done when previously owned and still not done so overdue when a Skoda Dealership resell it. 

I agree.  Based on the information you've kindly pointed me towards, I don't think this car does have overdue items if running on this 'variable' schedule. I'm just keen to clarify the position so I better understand what's what. 

 

The neuances of which DSG is installed and their history is something that I've only really come across today as, aside from a few months with a 2010 Octavia, I've had Fords, a Honda and a BMW for the last 20 years. I'm not a really car enthusiast nor do I work in the auto trade... Just a bloke trying to make sure he doesn't make a bad choice!

There is not to know about DQ200's. and with which engines.

FWD cars.

They are on Petrols or Diesels with less than 250 Nm torque. 

2008/9  to now.

Less than 180ps with Skoda 1.0, 1.2, 1.5, 1.8 TSI's. 

 or 1.6,1.4 or 1.2 TDI's.   (VW had 192ps 1.8TSI's with the DQ200)

 

There should be no issues with a DQ200 DSG from 2017.

The World Wide Recalls / Service actions / campaigns were on ones 2008/9-2012, then some from 2013-2015.

The Australian Service Campaign / Recall from 2019 does not apply in the UK.

There are TPI's on some from 2015 til now, but that should not concern you with the 1.4 TSI Superb.

 

There are the odd one with issues, but have the warranty to cover that now and later an Extended Warranty.

Edited 6 May, 20215 yr by e-Roottoot

11 minutes ago, e-Roottoot said:

There should be no issues with a DQ200 DSG from 2017.

The car I have the deposit on was registered late November 2017, so that's good to know. 

 

Reading around the subject today, I was beginning to wonder if looking for 2.0tsi DSG was a better option given we'd like to keep this into the longer-term. I had originally decided to sacrifice the 2.0 for a 1.4 in order to keep the cost down while still being able to get an estate version (kids bikes, camping etc) with low miles.

Hey, just wanted to say thanks for the help on the forum this week from you all, especially @e-Roottoot.  Really means a lot that folks are willing to share their knowledge around.

 

After your prompting, I pushed the dealer a lot harder on the service history.  The more I pushed, the more bluff there was.  The vehicle had been on the 'variable' path, which meant that nothing more than an oil change had actually been done in 3.5 years.  The dealer's offer to undertake the 'year 4' service before handover, turned out to just be an oil change, not the £310 of missing 'recommended items' (inc brake fluid, sparkplugs etc).

 

Long story short, I withdrew.  Called another dealer on a 2.0l TSI DSG and the service was night and day better.  They immediately pulled up and emailed me the full service record certificate. This time it was on the 'interim' path and they had already undertaken the necessary ‘recommended’ items after they part-exed the car from their customer, ready for resale.

 

Also, I hopefully have the added security of the less problematic wet DSG. Although I’m sure they also have their niggles too.

Edited 7 May, 20215 yr by graphic

22 minutes ago, graphic said:

Hey, just wanted to say thanks for the help on the forum this week from you all, especially @e-Roottoot.  Really means a lot that folks are willing to share their knowledge around.

 

After your prompting, I pushed the dealer a lot harder on the service history.  The more I pushed, the more bluff there was.  The vehicle had been on the 'variable' path, which meant that nothing more than an oil change had actually been done in 3.5 years.  The dealer's offer to undertake the 'year 4' service before handover, turned out to just be an oil change, not the £310 of missing 'recommended items' (inc brake fluid, sparkplugs etc).

 

Long story short, I withdrew.  Called another dealer on a 2.0l TSI DSG and the service was night and day better.  They immediately pulled up and emailed me the full service record certificate. This time it was on the 'interim' path and they had already undertaken the necessary ‘recommended’ items after they part-exed the car from their customer, ready for resale.

 

Also, I hopefully have the added security of the less problematic wet DSG. Although I’m sure they also have their niggles too.

I would run a mile from a car with one oil change in 3.5 years mate, move on and keep looking you will find one with full history soon enough.

20 minutes ago, paddywack1878 said:

I would run a mile from a car with one oil change in 3.5 years mate, move on and keep looking you will find one with full history soon enough.

I did!

40 minutes ago, graphic said:

I did!

Well done mate, I travelled down to leicester to pick a SE-L estate up it was a 17 reg, 36k on the clock with pretty good service history but on the drive home a gearbox warning error light came on so i drove it back and got a refund,  I was gutted but a month later i got myself a cracker what i am pleased with, so it took 3 months to find one in the end. 

1 hour ago, paddywack1878 said:

Well done mate, I travelled down to leicester to pick a SE-L estate up it was a 17 reg, 36k on the clock with pretty good service history but on the drive home a gearbox warning error light came on so i drove it back and got a refund,  I was gutted but a month later i got myself a cracker what i am pleased with, so it took 3 months to find one in the end. 

Glad it worked out in the end... there's no point being impatient about it and regretting for the life of the car.  The one I've found since seems pretty good on paper.  As I said, this dealer was happy to send me the service paperwork and had already undertaken the work the previous dealer was refusing to, and that was a car 6 months older.  Hopefully this one hold up.

 

Are you enjoying to 2.0?  Does it punch you in the wallet?

I went from a berlingo van to this facelift superb and to me it goes like stink.

20 minutes ago, graphic said:

Glad it worked out in the end... there's no point being impatient about it and regretting for the life of the car.  The one I've found since seems pretty good on paper.  As I said, this dealer was happy to send me the service paperwork and had already undertaken the work the previous dealer was refusing to, and that was a car 6 months older.  Hopefully this one hold up.

 

Are you enjoying to 2.0?  Does it punch you in the wallet?

short journeys i get crap mpg but anything around 15miles or more i get around 50 mpg and on a long trip to north wales from liverpool i got 70 mpg i dont know how accurate the cars computer is but i used to get about 40 on a run in me van so i am happy with it. 

30 minutes ago, paddywack1878 said:

short journeys i get crap mpg but anything around 15miles or more i get around 50 mpg and on a long trip to north wales from liverpool i got 70 mpg i dont know how accurate the cars computer is but i used to get about 40 on a run in me van so i am happy with it. 

Is that on the 2.0tsi 220? That's better than I was expecting tbh. Looking forward to a bit more oomf underfoot having had diesels for a long time.

No graphic, its a 2.0 diesel 150ps auto estate.

13 minutes ago, paddywack1878 said:

No graphic, its a 2.0 diesel 150ps auto estate.

Ahh now that makes more sense! 🤪