Hi, I just picked up my new Karoq SE L yesterday after waiting patiently for it to arrive in the uk and I absolutely love it. But the thing is the boot isn’t lifting when Clicking the middle button on the key or with the virtual pedal so I got in touch with the sales man at Skoda who told me my car doesn’t have an electric boot, but I was under the impression that all Karoq SE L’s came with an electric boot and virtual pedal. I was wondering if I had been given the wrong car maybe a SE because the MySkoda app is saying my trim level is SE edition. Should it not say SE L edition? Or is it a glitch? All my paperwork says Skoda Karoq SE L but the boot and app don’t add up.

 

Thank you.

The newer SEL Edition version has the electric boot as standard https://www.skoda.co.uk/news/details/more-kit-even-better-value-skoda-enhances-specifications-for-karoq-with-new-editions-models

3 minutes ago, cnc said:

The newer SEL Edition version has the electric boot as standard https://www.skoda.co.uk/news/details/more-kit-even-better-value-skoda-enhances-specifications-for-karoq-with-new-editions-models

Mines a 2025 Karoq I wonder what’s happened there then. Do you think I might have been given an SE? I’m not sure as this is my first Skoda. Would there be any way for me to tell by looking at the car? Because my paper does say it’s an SE L, and it’s also saying it’s an SE L with an online car reg checker, so I wonder what’s happened as to why my Karoq doesn’t have an electric boot.

 

thanks for your reply.

1 hour ago, Karoqdriver said:

Mines a 2025 Karoq I wonder what’s happened there then. Do you think I might have been given an SE? I’m not sure as this is my first Skoda. Would there be any way for me to tell by looking at the car? Because my paper does say it’s an SE L, and it’s also saying it’s an SE L with an online car reg checker, so I wonder what’s happened as to why my Karoq doesn’t have an electric boot.

 

thanks for your reply.

 

The myskoda app gives you access to the cars spec in "inspect" - "car details" - "digital certificate" where you should see Trim designation and features that it was built with.

 

If you Bought an SE L and have an SE the dealer needs to sort it out surely?

 

 

1 hour ago, Karoqdriver said:

Mines a 2025 Karoq I wonder what’s happened there then. Do you think I might have been given an SE? I’m not sure as this is my first Skoda. Would there be any way for me to tell by looking at the car? Because my paper does say it’s an SE L, and it’s also saying it’s an SE L with an online car reg checker, so I wonder what’s happened as to why my Karoq doesn’t have an electric boot.

 

thanks for your reply.

It could be that you have a last of line 'SEL' model and not the latest 'SEL Edition' model, from what you say your paper does suggest you have an SEL and not a SEL Edition. The SE has 17" wheels, the SEL 18" wheels as standard - probably the easiest thing for you to check.

Karoq SE L

 

https://www.skoda.co.uk/apps/stock/carDetail/GBR2601000188692024

 

 

NO mention of "Edition" and it has virtual pedal

2 minutes ago, Stonekeeper said:

Karoq SE L

 

https://www.skoda.co.uk/apps/stock/carDetail/GBR2601000188692024

 

 

NO mention of "Edition" and it has virtual pedal

No I mean on the MySkoda app it’s saying trim level SE edition, shouldn’t it at least say trim level SE L, I’ve never had a Skoda before so I don’t really know what I’m looking for I’ve done a few searches but I’m getting nowhere on google. I might need to take it to a dealership.

14 minutes ago, cnc said:

It could be that you have a last of line 'SEL' model and not the latest 'SEL Edition' model, from what you say your paper does suggest you have an SEL and not a SEL Edition. The SE has 17" wheels, the SEL 18" wheels as standard - probably the easiest thing for you to check.

It’s just the MySkoda app saying my car is trim level SE edition thats making things even more confusing. I might take it to a dealership to check I’m sure it should have an electric boots though. I really love this car but Nothings making sense with it with the boot and app situation.

SE edition and SE L  Edition are two different trims.

 

As are SE and SEL without the word edition

 

It would all depend upon what you ordered and when.

 

Does it have adaptive Cruise control? and like @cnc says how big are the wheels?

 

 

 

But the above are what can be ordered today

 

 

 

 

Edited 7 February, 20251 yr by Stonekeeper

As suggested earlier have you checked the wheel size?

1 hour ago, Karoqdriver said:

Mines a 2025 Karoq I wonder what’s happened there then. Do you think I might have been given an SE? I’m not sure as this is my first Skoda. Would there be any way for me to tell by looking at the car? Because my paper does say it’s an SE L, and it’s also saying it’s an SE L with an online car reg checker, so I wonder what’s happened as to why my Karoq doesn’t have an electric boot.

 

thanks for your reply.

There are several easy ways to tell if you have either a pre edition version of SE or SEL as below

 

SE Drive had black roof rails -  SEL had chrome roof rails (this is the most obvious identification method)

SE Drive had 17" alloys - SEL had 18" alloys

SE Drive had cloth seats - SEL had microfibre seats

 

It does not matter that your car was registered in 2025, the more important thing is when it was built (not always easy to tell). I very much suspect you have one of the latter SEL's  (rather than SEL edition) so missed out on any "edition" upgrades

An easy way to tell if you have an SEL edition is if it has the following - Infotainment screen with no rotary controls, Adaptive cruise control (marked distance -/+ on top of lower left stalk) and of course electric boot   

 

3 minutes ago, mistac said:

There are several easy ways to tell if you have either a pre edition version of SE or SEL as below

 

SE Drive had black roof rails -  SEL had chrome roof rails (this is the most obvious identification method)

SE Drive had 17" alloys - SEL had 18" alloys

SE Drive had cloth seats - SEL had microfibre seats

 

It does not matter that your car was registered in 2025, the more important thing is when it was built (not always easy to tell). I very much suspect you have one of the latter SEL's  (rather than SEL edition) so missed out on any "edition" upgrades

An easy way to tell if you have an SEL edition is if it has the following - Infotainment screen with no rotary controls, Adaptive cruise control (marked distance -/+ on top of lower left stalk) and of course electric boot   

 

It was built in 2024 but registered in 2025.

5 minutes ago, cnc said:

As suggested earlier have you checked the wheel size?

Yes they’re measuring at 18” but I read that SE’s also have 18” and SE drive has 17”

Something else to check are the boot struts, the traditional thin type are manual boot open/close, the thicker diameter type are for the powered boot open/close.

14 minutes ago, Stonekeeper said:

SE edition and SE L  Edition are two different trims.

 

As are SE and SEL without the word edition

 

It would all depend upon what you ordered and when.

 

Does it have adaptive Cruise control? and like @cnc says how big are the wheels?

 

 

 

But the above are what can be ordered today

 

 

 

 

With only collecting yesterday I’m not sure about the adaptive cruise control, how do I check for this please? The wheels are measuring at 18” it was built in 2024 and registered in 2025.

28 minutes ago, Stonekeeper said:

Karoq SE L

 

https://www.skoda.co.uk/apps/stock/carDetail/GBR2601000188692024

 

 

NO mention of "Edition" and it has virtual pedal

I am certain that virtual pedal boot has never been standard spec on pre edition SEL's - I believe that either that advert is inaccurate or the virtual pedal boot was added as an option 

 

2 minutes ago, Karoqdriver said:

With only collecting yesterday I’m not sure about the adaptive cruise control, how do I check for this please? The wheels are measuring at 18” it was built in 2024 and registered in 2025.

What colour roof rails do you have ?

 

1 minute ago, mistac said:

I am certain that virtual pedal boot has never been standard spec on pre edition SEL's - I believe that either that advert is inaccurate or the virtual pedal boot was added as an option 

 

Oh ok I read it in the book that came with the car with instructions on how to use the virtual pedal maybe it’s an option then.

2 minutes ago, mistac said:

What colour roof rails do you have ?

 

Silver.

5 minutes ago, Karoqdriver said:

With only collecting yesterday I’m not sure about the adaptive cruise control, how do I check for this please? The wheels are measuring at 18” it was built in 2024 and registered in 2025.

 

 

You can only check for acc by trying to use it in my enyaq. I have all the right controls but i don't have it. Display says "ACC unavailable" when selected. I can buy it in the car for £329

The adaptive cruise control stalk has the word 'distance' on it like this:

 

 

1 minute ago, Stonekeeper said:

 

 

You can only check for acc by trying to use it in my enyaq. I have all the right controls but i don't have it. Display says "ACC unavailable" when selected. I can buy it in the car for £329

Ok thanks I’ll give that a try if it works would that determine if it’s a SE L?

1 minute ago, cnc said:

The adaptive cruise control stalk has the word 'distance' on it like this:

 

 

 

That's the one in mine, but no acc

1 minute ago, cnc said:

The adaptive cruise control stalk has the word 'distance' on it like this:

 

 

Thanks I’ll check that.

9 minutes ago, Karoqdriver said:

Silver.

You definitely have an SEL then (sounds like app is incorrect for some reason) but I suspect you missed out on the SEL Edition   - the link below is for an SEL edition so you can see some of the upgrades - page 3 of interior photos show interior boot release on side of door tray/pocket and page 9 shows the ACC  distance -/+ controls and page 15 shows the boot open/close button on the rear hatch

Black SKODA Karoq 1.5 TSI ACT SE L Edition Euro 6 (s/s) 5dr for sale for £32,490 in Norwich, Norfolk

 

Edited 7 February, 20251 yr by mistac