Hello everyone,

 

I am new here on the forums and i own a Skoda Octavia limo. Got the car in december 2022, and it has been a great ride so far.

 

Unfortunately, about a month ago, i noticed several spots all over the roof and a couple of the on the hood, trunk, sides and the doors.
Upon closer inspection i saw that the spots are in fact paint chipping. I immediately took it to the car dealership which sold me the car.

While they said they will forward the warranty claim but they also said they will likely shrug it of as "third-party influence" and try to void any warranty, claiming the car got into contact with aggresive cleaning product or something like that.

As of right now i am still waiting for feedback, but my question is, has anyone had a similar thing happen to them, or maybe knows what could be the cause of paint chipping?

 

I heard it might have been from paint not drying completely during assembly.

As a side note, there were a couple of very hot weeks before the paint started chipping.

 

Any help would be greatly appreciated.

 

Regards,

Gasper

Should be under warranty, they've got to prove that you haven't been negligent in your care of the vehicle and allowed stuff like bird 💩 to sit on it for a prolonged period or you didn't try and scrape it off rather than sponge or soak it off. 

The Dealership person can say what they want, it will be the person arranged by a Warranty Manager to inspect the paint, measure the paint thickness and maybe have further tests carried out that matters.

 

So did the first person you reported to do their bit and have the photographs taken when putting the Warranty Claim to Skoda? 

 

The T&C,s as there for the Paint Warranty and you did the first bit by reporting as soon as you spotted an issue reporting it to an Authorised Repairer / Dealership. 

 

PS

Soaking bird poo with a sponge is one way, 

in the UK a used Tea Bag while still hot placed on the bird poo before pouring water over to flush it off is worth a try.

It works mostly, depends what the birds have been eating.

Edited 29 August, 20232 yr by toot

33 minutes ago, TheWanderer said:

Should be under warranty, they've got to prove that you haven't been negligent in your care of the vehicle and allowed stuff like bird 💩 to sit on it for a prolonged period or you didn't try and scrape it off rather than sponge or soak it off. 

Hey, thanks for the feedback.

 

The car has been well maintained and regulary cleaned so the bird poo shouldnt be the reason. I have also paid extra attention to it in the last month and made sure no bird droppings were on the car and new spots appeared nonetheless.

 

Hopefully they will resolve this quickly and without complications.

28 minutes ago, toot said:

The Dealership person can say what they want, it will be the person arranged by a Warranty Manager to inspect the paint, measure the paint thickness and maybe have further tests carried out that matters.

 

So did the first person you reported to do their bit and have the photographs taken when putting the Warranty Claim to Skoda? 

 

The T&C,s as there for the Paint Warranty and you did the first bit by reporting as soon as you spotted an issue reporting it to an Authorised Repairer / Dealership. 

 

PS

Soaking bird poo with a sponge is one way, 

in the UK a used Tea Bag while still hot placed on the bird poo before pouring water over to flush it off is worth a try.

It works mostly, depends what the birds have been eating.

Hey, thanks for the feedback.

 

Yeah they excused themselves as being 'just the middleman' but still help themselves not to comment. The dealership doesnt have the best reputstion when it comes to post sale customer service.

 

Yes they took photos of the chipping when i took it to them.

Change dealerships is the simple answer to their poor attitude.

17 minutes ago, TheWanderer said:

Change dealerships is the simple answer to their poor attitude.

 

Yeah, i guess i will have to do just that after they sort this out.

No. You tell them if you don't sort it out to my satisfaction I'll take my custom elsewhere in the future and that includes sales & servicing, plus any further sale of a new car.

 

It may change their attitude 

The 'Member of the Skoda Authorised Repairer Dealership network',  needs to be an appropriate person with the Gear and more than ideas or that knows a man or women that does, and an intake of breath and just saying the same old same old means nothing, 

but they like to put off people with their crappy attitude.

Different if it was their car bought with their hard earned, or the Dealership owners nearest and dearests car.

Edited 29 August, 20232 yr by toot

Pictures 1 and 3 are 100% damage from bird lime and not the responsibility of the dealer or manufacturer.

 

That said it would never have lifted the lacquer on say a MK1 Octavia but modern vehicles use low VOC water based paints.

I'm not so sure now, I can see loads of marks on the roof, most not as bad as the ones you have photographed, if the others get worse with time then its definitely a paint preparation problem, it almost looks like a rusted panel has been painted.

Remember the 1970ish MK2 Tincorners with metallic paint finish?

 

Very popular on 1600E's etc, Saluki Bronze, Tawny Metallic and I cant recall the name of the silver one which was the one you saw the most of shedding its lacquer.

 

Ford didn't stump up one shilling towards that fiasco 😒

 

Editted, Silver Fox of course!!!!

Edited 29 August, 20232 yr by J.R.

6 hours ago, J.R. said:

I'm not so sure now, I can see loads of marks on the roof, most not as bad as the ones you have photographed, if the others get worse with time then its definitely a paint preparation problem, it almost looks like a rusted panel has been painted.

 

Here is another picture of the rooffrom the other side, also taken about a month and a half ago. I will try to get you an fresh photo as soon as possible, but we have a couple of rainy days ahead.

 

https://ibb.co/wM6SJ3T

(The picture is to large, so i am attaching a link)

@J.R.I remember the Ford metallic lacquer issue well as i was an apprentice spray painter when the issue was happening and many many years years later was still repainting cars that had eczema.   (Any time The Singing Detective was on the telly i was reminded how bad some were.)

 

http://briskoda.net/forums/topic/447732-paint-clear-coat-peeling-of-flaking-off

http://briskoda.net/forums/topic/472887-peeling-paint-on-bonnet-16-plate-fabia-12-tsi-se

 

http://briskoda.net/forums/topic/386794-paint-problem

 

Not sure why everyone here is rambling about it being a bad paint job. 

 

You should be contacting your insurance company instead of the dealer. That looks very much like brake fluid damage. You can clearly see the color tone change where it's been absorbed into the paint in multiple locations. On the door, the same substance has stained the rubber window trim and dripped further onto the paint below.

 

Not quite so sure on Brake Fluid damage.

Easy test, you take some brake fluid and try a test on a small area out of sight like under the bonnet, or maybe you want exposed to sunlight and apply  drop of brake fluid.

After the paint has been inspected obviously.  See what damage the Brake Fluid does.

 

Industrial Fallout, from near where parked might well be anything.

Even agricultural fall out where there is spraying of crops can be an issue. Rural issue.

34 minutes ago, toot said:

Not quite so sure on Brake Fluid damage.

What makes you question it?

?

Who is spraying the brake fluid about in the vicinity of the OP,s car and when was that done, as in how long ago.

 

Next time you can get your hands on a recent panel from a Skoda maybe at a breakers or something you have for doing test sprays on put some brake fluid on it and leave out in the sun.

30 minutes ago, toot said:

Next time you can get your hands on a recent panel from a Skoda maybe at a breakers or something you have for doing test sprays on put some brake fluid on it and leave out in the sun.

It's not a question IF it will do damage... Glycol ether -based DOT3, DOT4 and DOT5.1 fluids WILL eat the paint off to the bare metal if left on for long enough.

If.  But the OP is not leaving the car for a long time are they unwashed, unpolished, in waxed. Maybe they are, maybe someone sprays brake fluid about where the car gets parked or wash parked at a garage, dealers or somewhere.  Or horrific liquid in their windscreen washer or A N Others.      Ps. Is it eating it off to the BARE metal or BARE plastic if left as is? Long enough.

Edited 30 August, 20232 yr by toot

Having repaired a couple of cars attacked with brake fluid and also my own being attacked with 2 pack resin from the Airbus factory opposite (parking dispute) the splash pattern is not consistent with an viscous fluid like brake fluid, I also think your claim about the discoloured rubber and the stone chip beneath it is pushing things too far!

 

But yes it could absolutely be brake fluid, paint stripper or bird lime, the random pattern leads me to the latter but without seeing the vehicle in the flesh I could not say.

34 minutes ago, J.R. said:

I also think your claim about the discoloured rubber and the stone chip beneath it is pushing things too far!

 

But yes it could absolutely be brake fluid, paint stripper or bird lime, the random pattern leads me to the latter but without seeing the vehicle in the flesh I could not say.

I'm only making a well educated guess based on what I see, and I think you haven't looked at it close enough, because that's definitely no stone chip! Below is an inverted and contrast enhanced copy where you can clearly see there is some sort of run mark going down from the rubber trim to the point where there's a hole in the finish. The hole has cracks in the paint around it as well, very different from a stone chip. As you say, it could be anything that's harsh enough to get through the paint, I'm just pointing out that it's likely not the fault of the manufacturer.

 

 

Edited 30 August, 20232 yr by Jorgeminator

Damn. This looks awful. 😞  What if the fluid is leaking from the car itself? Or maybe you ran over a puddle of brake fluid?

1 hour ago, toot said:

Ps. Is it eating it off to the BARE metal or BARE plastic if left as is?

Yes... that's what I said.

It it bare metal when you expand the picture?

Best touch it over with some etch primer or inhibitor then.