Hi everyone,

I’m hoping someone can help me.

Recently bought a Skoda Octavia 2016 vrs mk3 and all was good until the infotainment screen decided to freeze up out of nowhere.

Basically the screen turns on and goes to the radio player, the time is accurate and whatnot. However it seems to be unresponsive to everything like the touchscreen, side buttons and buttons on the steering wheel.

I’ve done a lot of research online and nothing seems to fix this issue.

I’ve tried:

Changing the fuses.

Soft reset (holding power button down 15sec)

Hard reset (leaving battery disconnected)

Changed the digitiser

All the wiring seems okay

And nothing seems to fix it and I feel as though I’m going crazy, don’t feel like cashing out on a expensive visit to the garage so if anyone can give a little advice it’ll be greatly appreciated

It is probably failed screen in all honesty. They do fail sadly. Probably worth chatting with @pab567 to discuss your options.

Seems teh faulty display but pls share VIN in PM so I can check part numbers.

2 hours ago, pab567 said:

Seems teh faulty display but pls share VIN in PM so I can check part numbers.

Hi mate, how be only just made this account I can’t private message 😬. I’ve changed the digitiser screen and that did not change anything. You reckon if I just order the whole new screen unit with the buttons on it it should work?

If it helps it’s a mib 2 Columbus with canyon sound, the part number for the screen is 5E0 919 606

OK, that's enough. I have never met a digitizer faulty in these displays. Being in your shoes I would order a complete display unit for replacement, with possibility to return if it doesn't help.

20 hours ago, pab567 said:

OK, that's enough. I have never met a digitizer faulty in these displays. Being in your shoes I would order a complete display unit for replacement, with possibility to return if it doesn't help.

Well fingers crossed then, got a new one coming later

On 13/11/2025 at 12:59, pab567 said:

OK, that's enough. I have never met a digitizer faulty in these displays. Being in your shoes I would order a complete display unit for replacement, with possibility to return if it doesn't help.

Right so the screen fits but the exact same issue is still happening :/ any adivce?

The unit is probably defective. MIB1 /mib2 units are unfortunately prone to failure.

Edited 14 November, 202514 Nov by Cairus

If it’s locked up, press and hold the power button until it reboots. Can be a sign of your battery dying.

On 11/12/2025 at 8:48 PM, Gabriel-hall said:

Soft reset (holding power button down 15sec)

Hard reset (leaving battery disconnected)

1 hour ago, webweasel said:

If it’s locked up, press and hold the power button until it reboots. Can be a sign of your battery dying.

Wish it was that simple, got to the point where I went to the shop just to buy a new battery to see if that was the issue and still the same :(

5 hours ago, Gabriel-hall said:

Right so the screen fits but the exact same issue is still happening :/ any adivce?

Then either the glove box unit or harness.

Ended up getting a whole new unit fitted in, couldn’t diagnose the issue. If anyone is interested in buying the faulty unit to repair and sell on let me know.

Thanks to everyone for trying to help :)

Edited 15 November, 202515 Nov by Gabriel-hall