Tried to get a price for front discs and pads from Skoda Edinburgh today. They called back to say they couldn't supply pads as they were out of stock across the country and are unlikely to be back in stock for "at least a few weeks". Surely that's a common part across the VAG range. Would be interesting to know if the Golf or A3 runs the same ones.

I have never  needed to replace pads on any car in the last 10yrs, how many miles has your Octy done?  I lease for 3 yrs and my brakes never need any attention.Maybe its a cab

3 hours ago, 5koda51mon said:

front discs and pads from Skoda Edinburgh

You don't have to buy discs or pads from a VAG main stealer.

Edited 16 September, 20214 yr by KenONeill

My front discs and pads were replaced by the dealer about 2 weeks ago and the rear discs and pads yesterday so they must be able to get hold of them from somewhere. But as I have mentioned earlier in my post’s very poor for a car 10 months old with 11k mileage. 

On 16/09/2021 at 21:04, Greezy56 said:

I have never  needed to replace pads on any car in the last 10yrs, how many miles has your Octy done?  I lease for 3 yrs and my brakes never need any attention.Maybe its a cab

Its only done 13k. They aren't worn out, just warped. I managed 55k on my MK3 Superb over 4 years with needing the front brakes replaced so I'm not too heavy on the braking although with it being an auto you do tend to use them more rather than engine braking. Got some after market ones via 3rd party supplier which are apparently the right one. Label says they fit a variety of models. Not tried fitting them yet. Will post here if they fit.

Don’t fit them yet

brakes don’t warp unless they’re made from cheese. More likely there’s pad material on the brake discs.

 

Try a few fairly hard stops from say 70 to 20 on an empty DC where it’s safe to do so. That might clean off the material.

On 20/09/2021 at 13:34, 5koda51mon said:

Its only done 13k. They aren't worn out, just warped. I managed 55k on my MK3 Superb over 4 years with needing the front brakes replaced so I'm not too heavy on the braking although with it being an auto you do tend to use them more rather than engine braking. Got some after market ones via 3rd party supplier which are apparently the right one. Label says they fit a variety of models. Not tried fitting them yet. Will post here if they fit.

If they were warped that's a warranty issue unless the dealer can prove some kind of abuse.

The Dealership or the Warranty Provider does not have to prove anything.

Those claiming do and the Dealership gets paid to do warranty work if approved, they are not paying. 

 

@5koda51mon

When did you become aware the discs were 'warped' & at how many miles, was it just recently?

 

 

SKODA_Warranty_Terms_November_2021.pdf

 

 

Edited 24 September, 20214 yr by e-Roottoot

Brake components are usually only covered by warranty for 3 months or 6000 miles IIRC. Being as they are, regarded as wear and tear items.

@HeavyMetalRich   

The T&C's are in the post above yours.  No sign of any 3,000 miles,

there is 6,000 miles there though.

 

1 hour ago, e-Roottoot said:

@HeavyMetalRich   

The T&C's are in the post above yours.  No sign of any 3,000 miles,

there is 6,000 miles there though.

 

 

Yes I see that now thank you George, it wouldn't appear before for some reason.

 

It was 3 months I thought the warranty period was for wear and tear items but it says 6 months very clearly in there too. No mention of 3000 miles anywhere...

 

Except your post correcting me!😋

@HeavyMetalRich

The reason i am careful about the Warranty T&C's and what is said here and elsewhere is because of the guff that can get trotted off at Skoda Dealership by Salespeople or Service Desk Staff including managers.

 

They do that job full time in many cases so 5, 6 or sometimes 7 days a week and yet do not know an important part of the product they sell.

They should know the T&C's word for word. 

It helps a customer with any issues if they get to know and understand the warranty as it is basically a financial / insurance agreement that is entered into by both parties.

@e-Roottoot

 

That's fair enough George, and I completely agree. Keep keeping us right please.😁

 

It's a moot point for the OP as he's done double the mileage but of course there may well be others who haven't.

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Posted Friday at 16:43 (edited)

The Dealership or the Warranty Provider does not have to prove anything.

Those claiming do

On 24/09/2021 at 16:43, e-Roottoot said:

The Dealership or the Warranty Provider does not have to prove anything.

Those claiming do

That's simply not true and the terms and conditions show that very clearly. Under "What your warranty covers" It clearly states "The repair or replacement* of defective parts according to technical requirements determined by the Manufacturer. A warped disc can be measured and if if produces judder it will measure outside the manufacturer's stated tolerance. The owner has nothing to prove other than presenting the vehicle with a verifiable complaint. Under "Whar Your Warranty Doesn't Cover" it states "Parts which have reached the end of their expected shelf life" which in this instance clearly doesn't apply and "Normal maintenance and wear and tear", judder is not a symptom of wear and tear. It goes on to say "Items can only be considered if the cause of the complaint cannot be associated to abnormal external influence or use, and is a manufacturing defect". Judder is a defect and not a wear issue so where it later states "After six months or 6,500 miles, wear and tear and mechanical adjustment items will not be accepted for warranty repairs unless a manufacturing defect can be identified" this limitation does not apply UNLESS the dealer is able to prove "Damage or defects caused by improper handling or misuse". This is what I stated in my original post and you dismissed.

 

I deal with vehicle warranty claim on a daily basis and have done for quite a few years. Dealers do not "get paid to do warranty work if approved" because they are self empowered to carry out ALL repairs up to a given limit without reference to the manufacturer.  Prior approval is only needed for major items or under special circumstances where the manufacturer has specific concerns about items, these are often when they spot misdiagnosis when large numbers of specific returned items are tested and found to have no defects.

 

In this instance the owner is protected by the warranty and failing that the selling dealer is liable. Neither would push this if elevated and as others have pointed out many service advisors are poorly trained and they get away with giving poor advice because most owners know even less.