Last September my Kamiq 1.5 DSG 2020reg (regularly serviced) displayed 'Gearbox in Emergency Mode'. Very near home so able to limp home. Dealer took it in and fixed it under extended warranty. All okay until a month ago when it happened again, this time far from home. Switched off the car, restarted and all back to normal and drove perfectly. Yesterday it happened again and only D2 available. Started car today, no problem, all working, no warning sign. I'll be contacting the dealer again, but has anyone else come across this. Is it just a software glitch? I'm worried that this could happen on the motorway.

You are right to be concerned. Car needs a full diagnostic and read of all fault codes by somebody who fully understands what they are looking at. TBH a DSG specialist might be a better bet for diagnosis.

I would go to the Skoda dealer who fixed it the first time, Skoda give a 12 month/12,000 mile warranty on all work carried out, and in this case, assuming it is the same problem and you are withing the time/mileage limitations, they should fix it again.

Thank you to cnc and Aldfort for your replies. I'm contacting the main dealer tomorrow. According to Skoda Assist the odd gears and even gears are controlled by two separate electronic systems, which perhaps explains that after switching off/on it goes back to normal, like rebooting your computer. I was interested to hear if any other owners had experienced this.

Apart from this, I really like my Kamiq. I'll report here on progress in due course.

Do not let them or anyone try to explain what is something they have no idea about. ie Skoda Assist.....Did the Responder plug in and read any saved Fault Codes and print them out? Is yours a FWD Karoq with a 7 Speed Twin Dry Clutch DSG. ? So basically 2 oils used. and likely the MCU has a fault. There is oil in the Mechatronic Control Unit (MCU) & an ECU. No Service Schedule for a DQ200, so regular servicing irrelevant. Unless someone hopeless serviced it. ??? What was done under the warranty? What was replaced or repaired?

Edited 59 minutes ago59 min by Evolution13

Kamiq 7 speed DSG. Responder was from AA Skoda Assist, but from the VW Group section, and he did plug in a laptop. I'll find out more tomorrow at the dealer. Thanks for replying.

1 hour ago, DRW said:

I was interested to hear if any other owners had experienced this.

I'm not going to say it's common, but certainly not unheard of. The odd & even gears are controlled by different clutches, and sometimes the mechatronics unit (controlling brain of the gearbox) can fail requiring replacement.

If you Google 'Mechatronics' there will be plenty to read on the internet, here is one such post from another well known forum, I hope you get a satisfactory response from your dealer https://www.tiguanforums.co.uk/threads/2018-tiguan-mechatronics-failure-has-this-happened-to-you.11135/