Hi All;

 

Still getting to grips with my week-old Enyaq 60 Nav.

Generally pleased with the car - especially as I find that I can recharge at home for £0.50 kWH by using my off-peak tariff

courtesy of Octopus. Incidentally I have also discovered Octopus' Electric Juice scheme which is well on the way to using a 

single card to allow charging on many networks - well worth a look.

 

I do have one question for other Enyaq owners however.

 

My car is fitted with 19" wheels and only has the one ride quality setting - I am aware that with other options ride quality can

be charged to 'Eco', 'Sport', 'Comfort' etc.

I find that the suspension is harder than I was used to in my Yeti which is OK when the roads are flat. However as most of the 

roads in my County consist of potholes and covered trenches joined by bits of tarmac, it can be unexpectedly uncomfortable at

times. 

This came as a surprise to me as reviews had generally praised the ride quality (eg. 'Car' Magazine said "It's not often that a car's

ride quality can impress with its pliancy within the first 100 metres, but that was the case here – it crushes speed humps

and shrugs off ridges in a way that no car with 19-inch wheels has any right to". 

 

Has anyone else experienced the same ? I can't help but wonder whether some sort of adjustment might be required by the

Dealer but I am unsure what !

 

All comments gratefully received.

Mine has got 20” wheels, and like yours doesn’t have different ride settings. The ride is as firm as I expected for an suv type vehicle. In actual fact, it’s not as firm as I feared it might be.

I would have been happier with 19”s but the car was already built with 20’s.

The wheels/tyres on these cars are heavy, and the only suspension for that weight is the tyre itself, also the suspension for the car has to be capable of safely getting a thing the size of a van or 4x4 around corners at car speeds, so you’re always going to get a firm ride. I guess the answer is the more expensive model with different suspension settings.

Having said that, it’s worth checking the tyre pressures are correct and the transport blocks have been removed. You wouldn’t be the first person to get a new car that hadn’t been prepared properly….

 

 

 

Edited 8 August, 20214 yr by classic

1 hour ago, Heike said:

Generally pleased with the car - especially as I find that I can recharge at home for £0.50 kWH by using my off-peak tariff courtesy of Octopus.

I take it that's a 10x mistake?

39 minutes ago, john999boy said:

I take it that's a 10x mistake?

 

Yes, should be 5p !!!!

@Heike is that 5 pence a KwH off peak rate then, so a charge of 55 kWh costing just £2.75 ?   (192.5 miles for £2.75 if getting 3.5 miles a kWh)

 

I was with Octopus but my Gas & Electric Tariff was too high so i dumped them. I was not actually charging at home as public charging was free but that changes in October.

Looking at who to go with when my contract with Eon ends in January as i will have to do some home charging.

 

?

What tyres are fitted to your car and what have you adjusted the pressures to since you collected the car?

Edited 8 August, 20214 yr by e-Roottoot

27 minutes ago, e-Roottoot said:

@Heike is that 5 pence a KwH off peak rate then, so a charge of 55 kWh costing just £2.75 ?   (192.5 miles for £2.75 if getting 3.5 miles a kWh)

 

I was with Octopus but my Gas & Electric Tariff was too high so i dumped them. I was not actually charging at home as public charging was free but that changes in October.

Looking at who to go with when my contract with Eon ends in January as i will have to do some home charging.

 

?

What tyres are fitted to your car and what have you adjusted the pressures to since you collected the car?

 

Hi e-Roottoot;

 

Yes, 5p per kWh between 00:30 and 04:30 every night (see https://octopus.energy/go/).

Octopus have also introduced an 'Electric Juice' card (see https://octopus.energy/electric-juice-network/) which

allows charging at about 12 networks (including Osprey, Ionity, Shell with more being added) through a single billing system.

 

As regards the tyres, the ones fitted are Hancook 235/55R19 Ventus S1 Evo3 EV. I have not adjusted the pressure as I assumed

(perhaps wrongly) that the Dealer would have set the pressures and that the tyre pressure monitor would have highlighted any

pressure problems.

 hat's based on all Economy 7 tariffs as of April 2021.

Best check them.  (& set the TPMS)

Hopefully they are not at the 'In transit' pressures or the ridiculous pressure sometime the Demonstrators / Courtesy cars are at so that they get little wear in the 3 months / 3,000 miles they have them before earning a nice little earner.

 

Best look for the Transport Block just to be sure they have been removed.

14 minutes ago, Heike said:

 

 

As regards the tyres, the ones fitted are Hancook 235/55R19 Ventus S1 Evo3 EV. I have not adjusted the pressure as I assumed

(perhaps wrongly) that the Dealer would have set the pressures and that the tyre pressure monitor would have highlighted any

pressure problems.

 hat's based on all Economy 7 tariffs as of April 2021.

Worth checking the pressures. Mine were all set at 2.7bar instead of 2.5bar. Interestingly the data sticker shows a spare tyre size and pressure, when I was told no spare wheel option was available…..

Once the tyre pressure has been set in the monitor it will only alert if it detects a tyre may have lost pressure. It’s pretty dumb, you tell it the pressures are set correctly, and that’s all it knows, it doesn’t monitor the actual pressure. On my previous Octavia it used the abs sensors to detect a difference in wheel revolutions, I presume the Enyaq is the same as the valves don’t look like TPMS ones. 

1 minute ago, classic said:

Worth checking the pressures. Mine were all set at 2.7bar instead of 2.5bar. Interestingly the data sticker shows a spare tyre size and pressure, when I was told no spare wheel option was available…..

Once the tyre pressure has been set in the monitor it will only alert if it detects a tyre may have lost pressure. It’s pretty dumb, you tell it the pressures are set correctly, and that’s all it knows, it doesn’t monitor the actual pressure. On my previous Octavia it used the abs sensors to detect a difference in wheel revolutions, I presume the Enyaq is the same as the valves don’t look like TPMS ones. 

 

Thanks, will do.

According to my online research they should be at 34psi/2.3bar whereas the label on the car indicates a pressure of 2.5bar.

I'll find out tomorrow what they actually are by using the air pressure gauge at my local garage.

@HeikeRemember to be running pressures according to how the car is loaded and were and how used.

 

ECO pressures that many 'Road testers / reviewers' seem to get handed Media Cars with might help the 'range' read good on EVs, but not the best grip / handling or the ride if you are living with a vehicle.

Not the pressure you want in the wet with your nearest and dearest in the car.

Edited 8 August, 20214 yr by e-Roottoot

10 minutes ago, e-Roottoot said:

Best check them.  (& set the TPMS)

Hopefully they are not at the 'In transit' pressures or the ridiculous pressure sometime the Demonstrators / Courtesy cars are at so that they get little wear in the 3 months / 3,000 miles they have them before earning a nice little earner.

 

Best look for the Transport Block just to be sure they have been removed.

Thanks.

I have checked the pressures with my hand gauge and as you suggested, they are all just under 2.7bar which is well above the 2.3bar recommended by the tyre retailers.

I will reinflate tomorrow using a garage pump, reset the TPMS and see if that cures the problem.

How do I check the Transport blocks ?

Not quite as easy, but if you can see the coil springs under the front wheel arches there shouldn’t be anything clipped onto or between the coils. It might even have something fitted around the rod of the shock absorber, I’m not totally sure how they do them nowadays. If the blocks have been left on the suspension would be really hard. You will have to get down low in the dirt to see the rear springs.

 

Edited 8 August, 20214 yr by classic

5 minutes ago, classic said:

Not quite as easy, but if you can see the coil springs under the front wheel arches there shouldn’t be anything clipped onto or between the coils. It might even have something fitted around the rod of the shock absorber, I’m not totally sure how they do them nowadays. If the blocks have been left on the suspension would be really hard. You will have to get down low in the dirt to see the rear springs.

 

 

 

Many thanks for this.

 

I have checked and didn't see anything I don't think should be there !

 

Seems that your and e-Roottoot's suggestions about the tyre pressures could

well hold the solution.

 

I will adjust the pressures tomorrow using a calibrated air pump and hope that does the trick.

 

I just hope the TPMS accepts the change - at the moment it just says the tyre pressures are

appropriate to the vehicle.

Reviews have reported the Enyaq as quite stiff. I have DCC on my Kodiaq, love it, and will get it on an Enyaq if I buy one.

12 minutes ago, Heike said:

 

I will adjust the pressures tomorrow using a calibrated air pump and hope that does the trick.

 

I just hope the TPMS accepts the change - at the moment it just says the tyre pressures are

appropriate to the vehicle.

I reset the tyre pressures, pressed the set button and got a screen with an option to set the pressures, that gives you an option to confirm all the pressures are correct. 

Edited 8 August, 20214 yr by classic

6 minutes ago, classic said:

I reset the tyre pressures, pressed the set button and got a screen with an option to set the pressures, that gives you an option to confirm all the pressures are correct. 

 

I'll let you know how I get on !

FYI My pressures were way too high from the dealer, making the ride a bit jiggly and hard. Reset to to correct pressures and its been great. I have same tyres as you, so I expect you will find a big improvement.

16 minutes ago, Luckypants said:

FYI My pressures were way too high from the dealer, making the ride a bit jiggly and hard. Reset to to correct pressures and its been great. I have same tyres as you, so I expect you will find a big improvement.

Many thanks for your comments !

Oh, I didn't put it and in case you have not twigged..... I have VW ID.4 so practically the same car 

Heike, it will be good to see how you find the ride, once tyres are at the lower pressure.  Regarding the varying reports of the Enyaq ride comfort here, the first reviews I saw of the ID 4 weren't too promising, but those in the later more mainstream mags, Autoexpress & What Car are much more complementary about this aspect.  I've noted before that there seems to be a general view in mags that you can't expect a Heavy EV to ride as well as a lighter petrol car, but I don't see why - I expect the Jag XJ6, with it's famed ride quality, was a heavy car, but it did have much higher profile tyres with smaller wheels.  Whatcar noted say that the Enyaq rides well, except for some thumping on ridges & a mild thrumming over rough roads (Whatcar often seem to be more careful over describing road noise quality).  Were the tyre pressures set properly, i wonder?  They actually gave the Enyaq 5 blobs for the car overall and the ID.4 4 blobs, but I expect value for money came into that assessment.

 

Also in most reviews on VAG cars generally including these cars, they say that DCC isn't worthwhile, but some people on Briskoda say differently - I haven't driven any car with this to form my own opinion, but would like to.  Someone on the Karoq site says he well appreciates the difference, but it doesn't seem to help much with jarring over sharp ridges in the road.  That's where tyres and wheel size (higher profile tyres) come in & maybe better riding all-weather tyres, but from what I've seen, DCC is only offered on Sportier low profile tyre Skoda models.

 

https://www.seat.com/car-terms/d/dcc.html   This SEAT site seems to well summarize how DCC works - purely by varying the aperture size between shock absorber chambers.  There's rather more to it than just having soft, average or sporty ride damping.  It very measures what's going on at the wheels upto 1000 times / sec and seemingly rapidly anticipates & adjusts the aperture, whatever ride style is chosen, also taking into account cornering.  Wikipedia calls such suspensions semi-active. 

 

@croquemonsieur What Car & Autocar are owned by Haymarket Media Group (Lord Michael Heseltine who brokered the sale of Bentley to VW Group.)   

 HMG do work for VW Group such as vehicle Launches.

http://en.wikipedia.org/wiki/Haymarket_Media_Group

 

Honest John now owned by Heycar, part owned by VW Group & Daimler.

 

Just saying, there is a bit of 3 monkeys going on.

Edited 9 August, 20214 yr by e-Roottoot

Hi All;

 

Right. I took tyre pressure readings with my hand-held tyre pressure gauge and that indicated an over-inflation, but to be sure, today I used a calibrated air line at a "local" garage.

 

The recommended pressures on the label fixed to the car say 2.5bar. 

The car has Hancook 235/55R19 Ventus S1 Euro 3 EV tyres fitted. I checked three tyre retailer sites which show the recommended pressure settings for your 

individual car (you enter your reg. number) and they all indicated a setting of 2.3bar front and rear.

 

When I took the pressures (front and rear) on the calibrated air line it showed that each tyre was inflated to just over 2.7 bar.

 

I reduced the pressures all round to 2.5 and re-set the TPMS to the new values. 

 

On my way back from the garage (about 7 miles along country lanes) I noticed a significant improvement in ride quality.

Sure, the Yorkshire potholes make themselves felt as do ridges across the road, but I didn't feel that I was running into things like before.

 

I will probably leave the settings at 2.5bar for now as that is in line with the Skoda in-car sticker but at least I have another 0.2 bar to play with if  more regular use shows

less improvement than I experienced on my way back home.

 

I have advised the Dealer and added it to my list of PDI and Handbook issues which currently include:

 

* Incorrect registration plates - green band on rear plate but not on front plate;

* Incorrectly inflated tyres;

* No information on how to adjust mobile phone volume;

* Incomplete Handbook - no VIN number or Dealer stamp or record of extended warranty;

* No Final Invoice provided on collection. This is required as proof of ownership;

* Car only charged to 70% on collection. I guess old habits such as only providing a teaspoonful of petrol in a new car, die hard !

* Zero information on Powerpass (but thanks to me they now are aware of it despite no Consultancy fee !).

* No Wallet for Handbook etc. Silly, I know, but when paying £30K+ is it too much to expect a plastic wallet costing £3 to hold documents ?

PLUS

I don't know about anyone else but I do think the main Skoda Enyaq web site is lacking with little if any explanation of what is involved

(for example) in buying the 100Kw DC charging option and why it is a good idea, no mention of Powerpass, limited specification details etc.

 

Sorry if I have gone on a bit but despite all of the above I do like the car which came in the colour of my supported football team !

Good stuff.

Remember tyres should be set when cold, and when ambient temps are different still check when cold.

I guess that the weather is quite good around your way so check the tyres regularly.

 

The TPMS will fail to note if the tyres lose pressure quite evenly, what it flags in a change of dimension on a tyre from what they were set at.

(You need a system that checks pressure and heat of each tyre to get a more accurate indication.)

9 minutes ago, e-Roottoot said:

Good stuff.

Remember tyres should be set when cold, and when ambient temps are different still check when cold.

I guess that the weather is quite good around your way so check the tyres regularly.

 

The TPMS will fail to note if the tyres lose pressure quite evenly, what it flags in a change of dimension on a tyre from what they were set at.

(You need a system that checks pressure and heat of each tyre to get a more accurate indication.)

 

Very good points.

 

Thanks to all who helped solve (?) the issue and I hope that buyers of new Enyaq will benefit from our experience.

 

One lesson: Don't assume the Dealer knows best !

Sadly it is the case that they car ruin a cars reputation.

 

As can Motoring Journalist / Vloggers / Bloggers and road testers that @croquemonsieurand the rest of us read.

 

I have yet to meet one at a new car launch for the media that has a tyre pressure gauge with them and that check tyres before driving off.

Never seen one go to a filling station or weigh bridge either.

(With petrol cars they do not even know if the Media Team have them filled with Super Unleaded or even better than 100 ron Super.)

 

They take the hospitality, collect the keys, they might read the Media pack and they write reviews.

 

I never collect or borrow any car without checking the tyre pressures, never have for many years now.  It is amazing what garages and hire companies hand over to people.

Never a comment from a Motoring Journalist though.

Edited 9 August, 20214 yr by e-Roottoot