Hi all. Ex VW service manager “Tony” here. Recently bought a 2017 Yeti 2Ltr diesel. Used to be a Pc tech, I’m a full time carer for my disabled wife. Finally, last but by no means least I’m also a biker, I ride a 1992 1.5Ltr Kawasaki Vulcan. I think that kinda covers it all. 

Hello Tony, welcome to the forum.

Sorry to hear about your wife.

Did you have to sign a non-disclosure agreement with The Company? 😇 

No Non-Disclosure agreement was needed or signed. Thanks for the welcome.

On 16/05/2024 at 07:56, TonySSE said:

Hi all. Ex VW service manager “Tony” here. Recently bought a 2017 Yeti 2Ltr diesel. Used to be a Pc tech, I’m a full time carer for my disabled wife. Finally, last but by no means least I’m also a biker, I ride a 1992 1.5Ltr Kawasaki Vulcan. I think that kinda covers it all. 

Hello and welcome, Tony! 😊

I look forward to hearing more from you, particularly from the perspective of someone who spent time on the other side of the service counter.

Welcome! Nice ride, always thought jap models such as yours are vastly underrated, in Europe at least. 😉

On 19/05/2024 at 10:22, EnterName said:

Hello and welcome, Tony! 😊

I look forward to hearing more from you, particularly from the perspective of someone who spent time on the other side of the service counter.

My perspective - - hmmm, now that would be interesting I guess. However, there are things I'd rather not say lol , not due to any "Non-Disclosure" agreement etc, just that so much has changed since I was working that side of the service desk, that I guess a lot has changed.  Thankfully one of the changes was being implemented just before I left VW.  One of the changes what I assisted in bringing in to the franchise I was working for, was to service not only VW's, but to include all vehicles in the VAG.

 

Edited 2 June, 20242 yr by TonySSE
Typo

Many years ago I was working for an ALFA Romeo dealership and we were subjected to the same policy of "group servicing" to include also other vehicles from Lancia (back then still had a full lineup) and FIAT. It proved very difficult to harmonize, while many parts and tooling is common, there are specifics that if the main mothercompany does not support adequately, both dealer and customers suffer.

For us (I was commercial back then) it was complicated ... not to mention the embittered relationships with other brand-specific dealers in the area. A nightmare of poorly planned and implemented.

On 19/05/2024 at 20:19, leolito said:

Welcome! Nice ride, always thought jap models such as yours are vastly underrated, in Europe at least. 😉

Hi Leolito, I agree with you about many "Jap " bikes being underrated. The fact is that my "Old Vulcan" is as nice to look at / to ride / and to hear as many other (like Harley's) bikes. She's totally for cruising, but still handles as good in traffic. Just thought I'd drop an image here so you can see what I've done with the bike.  Only slightly different from standard, but I Like it.